Apple Support Specialist
Troy, MI · Remote
Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9. User account setup using local, open directory and active directory. Migration of user data from system to system. Imaging ...
Troy, MI · Remote
Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9. User account setup using local, open directory and active directory. Migration of user data from system to system. Imaging ...
Troy, MI · Remote
Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9. User account setup using local, open directory and active directory. Migration of user data from system to system. Imaging ...
Southfield, MI · Remote
$18.50 - $23.50/hr
Deskside Support Representative Distributed Client Services Location: Southfield,MI Duration: 1 ... desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills ...
Southfield, MI · Remote
$18.50 - $23.50/hr
Deskside Support Representative Distributed Client Services Location: Southfield,MI Duration: 1 ... desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills ...
Sterling Heights, MI · Remote
$18.50 - $25.25/hr
... Remote Desktop Services Server virtualizations and shared storage technologies LAN/WAN Networking, Printing, and Wi-Fi Remote Access Solution and Support: VPN and Terminal Services. Skills: The ...
Sterling Heights, MI · Remote
$18.50 - $25.25/hr
... Remote Desktop Services Server virtualizations and shared storage technologies LAN/WAN Networking, Printing, and Wi-Fi Remote Access Solution and Support: VPN and Terminal Services. Skills: The ...
Detroit, MI · Remote
$18/hr
REMOTE (work from home position) Our employees have opportunities to grow within a nationally ... As a Desktop Investigator - Canvasser, you will support investigative operations by collecting ...
Detroit, MI · Remote
$18/hr
REMOTE (work from home position) Our employees have opportunities to grow within a nationally ... As a Desktop Investigator - Canvasser, you will support investigative operations by collecting ...
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Own a laptop/desktop, reliable internet, and a quiet workspace
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Own a laptop/desktop, reliable internet, and a quiet workspace
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Own a laptop/desktop, reliable internet, and a quiet workspace
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Own a laptop/desktop, reliable internet, and a quiet workspace
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Own a laptop/desktop, reliable internet, and a quiet workspace
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Own a laptop/desktop, reliable internet, and a quiet workspace
Southfield, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Southfield, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
New Baltimore, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
New Baltimore, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Troy, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Troy, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Washington, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Washington, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Ortonville, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Ortonville, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Southfield, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Southfield, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Columbus, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Columbus, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Madison Heights, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Madison Heights, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
East China, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
East China, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Romeo, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Romeo, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Casco, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Casco, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Smiths Creek, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Smiths Creek, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Royal Oak, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
Quick apply
Royal Oak, MI · Remote
$69K - $175K/yr
Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...
$9.74 - $12.86
4% of jobs
$12.86 - $15.99
1% of jobs
$15.99 - $19.11
12% of jobs
$20.17 is the 25th percentile. Wages below this are outliers.
$19.11 - $22.23
23% of jobs
The median wage is $23.71 / hr.
$22.23 - $25.35
20% of jobs
$25.35 - $28.47
14% of jobs
$28.67 is the 75th percentile. Wages above this are outliers.
$28.47 - $31.59
9% of jobs
$31.59 - $34.71
5% of jobs
$34.71 - $37.83
5% of jobs
$37.83 - $40.96
4% of jobs
$40.96 - $44.08
2% of jobs
$9
$26
$44
| Aspect | Remote Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Remote or on-site, focused on remote troubleshooting | Help desk, on-site or remote, general user support |
| Industry Usage | IT support, technical troubleshooting | IT support, customer service |
| Common Search Intent | Remote troubleshooting, remote support jobs | Help desk roles, customer support jobs |
Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.
The most popular types of Desktop Support jobs in Romeo, MI are:
The top searched job categories for Remote Desktop Support jobs in Romeo, MI are:
Cities near Romeo, MI with the most Remote Desktop Support job openings:
Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and consulting that help keep your business running efficiently.
Job Summary:
MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our Apple managed services clients.
Job Responsibilities:
Accept and respond to end-user support tickets and projects according to client contract, processes and policies, within the appropriate contracted timeframes.
Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9.
User account setup using local, open directory and active directory.
Migration of user data from system to system.
Imaging of Mac's using Netboot/Netimage or similar product such as Casper.
Keep clients up to date utilizing apple remote desktop, Filewave and Apple Remote Desktop.
Basic hardware repair including hard drive and memory upgrades.
Must have excellent verbal and written communications skills, as you will be working in a customer service environment.
Advanced knowledge of Macintosh (Mac OSX server), OS installation, OSX configuration and trouble shooting, Apple Remote Desktop, cloning OSX desktop, and other Apple end-user products and support elements.
Ability to travel to and from clients sites.
Bachelor's Degree in an IT related field (preferred).
Apple Certifications at OS level (minimally) and hardware level.
Basic computer hardware repair experience.
Daily reporting to clients.
Tracking time and job notes in job ticketing system and time tracking software.
Notes:
This candidate will be tested on his/her technical experience and ability with Apple devices and environment support.
If you do not have Apple Macintosh experience AND certifications, please DO NOT apply for this job.
All your information will be kept confidential according to EEO guidelines.