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Remote Desktop Support Jobs in Commack, NY (NOW HIRING)

... and Windows Desktop Applications. 2 years of UX lead experience. Portfolio of completed ... Comfortable working remote while collaborating with global remote product teams. * A solid grasp of ...

Remote · Estimated volume: 8 - 10 hours · Start date: The project runs on a weekly basis ... A desktop or laptop computer is required to complete the application and onboarding process. Mobile ...

Remote · Estimated volume: 8 - 10 hours · Start date: The project runs on a weekly basis ... A desktop or laptop computer is required to complete the application and onboarding process. Mobile ...

Remote * Estimated volume: 8 - 10 hours * Start date: The project runs on a weekly basis. Eligible ... A desktop or laptop computer is required to complete the application and onboarding process. Mobile ...

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

... and supporting materials for instructor-led, virtual, blended, and self-paced training ... Strong conceptual understanding of desktop applications and MOS Certificate preferred. * Computer ...

Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has ...

In this full-time, 100% remote role, you will be responsible for the day-to-day execution of our ... Track and analyze key email metrics to provide actionable insights that support the sales pipeline ...

iOS Engineer (Canada)

New York, NY · On-site +1

$153K/yr

Superhuman offers a remote-flexible working model for this particular role on the Mail team. This ... Mobile is where Superhuman becomes a daily habit: users who use both desktop and mobile activate ...

iOS Engineer (US)

New York, NY · On-site +1

$186K - $300K/yr

Superhuman offers a remote-flexible working model for this particular role on the Mail team. This ... Mobile is where Superhuman becomes a daily habit: users who use both desktop and mobile activate ...

Experience in the analysis, design, implementation, administration, and support of electronic ... Commitment to excellent customer service Some of the cool things include... * We're a remote ...

Sr. Software Engineer - NA UGG

New York, NY · On-site +1

$96K - $130K/yr

... supported, as a whole person, at work and beyond. Together, Every Step is how we continue to ... US (Remote) Interested applicants mustresidein one of the following approved states:Arizona ...

New

Remote opportunity! Some Travel required - see details below. The right candidate will live within ... Provides support with securing and maintaining proper facility licensure, including new licenses ...

Showing results 41-60

Remote Desktop Support information

See Commack, NY salary details

$10

$27

$47

How much do remote desktop support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote desktop support in Commack, NY is $27.96, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $31.88 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What cities near Commack, NY are hiring for Remote Desktop Support jobs?

Cities near Commack, NY with the most Remote Desktop Support job openings:

Infographic showing various Remote Desktop Support job openings in Commack, NY as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,147 per year, or $28 per hour.

UX Lead | Onsite | New York

Photon

New York, NY • Remote

Full-time

Re-posted 18 days ago


Job description

  • Were looking for a UX Lead with strong skills in UX/UI Design, excellent communication, and team leadership skills to help us make the performance of complex tasks an intuitive, elegant, and satisfying user experience.
  • You will be leading a growing team of innovative and dedicated UX designers and work alongside product teams focused on creating B2B software that is powerful, feature-rich, yet easy to use. What You ll Be Doing: Create user-centered designs for applications and tools through research, user interviews, and usability testing.
  • Work with product teams and engineers to design or refine solutions throughout a product lifecycle from concept to launch to continuous improvements.
  • Design and develop key interactions, wireframes, user flows, mockups, visual design comps, interactive prototypes and user interface design specifications in a fast-paced environment.
  • Efficiently and intelligently iterate designs, adjusting to technical requirements, and incorporating usability findings into the designs. Work within and help refine product brand design guidelines. Create and maintain UX component library, pattern library and style guides. Lead a small team that consists of a product designer and UX researcher.
  • Manage UX tools, develop processes, and track projects. 7+ years of experience designing UI/UX improvements for Enterprise Web and Windows Desktop Applications. 2 years of UX lead experience. Portfolio of completed professional design projects that show hands-on UI/UX track record. Bachelor s Degree in design, Human Computer Interaction (HCI), or related field.
  • Extensive experience conducting user research (observational studies, surveys, and user interviews), performing research analysis, creating supporting UX documentation, building mockups and interactive prototypes, user testing, defining design requirements and maintaining a product design system.
  • Demonstrated experience having translated abstract requirements into user workflows, wireframes, mockups, and prototypes that lead to intuitive user experiences. Excellent conceptualization and visual communication abilities. Expert knowledge of Sketch, InVision, Adobe Creative Suite, Zeplin and other design tools. Strong written and verbal communication skills. Comfortable working remote while collaborating with global remote product teams.
  • A solid grasp of user-centered design and testing methodologies, best practices, and usability principles, interaction design and accessibility concerns.
  • Exceptional attention to detail and ability to manage multiple projects. Preferred skills: Experience designing for enterprise applications and/or testing tools with data-intensive UI s. Experience designing for products with large, established customer bases. Experience working in waterfall and Agile development cycles.