* Provide professional customer service and support to clients * Conduct virtual client appointments ... Own a laptop/desktop, reliable internet, and a quiet workspace
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Own a laptop/desktop, reliable internet, and a quiet workspace
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Own a laptop/desktop, reliable internet, and a quiet workspace
* Provide professional customer service and support to clients * Conduct virtual client appointments ... Own a laptop/desktop, reliable internet, and a quiet workspace
Remote Contracted Therapist
Martinsburg, WV · On-site +1
$60/hr
Actively supports, represents, and extends the mission, vision, and values of the organization ... Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines ...
Remote Contracted Therapist
Martinsburg, WV · On-site +1
$60/hr
Actively supports, represents, and extends the mission, vision, and values of the organization ... Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines ...
Remote Contracted Therapist
Martinsburg, WV · Remote
$60/hr
Actively supports, represents, and extends the mission, vision, and values of the organization ... Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines ...
Remote Contracted Therapist
Martinsburg, WV · Remote
$60/hr
Actively supports, represents, and extends the mission, vision, and values of the organization ... Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines ...
Paid Casino Tester
Guilford, PA · Remote
$25/hr
Own a laptop or desktop computer Why Work With Us * Fully remote -- work from home on a flexible schedule, 5 to 20 hours per week * Dedicated support team available daily * Clear instructions for ...
New
Paid Casino Tester
Guilford, PA · Remote
$25/hr
Own a laptop or desktop computer Why Work With Us * Fully remote -- work from home on a flexible schedule, 5 to 20 hours per week * Dedicated support team available daily * Clear instructions for ...
New
Top Sales Professionals: Elevate Your Income with Flexible, Remote Insurance Roles
Middletown, MD · On-site +1
$75K - $150K/yr
We provide ongoing training and support for our advisor partners. Some of our advisors start on a ... their desktop, laptop, tablet, or smartphone. The advisor who sent them to the site through a ...
Top Sales Professionals: Elevate Your Income with Flexible, Remote Insurance Roles
Middletown, MD · On-site +1
$75K - $150K/yr
We provide ongoing training and support for our advisor partners. Some of our advisors start on a ... their desktop, laptop, tablet, or smartphone. The advisor who sent them to the site through a ...
Grants Analyst
Fort Detrick, MD · On-site +1
Amyx, Inc. is seeking Grants Analysts to support the Defense Health Agency (DHA), DHA Contracting ... On site at Fort Detrick location; remote option available. To qualify, a candidate must possess:
Grants Analyst
Fort Detrick, MD · On-site +1
Amyx, Inc. is seeking Grants Analysts to support the Defense Health Agency (DHA), DHA Contracting ... On site at Fort Detrick location; remote option available. To qualify, a candidate must possess:
Jr. Grants Analyst
Fort Detrick, MD · On-site +1
Amyx, Inc. is seeking Jr. Grants Analysts to support the Defense Health Agency (DHA), DHA ... On site at Fort Detrick location; remote option available. Contractor shall assist ongoing ...
Jr. Grants Analyst
Fort Detrick, MD · On-site +1
Amyx, Inc. is seeking Jr. Grants Analysts to support the Defense Health Agency (DHA), DHA ... On site at Fort Detrick location; remote option available. Contractor shall assist ongoing ...
Operating Systems Technician
Urbana, MD · On-site +1
$93K - $133K/yr
The Social Security Administration's technology team plays a vital role in supporting the agency's mission to serve millions of Americans. We are responsible for the strategic planning ...
Operating Systems Technician
Urbana, MD · On-site +1
$93K - $133K/yr
The Social Security Administration's technology team plays a vital role in supporting the agency's mission to serve millions of Americans. We are responsible for the strategic planning ...
Remote Desktop Support information
See Hagerstown, MD salary details
$10.01 - $13.22
4% of jobs
$13.22 - $16.42
1% of jobs
$16.42 - $19.63
12% of jobs
$20.72 is the 25th percentile. Wages below this are outliers.
$19.63 - $22.84
23% of jobs
The median wage is $24.35 / hr.
$22.84 - $26.04
20% of jobs
$26.04 - $29.25
14% of jobs
$29.45 is the 75th percentile. Wages above this are outliers.
$29.25 - $32.45
9% of jobs
$32.45 - $35.66
5% of jobs
$35.66 - $38.87
5% of jobs
$38.87 - $42.07
4% of jobs
$42.07 - $45.28
2% of jobs
$10
$26
$45
How much do remote desktop support jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for remote desktop support in Hagerstown, MD is $26.76, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $30.48 per hour, depending on experience, location, and employer.
What is remote desktop support?
Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.
What are the key skills and qualifications needed to thrive as a remote desktop support specialist?
To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.
What are some common challenges faced by remote desktop support professionals, and how can they be managed?
Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What is the difference between Remote Desktop Support vs Help Desk Technician?
| Aspect | Remote Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Remote or on-site, focused on remote troubleshooting | Help desk, on-site or remote, general user support |
| Industry Usage | IT support, technical troubleshooting | IT support, customer service |
| Common Search Intent | Remote troubleshooting, remote support jobs | Help desk roles, customer support jobs |
Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.
What are the most commonly searched types of Desktop Support jobs in Hagerstown, MD?
The most popular types of Desktop Support jobs in Hagerstown, MD are:
What are popular job titles related to Remote Desktop Support jobs in Hagerstown, MD?
For Remote Desktop Support jobs in Hagerstown, MD, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support jobs in Hagerstown, MD look for?
The top searched job categories for Remote Desktop Support jobs in Hagerstown, MD are:
What cities near Hagerstown, MD are hiring for Remote Desktop Support jobs?
Cities near Hagerstown, MD with the most Remote Desktop Support job openings:
Full-time
Re-posted 5 days ago
Job description
- Provide professional customer service and support to clients
- Conduct virtual client appointments and consultations
- Identify client needs and recommend appropriate benefit solutions
- Educate clients on available programs and coverage options
- Follow established customer service and sales processes
- Complete client enrollment and follow-up activities
- Maintain accurate client records and documentation
- Participate in virtual team meetings, training, and coaching
- Work toward individual and team performance goals
- Strong verbal and written communication skills
- Reliable, professional, and organized
- Comfortable working in a remote environment
- Willing to complete required state licensing
- Own a laptop/desktop, reliable internet, and a quiet workspace