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Remote Desktop Support Jobs in Cumming, GA (NOW HIRING)

Phoenix Lead Company LLC

Be Seen First

Remote Sales Agent

Atlanta, GA · Remote

$15 - $25/hr (+ commission)

Paid training and ongoing support for your success * Base hourly pay + competitive commissions ... Desktop or laptop (Windows 8/10/11 or Mac; no Chromebook) * Reliable wired internet (20 Mbps down ...

New

Welo Data

English AI Maps Trainer

Atlanta, GA · Remote

$20.30/hr

Remote · Estimated volume: 8 - 10 hours · Start date: The project runs on a weekly basis ... A desktop or laptop computer is required to complete the application and onboarding process. Mobile ...

Omnissa

Staff II - Application Security Engineer

Atlanta, GA · On-site +1

$56.50 - $75.50/hr

Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-fro ... Apps and Desktops, Digital Employee Experience, and Security & Compliance-into a seamless ...

Patientco

Technical Support Specialist

Atlanta, GA · On-site +1

Experience with ticketing systems (e.g., Salesforce Service Cloud, Zendesk) and remote support tools. * Ability to work independently and as part of a team in a fast-paced, dynamic environment.

ABB

VFD Technical Support Specialist

Lilburn, GA · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

Pearly

Technical Support Specialist

Atlanta, GA · Remote

$60K - $75K/yr

As we scale, we're looking for a Technical Support Specialist who will co-own our support queue every day, not just step in for escalations. You'll be a resource for dental office and DSO customers ...

New

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All JobsDesktop Support JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Cumming, GA

Remote Desktop Support information

See Cumming, GA salary details

$9

$24

$40

How much do remote desktop support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote desktop support in Cumming, GA is $24.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.45 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Cumming, GA?

The most popular types of Desktop Support jobs in Cumming, GA are:

What are popular job titles related to Remote Desktop Support jobs in Cumming, GA?

For Remote Desktop Support jobs in Cumming, GA, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support jobs in Cumming, GA look for?

The top searched job categories for Remote Desktop Support jobs in Cumming, GA are:

What cities near Cumming, GA are hiring for Remote Desktop Support jobs?

Cities near Cumming, GA with the most Remote Desktop Support job openings:

Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Cumming, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,091 per year, or $24.1 per hour.

Claims Associate (Roofing / Property Claims) - Standby CAT Roster (REMOTE)

Hancock Claims Consultants Technicians

Alpharetta, GA • Remote

$23/hr

Contractor

Posted 10 days ago

Job description

Position Summary
The Claims Associate supports the day-to-day handling of residential and commercial property claims by coordinating inspections, dispatching assignments, communicating with inspectors, vendors, and carriers, and ensuring claims move efficiently through the process. This role is ideal for someone who thrives in a fast-paced environment, can multitask effectively, and enjoys providing excellent customer service while working remotely.
 
Schedule
Schedule varies based on catastrophe (CAT) activity and business needs.
  • During active CAT events, shifts may fall anywhere between 7:00 AM and 10:00 PM (local time), seven days a week, based on your availability.
  • Expected workload: Approximately 10–15 claims per hour during CAT events.
 
Responsibilities
  • Receive and dispatch new inspection assignments.
  • Assist with claim intake and enter assignments into the dispatch system.
  • Schedule inspections with policyholders.
  • Coordinate with field inspectors, vendors, and internal teams.
  • Maintain accurate claim notes and documentation.
  • Communicate with adjusters, inspectors, and other stakeholders to resolve issues that may delay claim dispatch or completion.
  • Ensure claims are handled accurately and efficiently while meeting service level expectations.
  • Provide professional, empathetic customer service when communicating with policyholders and business partners.
 
Qualifications
  • 1–3 years of experience in insurance, roofing, construction, estimating, claims, dispatching, or a customer-facing service role.
  • Strong communication and organizational skills.
  • Detail-oriented with the ability to prioritize and manage multiple tasks.
  • Comfortable working in multiple software systems simultaneously.
  • Strong computer skills, including Microsoft Office (Outlook, Excel, Teams).
  • Ability to work independently in a remote environment.
 
Preferred Skills
  • Understanding of property insurance claim workflows.
  • Basic knowledge of residential roofing and construction terminology.
  • Ability to read repair estimates.
  • Excellent time management and problem-solving skills.
  • Customer-focused with a professional and empathetic communication style.
  • Ability to adapt quickly in a fast-paced CAT environment.
  • Experience with Xactimate, XactAnalysis, Symbility, Guidewire, CRM, or dispatching software is preferred.
 
Equipment
Reliable internet connection and a Windows (Microsoft) laptop or desktop computer.

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