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Remote Desktop Support Manager Jobs in Tempe, AZ

1VALET

Technical Project Manager

Phoenix, AZ · On-site +1

Experience in Remote Desktop Portals and Remote Desktop Management is a definite plus. Experience ... and support for professional growth. Working With UsAs a proud equal-opportunity employer, we ...

1Valet

Technical Project Manager

Phoenix, AZ · On-site +1

Experience in Remote Desktop Portals and Remote Desktop Management is a definite plus. Experience ... support for professional growth. Working With Us: As a proud equal-opportunity employer, we ...

1VALET

Technical Project Manager

Phoenix, AZ · On-site +1

Experience in Remote Desktop Portals and Remote Desktop Management is a definite plus. Experience ... and support for professional growth. Working With UsAs a proud equal-opportunity employer, we ...

1VALET

Technical Project Manager

Phoenix, AZ · On-site +1

Experience in Remote Desktop Portals and Remote Desktop Management is a definite plus. Experience ... support for professional growth. Working With Us: As a proud equal-opportunity employer, we ...

1Valet

Technical Project Manager

Phoenix, AZ · Remote

Experience in Remote Desktop Portals and Remote Desktop Management is a definite plus. Experience ... support for professional growth. Working With Us : As a proud equal-opportunity employer, we ...

1VALET

Technical Project Manager

Phoenix, AZ · On-site +1

Experience in Remote Desktop Portals and Remote Desktop Management is a definite plus. Experience ... support for professional growth. Working With Us: As a proud equal-opportunity employer, we ...

5 Star Recruitment

Senior Systems Administrator

Phoenix, AZ · Remote

$85K - $115K/yr

... Support and product vendors to plan, deploy and sustain a stable, highly performing and available ... remote desktop/VDI * Adherence to Incident, Problem, Configuration and Change Management processes ...

Phoenix Staff

Tier I Service Desk Technician

Phoenix, AZ · Remote

$25 - $29/hr

The administrator will manage incoming service requests, document troubleshooting activities ... Provide remote and occasional onsite technical support based on customer needs. * Identify ...

New

HOPCo

Implementation Engineer

Phoenix, AZ · On-site +1

Transition routine support to the IT Manager, Desktop Support, and Service Desk teams with the documentation and known-issue detail they need, while retaining escalation ownership for the implemented ...

www.exigotechnology.com

Support Analyst II

Scottsdale, AZ · On-site +1

... desktop applications. • Experience with remote support tools, monitoring tools, endpoint management tools, or RMM platforms such as ConnectWise Automate, SolarWinds, SCCM, Intune, or similar tools ...

Focused HR Solutions

1-20- Network Engineer

Phoenix, AZ · Remote

$45 - $52/hr

... Support and product vendors to plan, deploy and sustain a stable, highly performing and available ... remote desktop/VDI * Adherence to Incident, Problem, Configuration and Change Management processes ...

TRAPP TECHNOLOGY INC

IT Help Desk Level 2

Phoenix, AZ · On-site +1

$22 - $28/hr

Experience supporting Remote Desktop Services environments * Working knowledge of password/credential management tools such as 1Password * Proficient use of ticketing systems for issue tracking and ...

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All JobsDesktop Support JobsRemote Desktop Support Manager JobsRemote Desktop Support Manager Jobs in Tempe, AZ

Remote Desktop Support Manager information

See Tempe, AZ salary details

$14

$34

$57

How much do remote desktop support manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote desktop support manager in Tempe, AZ is $34.65, according to ZipRecruiter salary data. Most workers in this role earn between $23.03 and $46.06 per hour, depending on experience, location, and employer.

What does a remote desktop support manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.

What are the key skills and qualifications needed to thrive as a remote desktop support manager?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What are some common challenges faced by remote desktop support managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are popular job titles related to Remote Desktop Support Manager jobs in Tempe, AZ?

For Remote Desktop Support Manager jobs in Tempe, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Manager jobs in Tempe, AZ look for?

The top searched job categories for Remote Desktop Support Manager jobs in Tempe, AZ are:

What cities near Tempe, AZ are hiring for Remote Desktop Support Manager jobs?

Cities near Tempe, AZ with the most Remote Desktop Support Manager job openings:

Remote Desktop Support Manager jobs near you
Infographic showing various Remote Desktop Support Manager job openings in Tempe, AZ as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $72,062 per year, or $34.6 per hour.

Desktop Support Technician / Onsite in Scottsdale

Motion Recruitment

Phoenix, AZ • Remote

$20.75 - $26.25/hr

Contractor

Posted 3 days ago

New

Job description

A growing financial technology organization is hiring a Desktop Support Technician to support its End User Computing environment in Scottsdale, AZ. This is a fully onsite contract role through the end of the year with strong potential to convert to full-time. The position focuses on hands-on endpoint support across both Windows and macOS environments, utilizing tools like Microsoft Intune, JAMF, and basic Active Directory administration.
This is an ideal opportunity for someone who enjoys being on the front lines of IT support, working directly with internal employees to keep them productive. The role is highly focused on device deployment, imaging, and rapid troubleshooting rather than backend account administration. The team is looking for someone who takes ownership of their work, can manage a steady ticket flow, and thrives in a fast-paced, service-driven environment. If you’re looking to sharpen your endpoint support skills while gaining exposure to modern device management tools, this role offers solid hands-on experience and a clear path to long-term growth.
Contract Duration: 6 Months
Required Skills & Experience
  • 2+ years of experience in desktop support or help desk roles
  • Hands-on experience with Windows and macOS troubleshooting
  • Experience imaging and deploying laptops and end user devices
  • Familiarity with Microsoft Intune and/or JAMF for device management
  • Basic experience with Active Directory
  • Strong customer service and communication skills
  • Ability to manage and prioritize a ticket queue efficiently
Desired Skills & Experience
  • Experience working in a high-volume support environment
  • Ability to resolve or escalate issues quickly in a time-sensitive setting
  • Strong organizational skills and ability to work independently
  • Exposure to corporate IT environments with endpoint lifecycle management
What You Will Be Doing
Tech Breakdown
  • 50% Windows and macOS endpoint support
  • 30% Device imaging and deployment (Intune / JAMF)
  • 20% Active Directory and general IT support tools
Daily Responsibilities
  • 85% Hands-on support and troubleshooting
  • 0% Management duties
  • 15% Team collaboration and coordination with end users

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