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Remote Desktop Support Jobs in Springfield, VA (NOW HIRING)

Licensed Practical Nurse (US)

Alexandria, VA · Remote

$27.50 - $37.25/hr

We're looking for a Licensed Practical Nurse (LPN) focused on remote patient monitoring and ... of supporting work during a power outage. * Primary Device: * Desktop or laptop equipped with at ...

Product Experience Specialist

Manassas, VA · On-site +1

$55K - $65K/yr

This role actively supports customers through key communication channels: phone, email, and live ... Must be proficient with PC desktop environment to include Microsoft Office and database ...

... Remote Work: ORA_ON_SITE Description SAIC is seeking qualified applicants to support a cutting-edge ... Ability to design and develop autonomous services, desktop applications, web applications, scripts ...

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Remote Desktop Support information

See Springfield, VA salary details

$10

$28

$47

How much do remote desktop support jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote desktop support in Springfield, VA is $28.20, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $32.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support specialist, and why are they important?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by Remote Desktop Support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What are remote desktop support jobs?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Springfield, VA? The most popular types of Desktop Support jobs in Springfield, VA are:
What are popular job titles related to Remote Desktop Support jobs in Springfield, VA? For Remote Desktop Support jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support jobs in Springfield, VA look for? The top searched job categories for Remote Desktop Support jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Remote Desktop Support jobs? Cities near Springfield, VA with the most Remote Desktop Support job openings:
Infographic showing various Remote Desktop Support job openings in Springfield, VA as of May 2026, with employment types broken down into 80% Full Time, 13% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $58,651 per year, or $28.2 per hour.
Licensed Practical Nurse (US)

Licensed Practical Nurse (US)

CrewBloom

Alexandria, VA • Remote

$27.50 - $37.25/hr

Other

Medical, Dental, Vision, PTO

Posted 8 days ago


Job description

We're looking for a Licensed Practical Nurse (LPN) focused on remote patient monitoring and hospital avoidance. This role requires an organized professional to monitor patient data, conduct timely follow-ups for concerning symptoms, coordinate care, and actively engage patients to ensure adherence to their care plans and device usage.

Job Responsibilities:

  • Proactively manage patient health by monitoring remote patient monitoring (RPM) dashboards and responding to vital sign alerts (e.g., BP, glucose, weight)
  • Conduct regular outreach calls to patients to assess symptoms and encourage consistent daily device usage
  • Coordinate timely follow-up care with Nurse Practitioners (NPs), Primary Care Providers (PCPs), or patient caregivers
  • Maintain accurate documentation of all patient encounters within the EMR and internal tracking systems
  • Ensure patient compliance and smooth operation by troubleshooting remote monitoring device issues
  • Act as the primary clinical point of contact for an assigned panel of remote care patients
  • Assist with patient enrollment and onboarding activities as needed to support growth.
  • Collaborate daily with the clinical team (NPs), intake staff, and support personnel

Requirements

  • Must possess an active LPN license in Virginia
  • Demonstrated strong clinical judgment combined with excellent verbal communication and phone skills
  • Highly organized, proficient with technology, and adept at managing simultaneous digital platforms
  • Prior experience in Remote Patient Monitoring (RPM), telehealth, or complex care coordination is highly desirable
  • A deep commitment to preventive care and reducing hospital readmissions/ER utilization.
  • Ability to thrive in a structured, fast-paced in-office team environment

Minimum Technical and Work Environment Requirements:

  • Internet Connection:
    • Primary internet connection with a minimum speed of 15 Mbps.
    • Backup internet connection with at least 10 Mbps.
    • Backup connection must be capable of supporting work during a power outage.
  • Primary Device:
    • Desktop or laptop equipped with at least:
      • Intel Core i5 (8th generation or newer)Intel Core i3 (10th generation or newer)AMD Ryzen 5, or an equivalent processor.
      • A minimum of 8 GB RAM.

Benefits

  • Insurance (dental, health, vision)
  • Paid time off
  • Referral program
  • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
  • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
  • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
  • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
  • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
  • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.