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Remote Desktop Support Engineer Jobs in Tulsa, OK

System One

Technical Support Analyst II

Tulsa, OK · Remote

... and remote support tools. * Excellent problem-solving, communication, and customer service skills. * Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Desktop Support ...

Addison Group

Helpdesk Technician

Tulsa, OK · Remote

$20 - $24/hr

Provide occasional support to remote users and field personnel Qualifications: * 1-3 years of IT support, help desk, desktop support, or related experience * Experience supporting Windows operating ...

System One

Application Support Specialist

Tulsa, OK · Remote

$50K - $60K/yr

... desktop support, Microsoft 365 applications, mobile devices, audio/video conferencing systems ... Remote or hybrid work arrangements are not available. Due to client and compliance requirements ...

Lancesoft INC

Remote Epic Administrator

Tulsa, OK · Remote

$82K/yr

This role involves hands-on support for Epic Hyperspace, troubleshooting system issues, and ... desktop environments. The ideal candidate should be comfortable working in a remote setup while ...

FMS Inc.

Support Services Executive

Tulsa, OK · Remote

$14 - $18/hr

Desktop & Dual Monitors - 4vCPU with minimum 1.6 GHz or faster processor. For higher video/screen ... Ability to maintain confidentiality and protect patient health information (PHI) in a remote ...

ABB

Protection and Control Engineer

Bixby, OK · Remote

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

ABB

Protection and Control Engineer

OK · Remote

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

Care ATC Inc

Automation Engineer

Tulsa, OK · Remote

Remote | Full-Time | $90,000-$100,000 | High-Impact Automation & Modernization Why CareATC is ... Support Power BI data preparation, dataset refreshes, publishing, and reporting automation * Build ...

Addison Group

MSP Technician I

Tulsa, OK · Remote

$45K - $50K/yr

... remote support for local business customers. This role is ideal for a technically minded professional who enjoys troubleshooting, working directly with end users, and managing a variety of desktop ...

Care ATC Inc

Principal Analytics Engineer

Tulsa, OK · On-site +1

$120K - $130K/yr

Remote | Full-Time | $120,000-$130,000 Annually | Enterprise Analytics Why CareATC is Different ... Strong experience developing and supporting SSRS solutions * Demonstrated success independently ...

Care ATC Inc

Principal Analytics Engineer

Tulsa, OK · On-site +1

$120K - $130K/yr

Remote | Full-Time | $120,000-$130,000 Annually | Enterprise Analytics Why CareATC is Different ... Strong experience developing and supporting SSRS solutions * Demonstrated success independently ...

Care ATC Inc

Automation Engineer

Tulsa, OK · On-site +1

Remote | Full-Time | $90,000-$100,000 | High-Impact Automation & Modernization Why CareATC is ... Support Power BI data preparation, dataset refreshes, publishing, and reporting automation * Build ...

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Remote Desktop Support Engineer information

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How much do remote desktop support engineer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote desktop support engineer in Tulsa, OK is $24.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $28.12 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

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Cities near Tulsa, OK with the most Remote Desktop Support Engineer job openings:

Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Tulsa, OK as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,286 per year, or $24.7 per hour.

Technical Support Analyst II

System One

Tulsa, OK • Remote

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago

Job description

Overview

We are seeking a skilled and customer-focused Technical Support Analyst II to provide advanced technical support to end-users. This role serves as the escalation point for complex issues that cannot be resolved at the Tier I level. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and the ability to work independently while supporting a wide range of IT systems and applications.

Key Responsibilities

  • Technical Support
    • Provide second-level support for hardware, software, and network issues.
    • Troubleshoot and resolve escalated tickets from Help Desk I staff.
    • Assist with installation, configuration, and maintenance of desktop systems and applications.
  • System Administration Assistance
    • Support user account management, permissions, and access controls.
    • Perform routine maintenance tasks such as updates, patches, and backups.
    • Assist in monitoring system performance and security.
  • Customer Service
    • Communicate effectively with end-users to understand and resolve technical issues.
    • Document solutions and provide clear instructions to users.
    • Deliver training and guidance on IT best practices when needed.
  • Collaboration & Escalation
    • Work closely with Systems Administrators and IT staff to resolve complex problems.
    • Escalate unresolved issues to Tier III or specialized teams as appropriate.
    • Contribute to knowledge base documentation for recurring issues.
  • Continuous Improvement
    • Identify opportunities to improve support processes and efficiency.
    • Stay current with emerging technologies and recommend improvements.
    • Participate in IT projects and system upgrades as assigned.
Qualifications
  • Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • 2–4 years of experience in IT support or help desk roles.
  • Strong knowledge of Windows and/or macOS environments, Microsoft Office, and common business applications.
  • Familiarity with networking basics (TCP/IP, DNS, DHCP) and remote support tools.
  • Excellent problem-solving, communication, and customer service skills.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Desktop Support Technician) are a plus.
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: #208-Rowland Tulsa

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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