Direct experience supporting Tier I through Tier III software issues using tools like Zoom, TeamViewer, or similar remote desktop software. Familiarity with Salesforce CRM and support ticket ...
New
Direct experience supporting Tier I through Tier III software issues using tools like Zoom, TeamViewer, or similar remote desktop software. Familiarity with Salesforce CRM and support ticket ...
New
Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential
Concord, NH · Remote
$1.8K - $4.5K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential
Concord, NH · Remote
$1.8K - $4.5K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
English AI Maps Trainer
Concord, NH · Remote
$20.30/hr
Remote · Estimated volume: 8 - 10 hours · Start date: The project runs on a weekly basis ... A desktop or laptop computer is required to complete the application and onboarding process. Mobile ...
New
Quick apply
English AI Maps Trainer
Concord, NH · Remote
$20.30/hr
Remote · Estimated volume: 8 - 10 hours · Start date: The project runs on a weekly basis ... A desktop or laptop computer is required to complete the application and onboarding process. Mobile ...
New
IT SPECIALIST (CUSTSPT) TITLE 32 PERMANENT
Concord, NH · On-site +1
$84K - $109K/yr
As an IT Customer Support Specialist, the incumbent is responsible for providing Tier II technical support at the Service Desk and responsible for customer relationship building and problem ...
IT SPECIALIST (CUSTSPT) TITLE 32 PERMANENT
Concord, NH · On-site +1
$84K - $109K/yr
As an IT Customer Support Specialist, the incumbent is responsible for providing Tier II technical support at the Service Desk and responsible for customer relationship building and problem ...
Remote Desktop Support information
See Center Barnstead, NH salary details
$9.50 - $12.55
4% of jobs
$12.55 - $15.59
1% of jobs
$15.59 - $18.64
12% of jobs
$19.68 is the 25th percentile. Wages below this are outliers.
$18.64 - $21.68
23% of jobs
The median wage is $23.13 / hr.
$21.68 - $24.73
20% of jobs
$24.73 - $27.77
14% of jobs
$27.96 is the 75th percentile. Wages above this are outliers.
$27.77 - $30.82
9% of jobs
$30.82 - $33.86
5% of jobs
$33.86 - $36.91
5% of jobs
$36.91 - $39.95
4% of jobs
$39.95 - $43
2% of jobs
$9
$25
$42
How much do remote desktop support jobs pay per hour?
As of Aug 31, 2026, the average hourly pay for remote desktop support in Center Barnstead, NH is $25.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $28.94 per hour, depending on experience, location, and employer.
What is remote desktop support?
Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.
What are the key skills and qualifications needed to thrive as a remote desktop support specialist?
To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.
What are some common challenges faced by remote desktop support professionals, and how can they be managed?
Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What is the difference between Remote Desktop Support vs Help Desk Technician?
| Aspect | Remote Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Remote or on-site, focused on remote troubleshooting | Help desk, on-site or remote, general user support |
| Industry Usage | IT support, technical troubleshooting | IT support, customer service |
| Common Search Intent | Remote troubleshooting, remote support jobs | Help desk roles, customer support jobs |
Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.
What cities near Center Barnstead, NH are hiring for Remote Desktop Support jobs?
Cities near Center Barnstead, NH with the most Remote Desktop Support job openings:
Technical Customer Support
Portsmouth, NH • Remote
Trimble
8.1
Based on 20 frontline employees who took The Breakroom Quiz
50th of 159 rated electronics manufacturers
Good employer
Paid breaks
Recommended by parents
Respectful managers
Good training
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 3 days ago
New
Job description
Elevate Customer Success as a Technical Customer Support Technician
Transform Your VDC Expertise: Empower the Future of Construction Technology!
Ready to transition into becoming the technical expert who empowers the VDC MEP industry? Join our AECO team and use your VDC solution mastery to solve complex challenges, drive innovation for preconstruction modeling adoption, and make a tangible impact on global infrastructure.
About Us:
Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. We create technologies that connect the digital and physical worlds, helping our customers increase productivity, quality, safety, and sustainability. From purpose-built products to enterprise-level solutions, our technology empowers professionals in construction, geospatial, government, transportation, and more.
AECO: Trimble is empowering stakeholders through planning, design, construction and the entire asset lifecycle. The company's innovative and connected ecosystem of solutions improves coordination and collaboration between teams, phases and processes. Automating work and transforming workflows, Trimble is enabling teams to deliver with confidence at every turn. For more information, visit: construction.trimble.com.
What Makes This Role Great:
As a Technical Customer Support Technician, you will be directly involved in shaping customer success by delivering high-impact technical support for cutting-edge VDC and Fabrication solutions. You will go beyond standard troubleshooting by helping MEP contractors, detailers, and fabricators leverage Trimble FabShop as their solution for fabricating Sheet Metal Duct and constructable Revit models and Trimble purpose-built connected technologies.
Key Exciting Responsibilities
Drive fast, efficient customer solutions across connected VDC products while championing customer feedback to resolve software bugs and requirement needs.
Collaborate with cross-functional development and training teams to continuously enhance product workflows, documentation, and feature requests in Jira.
Represent the organization as a recognized technical expert at business conferences, industry events, and strategic customer meetings.
Author impactful technical notes and clear documentation that streamline workflows for internal teams and global end-users.
Essential Skills & Experience
3+ years of technical customer support experience in software or technology environments.
Hands-on expertise with Shop management software such as Trimble FabShop, Autodesk CamDuct or similar applications.
Strong analytical and troubleshooting abilities applied to system set-up, networking, and software interoperability.
Proven success in supporting or implementing BIM adoption across MEP engineering or construction specialties.
Outstanding interpersonal and written communication skills with a strong, customer-focused approach.
Bonus Points For
Hands-on expertise using BIM/VDC software such as Autodesk Revit, Trimble SysQue, Trimble Connect, Autodesk Fabrication, or AutoCAD.
Direct experience supporting Tier I through Tier III software issues using tools like Zoom, TeamViewer, or similar remote desktop software.
Familiarity with Salesforce CRM and support ticket management systems.
Familiarity with Microsoft SQL and Windows 11
Troubleshooting network connectivity issues
Knowledge of tools like Connect2Fab or MEPContent for Fabrication
Logistics
Location: Knoxville, TN, Westminster, CO, Portsmouth, NH
Travel Requirement: 5%
Why You'll Love Working With Us
At Trimble, we're not just a company that "does good"-we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.
You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.
Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.
Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."
Technical Customer Support, VDC, MEP, Autodesk Revit, SysQue, Trimble Connect, BIM, CAD, Software Troubleshooting, Technical Specialist
Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
Hiring Range
$25.43-$31.78Pay Rate Type
HourlyBonus Eligible?
NoCommission Eligible?
No
Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.
How to Apply: Please submit an online application for this position by clicking on the 'Apply Now' button located in this posting.
Application Deadline: Trimble accepts applications on an ongoing basis until the position is filled.
At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values-Belong, Innovate, and Grow-we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under "Corporate Governance."
Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.
Candidate Privacy Notices by Country
If you need assistance or would like to request an accommodation in connection with the application process, please contact careers@trimble.com.
