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Remote Desktop Support Jobs in Commack, NY (NOW HIRING)

HSS Careers

Remote Sales Agent

Freeport, NY · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

HSS Careers

Remote Sales Specialist

Freeport, NY · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

HSS Careers

Remote Sales Agent

Hempstead, NY · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

HSS Careers

Remote Sales Specialist

Hempstead, NY · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Harris

Remote Care Management - CMA

New York, NY · Remote

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...

Splice

Sr Software Engineer II (Remote- US)

New York, NY · Remote

$134K - $176K/yr

Our shared success depends on our ability to support one another, work well together, and ... The Audio Core Team is responsible for the development of the Splice Desktop application and DAW ...

Next Generation Inc

GIS Analyst/Engineer

New York, NY · On-site +1

$80 - $120/hr

... remote day per week. Job Responsibilities: * Develop, configure, and support custom GIS ... Design, test, and maintain ESRI GIS environments (ArcGIS Enterprise, Portal, Server, Desktop ...

Next Generation, Inc.

GIS Analyst/Engineer

New York, NY · Hybrid

$80 - $120/hr

... remote day per week. Job Responsibilities: * Develop, configure, and support custom GIS ... Design, test, and maintain ESRI GIS environments (ArcGIS Enterprise, Portal, Server, Desktop ...

Next Generation Inc

GIS Analyst/Engineer

New York, NY · On-site +1

$80 - $120/hr

... remote day per week. Job Responsibilities: * Develop, configure, and support custom GIS ... Design, test, and maintain ESRI GIS environments (ArcGIS Enterprise, Portal, Server, Desktop ...

Magna5

Tier 2 Systems Engineer - NY

New York, NY

Provide Tier 2 support via phone, ticketing system, email, and remote tools. * Troubleshoot and ... Support and maintain Microsoft Windows Server and desktop environments (AD, DNS, DHCP, GPO, file ...

Photon

UX Lead | Onsite | New York

New York, NY · Remote

... and Windows Desktop Applications. 2 years of UX lead experience. Portfolio of completed ... Comfortable working remote while collaborating with global remote product teams. * A solid grasp of ...

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Showing results 21-40

All JobsDesktop Support JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Commack, NY

Remote Desktop Support information

See Commack, NY salary details

$10

$27

$47

How much do remote desktop support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote desktop support in Commack, NY is $27.96, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $31.88 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What cities near Commack, NY are hiring for Remote Desktop Support jobs?

Cities near Commack, NY with the most Remote Desktop Support job openings:

Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Commack, NY as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,147 per year, or $28 per hour.

Remote Cruise & Island Vacation Coordinator

Fran's ExploreMore Travel

New York, NY • Remote

$50K - $65K/yr

Full-time

Posted 14 days ago

Job description

About the Role:

We are seeking an organized, detail-oriented Remote Cruise & Island Vacation Coordinator to assist clients with researching, planning, and coordinating memorable cruise and island getaway experiences. In this remote role, you will act as the primary point of contact for travelers, helping them navigate ocean and river cruise itineraries, tropical island destinations, resort accommodations, excursion options, and travel logistics from start to finish.

This role is ideal for self-motivated individuals with strong communication skills, an enthusiasm for the travel and hospitality industry, and the ability to work independently in a remote environment.

Responsibilities:
  • Consult with clients via phone, email, video, or digital messaging to understand their travel preferences, budgets, and expectations.
  • Research, organize, and present customized cruise itineraries, island resort packages, and destination activities.
  • Coordinate travel logistics, including cruise cabin selections, flights, transfers, resort stays, excursions, and travel protection options.
  • Manage client bookings, monitor confirmation details, track payment schedules, and review travel documents for accuracy.
  • Maintain professional and timely communication with clients before, during, and after their travel.
  • Keep organized records of client interactions, preferences, and booking details.

Requirements

  • Basic computer skills and comfort using internet browsers, cloud-based tools, email, and digital booking platforms.
  • Reliable high-speed internet access, a desktop/laptop computer, and a smartphone.
  • Strong written and verbal communication skills with a professional demeanor.
  • Excellent organizational skills, time management, and attention to detail.
  • Customer-service oriented mindset with an ability to listen and understand client needs.
  • Self-directed work ethic with the discipline to manage a remote schedule effectively.
  • Prior experience in customer service, administrative support, sales, or travel coordination is a plus, but not strictly required.
  • Must be legally authorized to work in the listed market/country.

Benefits

  • Flexible remote work schedule
  • Supportive and collaborative team environment
  • Opportunity to gain experience in both hospitality and cruise industry
  • Exposure to a variety of destinations, accommodations, and travel suppliers
  • Access to travel-related discounts and perks after eligibility requirements are met
  • Opportunity to strengthen customer service, communication, organization, and marketing skills
  • Rewarding work helping clients enjoy seamless and memorable travel experiences

Apply