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It Support Engineer Jobs in Tulsa, OK (NOW HIRING)

IT Support Technician

Tulsa, OK ยท On-site

$19.75 - $27/hr

Syntricate Technologies is seeking an IT Support Technician to provide enhanced IT customer support. The role involves ensuring high levels of support for employees, managing software installations ...

Summary The IT Support Specialist (Tier 1&2 Hybrid) will be the primary point of contact for internal technical assistance at AVB Bank, while also owning escalations through resolution for more ...

The IT Field Support Specialist II is a field-focused IT generalist who provides hands-on and ... Familiarity with modular design, systems thinking, continual process improvement, DevOps, SDLC, or ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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It Support Engineer information

See Tulsa, OK salary details

$28.7K

$58.1K

$94K

How much do it support engineer jobs pay per year?

As of Aug 30, 2026, the average yearly pay for it support engineer in Tulsa, OK is $58,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $67,100.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What job categories do people searching It Support Engineer jobs in Tulsa, OK look for?

The top searched job categories for It Support Engineer jobs in Tulsa, OK are:

Infographic showing various It Support Engineer job openings in Tulsa, OK as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $58,123 per year, or $27.9 per hour.

IT Support Technician

Tulsa, OK โ€ข On-site

Syntricate Technologies
IT Servicesย โ€ขย 51 - 200 employees

$19.75 - $27/hr

Full-time

Re-posted 7 days ago


Job description

Job Summary:
Syntricate Technologies is seeking an IT Support Technician to provide enhanced IT customer support. The role involves ensuring high levels of support for employees, managing software installations, troubleshooting issues, and maintaining on-site technology.
Responsibilities:
โ€ข Each CX Associate is responsible for providing enhanced IT customer support their assigned offices, including in-office "walk-upsโ€
โ€ข Helping customers manage software installations and hardware repair
โ€ข Gain technical knowledge regarding GT's applications and services
โ€ข Guiding customers on troubleshooting issues
โ€ข Own issues and bring them to resolution as quickly as possible while providing proactive updates
โ€ข Knowledge of escalation path when troubleshooting complex laptop issues for quick resolution
โ€ข Participate in MIM calls for their offices of support to assist with gathering information, troubleshooting and testing of solutions
โ€ข Troubleshoot issues in a Windows 10, Office 365 and SharePoint environment
โ€ข Utilize remote support tools in support of dispatch offices where a technician is not always on site
โ€ข Finding solutions from previous cases using the Knowledge Base
โ€ข Communicate knowledge gaps in issue resolution
โ€ข Ensure tickets are properly updated and asset management system is properly updated
โ€ข Participate in testing of images and software deployments at the Pilot level ensuring documentation is accurate
โ€ข Assist with events in-offices or conferences
โ€ข Provide on-site support for client meetings
โ€ข Weekly maintenance of on-site printers, access points, conference room technology, MDF closets and phone equipment
โ€ข Maintenance of on-site IT space and routinely monitor inventory stock
โ€ข Provide concise and detailed information on issues when escalating to other groups or Customer Experience leaders for assistance
โ€ข Be proactive in taking ownership of tasks and managing them through completion and knowing when to ask for help
โ€ข Other duties as assigned
Qualifications:
Required:
โ€ข College degree or equivalent combination of education and experience
โ€ข 1 to 3 years of experience in field service support working with technology industry
โ€ข Prior experience with end user services, information technology or related field
โ€ข Strong knowledge of Windows Operating systems
โ€ข Strong Knowledge of Office products
โ€ข Knowledge of Remedy or ServiceNow ticket systems
โ€ข Established laptop hardware experience
โ€ข Understanding of mobile devices calendar and mail support for iOS and Android
โ€ข Basic analytical and problem-solving skills
โ€ข Experience working with printers, copiers, faxes, video conferencing, and other multimedia technology
โ€ข Flexibility to learn new technologies and quickly adapt
โ€ข Strong interpersonal skills to interact with clients and team members
โ€ข Strong organizational skills
โ€ข Strong communication skills
โ€ข Ability to work independently but also in a team environment
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.