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Remote Desktop Support Jobs in Springfield, VA (NOW HIRING)

Harris

Remote Care Management - CMA

Washington, DC · Remote

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...

Maximus

ITSM Entitlement Analyst

VA · On-site +1

This role is remote. The ITSM Entitlement Analyst supports the contract by providing enterprise software licensing and business process analysis services across desktop software environments. This ...

Maximus

ITSM Entitlement Analyst

VA · On-site +1

This role is remote. The ITSM Entitlement Analyst supports the contract by providing enterprise software licensing and business process analysis services across desktop software environments. This ...

Maximus

ITSM Entitlement Analyst

VA · On-site +1

This role is remote. The ITSM Entitlement Analyst supports the contract by providing enterprise software licensing and business process analysis services across desktop software environments. This ...

Datalab USA

Systems Analyst I

Germantown, MD · Remote

Support Windows 11 laptops/desktops and peripherals, Windows Servers, and VOIP phone systems * Troubleshoot applications and operating systems while providing technical user support * Conduct remote ...

Datalab USA

Systems Analyst I

Germantown, MD · Remote

$65K - $75K/yr

Support Windows 11 laptops/desktops and peripherals, Windows Servers, and VOIP phone systems * Troubleshoot applications and operating systems while providing technical user support * Conduct remote ...

CyberSheath

Helpdesk Technician II

Reston, VA · Remote

$83/hr

... remote Managed Services Practice * Remotely troubleshoot and resolve client requests involving end-user hardware, software, and cloud services * Provide day-to-day operational support for: * Desktop ...

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All JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Springfield, VA

Remote Desktop Support information

See Springfield, VA salary details

$10

$28

$47

How much do remote desktop support jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for remote desktop support in Springfield, VA is $28.20, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $32.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support specialist, and why are they important?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are remote desktop support jobs?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are some common challenges faced by Remote Desktop Support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What are the most commonly searched types of Desktop Support jobs in Springfield, VA? The most popular types of Desktop Support jobs in Springfield, VA are:
What are popular job titles related to Remote Desktop Support jobs in Springfield, VA? For Remote Desktop Support jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support jobs in Springfield, VA look for? The top searched job categories for Remote Desktop Support jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Remote Desktop Support jobs? Cities near Springfield, VA with the most Remote Desktop Support job openings:
Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Springfield, VA as of June 2026, with employment types broken down into 3% As Needed, 75% Full Time, 14% Part Time, 3% Temporary, and 5% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $58,651 per year, or $28.2 per hour.
Virtual Desktop Infrastructure Engineer

Virtual Desktop Infrastructure Engineer

Barrow Wise Consulting

MD • On-site, Remote

$70K - $130K/yr

Full-time

Posted 13 days ago

Job description

Enjoy problem-solving, need a venue to display your creativity, and emerging technologies pique your interest; if so, Barrow Wise Consulting, LLC is for you. As a multi-disciplined leader, you understand the gifts that set you apart from everyone else. Demonstrate innovative solutions to our clients and be part of a team that is dedicated to pushing the boundaries of what's possible. Join Barrow Wise Consulting, LLC today.
Responsibilities:
The Virtual Desktop Infrastructure Engineer will support Barrow Wise's project and perform the following duties:
  • Design and deploy secure, non-persistent VDI pools for up to 500 users.
  • Ensure GPU-accelerated sessions, SSO integration with Entra ID, and strong session control.
  • Harden Linux desktops (RHEL 9.2 or Ubuntu 24.04 LTS).
  • Provide Day-2 operations scripts and training documentation.
  • Monitor VDI performance, analyzing resource usage, and identifying potential bottlenecks or issues.
  • Utilize software tools to gather metrics on user experience, latency, and system health.
  • Implement security best practices for virtual desktops, including user authentication, data encryption, and compliance with industry standards.
  • Work remotely.

An ideal candidate has the following:
  • Bachelor's degree
  • 7 years of experience in implementing VMware, Aria Suite, and complex systems
  • Certification in VMware Certified Professional (VCP)
  • Skills: Strong understanding of virtualization technologies (e.g., VMware, Citrix) and their deployment models; Proficiency in scripting languages such as PowerShell or Python for automation tasks; Familiarity with operating systems (Windows and Linux) and desktop/application delivery methods; Knowledge of networking concepts, including LAN/WAN, VPN, and firewall configurations; Excellent troubleshooting skills and the ability to analyze complex systems.
  • Ability to work independently and meet deadlines

Join the team at Barrow Wise Consulting, LLC for a fulfilling and engaging experience! Our team is dedicated to providing innovative solutions to our clients in an ethical and diverse work environment. We offer competitive compensation packages, excellent benefits, and opportunities for growth and advancement. Barrow Wise is an equal-opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBT are welcome to apply.
Our employees stand behind Barrow Wise's core values of integrity, quality, innovation, and diversity. We are confident that Barrow Wise's core values, business model, and team focus create positive career paths for our employees. Barrow Wise will continue to lead the industry in delivering new solutions to clients and persevere until the client is overjoyed.

Apply