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Remote Desktop Support Jobs in Crofton, MD (NOW HIRING)

BCS Allegient

Junior Analyst

Washington, DC · On-site +1

$65K - $85K/yr

Working Title Project Monitor I Payroll Title Junior Analyst Location BCSA Remote or Work from Home ... Provide both desktop and on-site monitoring support. * Perform technical evaluations of recipient ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can securely access the virtual desktop environment * Maintain device enrollment and identity association ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can securely access the virtual desktop environment * Maintain device enrollment and identity association ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can securely access the virtual desktop environment * Maintain device enrollment and identity association ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can securely access the virtual desktop environment * Maintain device enrollment and identity association ...

AAR Corporation

Proposal Manager

Washington, DC · Remote

This is a remote position. What you will be responsible for: * Support strategic growth initiatives ... Proficiency in desktop publishing, Microsoft Word, Excel, PowerPoint, Teams, SharePoint, and Adobe ...

AAR Corporation

Proposal Manager

Washington, DC · Remote

This is a remote position. What you will be responsible for: * Support strategic growth initiatives ... Proficiency in desktop publishing, Microsoft Word, Excel, PowerPoint, Teams, SharePoint, and Adobe ...

Terrestris LLC

System Administrator

Washington, DC · On-site +1

This position is remote/hybrid; candidates must be willing to work on-site at the Central UNICOR ... Perform all duties assigned to Level I Technicians, including user workstation support for desktops ...

ABB

VFD Technical Support Specialist

Washington, DC · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

Posted today

Knak Digital

.NET Full Stack Developer

Washington, DC · Remote

$150K/yr

NET Core that power desktop, web, and cloud products Contribute across the stack, including Angular ... Support and train internal technical teams on new releases What we're looking for 5+ years of ...

Terrestris LLC

Service Desk Technician II

Washington, DC · On-site +1

This position is remote/hybrid; candidates must be willing to work on-site when required. This ... Perform all duties assigned to Level I Technicians, including user workstation support for desktops ...

Ardent Eagle Solutions

Help Desk Specialist

Washington, DC · On-site +1

$26 - $33/hr

... desktops, laptops, and peripheral devices * Support and troubleshoot printer and connectivity ... This position is not eligible for full-time remote work or for candidates located outside of the ...

Ardent Eagle Solutions

Help Desk Specialist

Washington, DC · On-site +1

$26 - $33/hr

... desktops, laptops, and peripheral devices * Support and troubleshoot printer and connectivity ... This position is not eligible for full-time remote work or for candidates located outside of the ...

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Showing results 41-60

All JobsDesktop Support JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Crofton, MD

Remote Desktop Support information

See Crofton, MD salary details

$10

$27

$46

How much do remote desktop support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote desktop support in Crofton, MD is $27.30, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $31.11 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What job categories do people searching Remote Desktop Support jobs in Crofton, MD look for?

The top searched job categories for Remote Desktop Support jobs in Crofton, MD are:

What cities near Crofton, MD are hiring for Remote Desktop Support jobs?

Cities near Crofton, MD with the most Remote Desktop Support job openings:

Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Crofton, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,786 per year, or $27.3 per hour.

Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential

American Logistics Authority

Baltimore, MD • Remote

$1.8K - $4.5K/wk

Full-time

Re-posted 5 days ago

Job description

Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential

Employment Type: 1099 / Independent Contractor
Location: Remote (U.S. Based Only)

This is a performance-based dispatch role working with owner-operators under their own authority. Earnings are commission-based, and income depends on efficiency, negotiation skill, and carrier volume.

What You'll Do

  • Book loads through broker networks and load boards

  • Negotiate competitive rates

  • Coordinate pickups, deliveries, tracking, and paperwork

  • Communicate professionally with both drivers and brokers

  • Manage your workflow independently

Requirements

  • Must currently reside in the U.S.

  • Laptop or desktop computer

  • High-speed internet connection

  • Professional phone / headset

  • Organized, dependable, and self-motivated

Experience in dispatching, brokerage, customer service, or similar communication-based roles is beneficial but not required.

What's Provided

  • Training resources and support systems

  • Workflow templates and operational guidance

  • Options for sourcing owner-operators to dispatch

  • Structured performance incentive program based on results (not a guaranteed or upfront bonus)

Who This is For

People who:

  • Prefer commission-based income with high earning potential

  • Can stay organized without supervision

  • Want to control their schedule and growth

How to Express Interest

Submit your application or response through the platform where this listing is posted.
A brief screening will follow to confirm fit and onboarding readiness.

Employment Type: FULL_TIME

Apply