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Remote Desktop Support Jobs in Springfield, VA (NOW HIRING)

Harris

Remote Care Management - CMA

Washington, DC · Remote

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...

Maximus

ITSM Entitlement Analyst

VA · On-site +1

This role is remote. The ITSM Entitlement Analyst supports the contract by providing enterprise software licensing and business process analysis services across desktop software environments. This ...

Datalab USA

Systems Analyst I

Germantown, MD · Remote

$65K - $75K/yr

Support Windows 11 laptops/desktops and peripherals, Windows Servers, and VOIP phone systems * Troubleshoot applications and operating systems while providing technical user support * Conduct remote ...

Maximus

ITSM Entitlement Analyst

VA · On-site +1

This role is remote The ITSM Entitlement Analyst supports the contract by providing enterprise software licensing and business process analysis services across desktop software environments. This ...

Maximus

ITSM Entitlement Analyst

VA · On-site +1

This role is remote. The ITSM Entitlement Analyst supports the contract by providing enterprise software licensing and business process analysis services across desktop software environments. This ...

Datalab USA

Systems Analyst I

Germantown, MD · Remote

$65K - $75K/yr

Support Windows 11 laptops/desktops and peripherals, Windows Servers, and VOIP phone systems * Troubleshoot applications and operating systems while providing technical user support * Conduct remote ...

Aretum

Tier II Support Technician - Junior

Arlington, VA · On-site +1

$24.75 - $34/hr

Support remote users through remote access software, VPN technologies, and secure connectivity solutions. * Configure, enroll, and troubleshoot mobile devices using enterprise mobile device ...

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All JobsDesktop Support JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Springfield, VA

Remote Desktop Support information

See Springfield, VA salary details

$10

$28

$47

How much do remote desktop support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote desktop support in Springfield, VA is $28.20, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $32.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What are the most commonly searched types of Desktop Support jobs in Springfield, VA?

The most popular types of Desktop Support jobs in Springfield, VA are:

What are popular job titles related to Remote Desktop Support jobs in Springfield, VA?

For Remote Desktop Support jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support jobs in Springfield, VA look for?

The top searched job categories for Remote Desktop Support jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Remote Desktop Support jobs?

Cities near Springfield, VA with the most Remote Desktop Support job openings:

Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,651 per year, or $28.2 per hour.

Senior Programmer/Analyst

Tiye Consulting

Washington, DC • On-site, Remote

Full-time

Re-posted 12 days ago

Job description

Job Brief:
A Senior Programmer is responsible for the design, development, and implementation of software programs and applications that align with the business requirements. The programmer may lead a team of junior programmers in encoding, testing, and debugging software programs and applications. They are also responsible for holding client meetings, implementing new projects, proposing business solutions, and generally providing technical support to all personnel. Senior programmers work closely with other programmers, analysts, IT staff, and managers to understand system needs and develop solutions within set timelines and budgets. A senior programmer should have extensive knowledge and experience in programming, leadership skills, communication skills, analytical skills, attention to detail and problem-solving skills.
Responsibilities:
  • Integrating internal applications using the existing J2EE BUS framework as well as the more modern technologies
  • Integrating exchange processes with external Partners using the exiting J2EE BUS framework
  • Phoning users in response to calls escalated to micro programming group
  • Identifying which system is a fault and re-routing appropriately
  • Resolving issues directly, often using remote desktop software
  • Configuring, maintaining, and regularly backup a LINUX-based version control system used by the programming group
  • Managing a CVS repository to generate change reports between versions and head and provide web interface to repository, cvsweb
  • Managing a subversion repository, used for new projects once approved by the Board
  • Working with application distribution and updating support tasks including customizing the updater for new applications, adding new features to handle various setup tasks once approved by the Board, and maintaining compatibility with new Operating Systems
  • Disaster Recovery Support tasks including planning for disaster recovery as part of project development, ensuring systems are backed up regularly and to an off-site storage location, documenting recovery and testing procedures, and participating in bi-annual Disaster Recovery exercises
  • Preparing regular and ad hoc reports including weekly project report of progress and status, weekly time report, and additional reports as requested
  • Lifting personal computers, printers, scanners, and other equipment associated with a standard computer workstation
  • Reporting as follows: weekly report communicating project progress and status, weekly time reporting on JIS provided forms, and any additional reports as assigned by the supervising manager
  • Supporting the Statewide Domestic Violence Application by: Maintaining the windows client applications and middle-tier parts of the system, Maintaining the application while the project is not in an active development stage, features will still be requested at times and annual law changes require programming changes each year, Maintaining the central database accessed by several client applications, Providing support for Security Policy by coordinating with the Data Security Departments, Planning, designing, developing, testing implementing new system features with approval from the Board, Planning, designing, developing, testing, and implementing features required for Law Changes, Implementing Middle Tier objects, Generating user interface design and report, Documenting system features, Providing multi-user support and respond to Help Desk incident tickets, Developing and documenting backup and recovery strategies and coordinate with the Disaster Recover Coordinator
  • Supporting all Statewide District Court Applications by: Supporting existing applications including software upgrades and distribution and server maintenance, Supporting new legislation changes each fiscal year, Supporting new requirements as requested once approved by the Board, Developing and documenting backup and recovery strategies and coordinate with D/R coordinator, Resolving help desk tickets, Maintaining thirty-five (35) servers located at each District Courthouse and replacing existing servers with new hardware and operating system, and newer versions of the Oracle Database, Maintaining upgrades for Courtroom Central Database servers including making regular updates to the database to reflect code and other changes, Maintaining upgrades for Commissioner's Assistant Application and the Clerk's Assistant Application including porting application to newer complier versions and making regular updates to the database to reflect the code changes

Skills Required:
  • Ten (10) years of programming experience with Embarcadero RAD Studio, Borland C++ Builder, Borland VCL, Quick Reports, TCP/IP Sockets, FTP and SMTP on Windows platform
  • Ten (10) years of cross-platform application integration programming experience involving Windows and AIX and Mainframe systems using Sockets, LU6.2 or similar protocols
  • Six (6) years of experience administering Linux with Oracle, CVS, mysql, Apache
  • Three (3) years of Java programming experience and Oracle Application Server
  • Three (3) years of web development with Microsoft .NET framework
  • Windows programming experience with desktop databases and Embarcadero RAD Studio C++
  • Java programming and UNIX experience

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