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Remote Desktop Support Manager Jobs in Charleston, SC

Sentinel Blue

IT Support Technician

Charleston, SC · On-site +1

$42K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

On remote days, they will continue any open support tickets and respond to new tickets from ... management, and desktop support. * General knowledge of networking and audio-visual support.

HMG Careers

Remote Sales Manager

Charleston, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

North Charleston, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Charleston, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

North Charleston, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Lone Star Careers

Remote Sales Agent

Charleston, SC · Remote

$69K - $150K/yr

  • Medical

  • Dental

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Consultant Remote

Goose Creek, SC · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Coordinator Remote

Hollywood, SC · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Representative

Bonneau, SC · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Consultant Remote

Moncks Corner, SC · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Lone Star Careers

Remote Sales Specialist

Charleston, SC · Remote

$69K - $150K/yr

  • Medical

  • Dental

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Consultant Remote

Isle Of Palms, SC · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Coordinator Remote

Bonneau, SC · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Coordinator Remote

Ladson, SC · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Consultant Remote

Folly Beach, SC · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Lone Star Careers

Remote Insurance Agent

Charleston, SC · Remote

$69K - $150K/yr

  • Medical

  • Dental

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Representative

Hollywood, SC · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

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Showing results 1-20

All JobsDesktop Support JobsRemote Desktop Support Manager JobsRemote Desktop Support Manager Jobs in Charleston, SC

Remote Desktop Support Manager information

See Charleston, SC salary details

$13

$33

$56

How much do remote desktop support manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote desktop support manager in Charleston, SC is $33.85, according to ZipRecruiter salary data. Most workers in this role earn between $22.50 and $45.00 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are some common challenges faced by remote desktop support managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What are the key skills and qualifications needed to thrive as a remote desktop support manager?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What does a remote desktop support manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.

What are popular job titles related to Remote Desktop Support Manager jobs in Charleston, SC?

For Remote Desktop Support Manager jobs in Charleston, SC, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Manager jobs in Charleston, SC look for?

The top searched job categories for Remote Desktop Support Manager jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Remote Desktop Support Manager jobs?

Cities near Charleston, SC with the most Remote Desktop Support Manager job openings:

Remote Desktop Support Manager jobs near you

IT Support Technician

Sentinel Blue

Charleston, SC • On-site, Remote

$42K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Sentinel Blue is looking for an IT Support Technician to join our Operations team on a hybrid basis out of Charleston, SC. This role is for an entry-level IT support person or administrator with strong customer service skills. Our ideal person for this role is a natural communicator, empathetic and technically-inclined. You don't need to be a technical wizard, but you do need to be patient and willing to help. This role is primarily responsible for receiving, handling and escalating IT support requests, and contributes to a broad range of systems, projects, and services.
This role follows a hybrid schedule, combining in-office days for hands-on IT support with remote workdays. Applicants must be located in, or willing to relocate to, the Charleston, SC area.
This position may require access to technology, technical data, or information that is subject to U.S. export control laws and regulations. Employment in this position is contingent upon either verification of U.S. person status as defined under applicable export control regulations (which includes U.S. citizens, lawful permanent residents, and certain protected individuals such as refugees and asylees) or the ability to obtain any required export authorization. The company reserves the right not to apply for an export license and to decline to proceed with any applicant on that basis. All qualified applicants will receive consideration for employment without regard to citizenship status, national origin, or immigration status.
A day in the IT Support Technician role:
The IT Support Technician starts the day with a standup call/check-in with the Operations team. On days onsite, the Technician will arrive at the office and provide IT support to users in the office as required, assisting with common IT requests. On remote days, they will continue any open support tickets and respond to new tickets from customers or others. From there, they will work on project tasks such as automating an application installation, generating endpoint health reports, and writing documentation. The Technician will work closely with the Operations team to address problems and improve infrastructure. The Technician will also have opportunity to work with other Operations team members to learn new technologies and skills, including the Security Operations team and vCISO team.
Responsibilities:
  • Receive, triage, and analyze IT service requests, incidents, and other tasks, and work to resolve issues through onsite and remote support.
  • Perform systems administration work in Office 365, Active Directory and other line of business applications.
  • Communicate with clients through email, chat, and phone to keep them aware of active requests and incidents.
  • Assist in the management, implementation, and maintenance of IT infrastructure (internal and client-based).
  • Contribute to internal knowledge bases, client education articles, and public release articles and research papers.
  • Contribute to reports, briefs, and presentations.

What We Can Offer:
Sentinel Blue is a young company with a focused mission: We're bringing enterprise-class cybersecurity to small and medium sized businesses. Frankly, we're pushing the envelope of how things are done and constantly seeking innovative ways to meet that mission. The pace is fast, and we're always learning new things. This is a great place if you want to expose yourself to new and emerging technologies, want to be challenged, and want to build your skills. Further, success in this role can quickly transition into a team leadership role. The right person will find themselves in a fun, dynamic environment, working on interesting problems and making a real difference.
You will be required to achieve a Security+ certification in the first 12 months of hire; we'll cover your certification costs and provide paid time for you to study!
Requirements:
  • General knowledge of IT systems, including virtualization, Windows 10, endpoint management, and desktop support.
  • General knowledge of networking and audio-visual support.
  • Ability to independently investigate and understand IT support requests, and follow established processes to rapidly respond.
  • Strong communication skills.
  • Ability to reliably commute to the office on onsite workdays.

Desired Qualifications:
  • Experience in a multi-client environment - experience in managed services is highly desired.
  • Experience with Azure Government and Office 365 GCC High is highly desired.
  • Basic understanding of security fundamentals (least privilege, RBAC, audit logging, endpoint security, change management).
  • Experience in a professional customer support setting, even if non-IT.
  • Knowledge and passion for cloud-first architecture, including experience building and deploying systems in Azure.
  • Exposure to compliance requirements for the U.S. Defense Industrial Base (i.e., CMMC, DFARS, NIST SP 800-171) or other industry compliance frameworks (ISO 27001, CIS Controls).

Benefits:
  • Fully paid individual healthcare, vision and dental insurance for the employee.
  • Paid certification and training opportunities.
  • Three weeks of paid vacation + 10 paid holidays.
  • A supportive environment with a focus on keeping healthy work-life balance.
  • Retirement benefit (401k) with company match.

Apply