2

Remote Desktop Support Engineer Jobs in Norfolk, NE

We engineer and design solutions that improve the world around us. As a company, we promise to ... This role offers flexible work options, including remote and hybrid opportunities, to accommodate ...

Remote Desktop Support Engineer information

See Norfolk, NE salary details

$9

$26

$44

How much do remote desktop support engineer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote desktop support engineer in Norfolk, NE is $26.59, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.29 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
What are popular job titles related to Remote Desktop Support Engineer jobs in Norfolk, NE? For Remote Desktop Support Engineer jobs in Norfolk, NE, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Engineer jobs in Norfolk, NE look for? The top searched job categories for Remote Desktop Support Engineer jobs in Norfolk, NE are:
What cities near Norfolk, NE are hiring for Remote Desktop Support Engineer jobs? Cities near Norfolk, NE with the most Remote Desktop Support Engineer job openings:
Infographic showing various Remote Desktop Support Engineer job openings in Norfolk, NE as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $55,312 per year, or $26.6 per hour.

Project Manager - Site Design

Olsson

Norfolk, NE • On-site, Remote

Full-time

Re-posted 20 days ago


Job description

Company Description

We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.

We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.

Job Description

Olsson provides multidisciplinary, preliminary, and construction design services for mixed-use, commercial, and residential land development projects, along with industrial, sports, schools, and other site development types. The project manager role serves as a lead project manager for the team, ensuring successful project deliverables and completion for complex and high-priority projects that may span across multiple teams. This position provides project management direction to the team and ensures quality execution of key projects that provide purposeful, high-quality solutions to successfully solve engineering and design needs.

Primary Responsibilities include:

  • Develops project scopes, schedules, and budgets and tracks progress to manage the financial success of projects and ensure timely completion.
  • Manages complex contract negotiations.
  • Leads the execution of project plans by assembling and managing project teams, coordinating availability of internal resources, and assigning individual responsibilities ensuring technical skills, capabilities, and expertise align with project objectives.
  • Monitors progress and measures project performance, ensuring deliverables fall within established scope, schedule, and budget.
  • Manages change requests, executes risk management techniques, and implements strategies to minimize negative financial impact to the project.
  • Coordinates detailed reviews of technical work to ensure high-quality work is being performed and the terms, conditions, and specifications outlined in the project contract are being fulfilled.
  • Maintains an ongoing positive relationship with clients and focuses on exceptional client service to secure future work.
  • Documents all project deliverables and maintains comprehensive records including correspondence, design plans, and other project related files.
  • Mentors staff within the team on project management best practices utilizing Olsson Project Management programs and other project support services resources.

Olsson currently has growth opportunities for our Site Design group. This role offers flexible work options, including remote and hybrid opportunities, to accommodate diverse working preferences and promote work-life balance. Candidates can work hybrid schedules, work remotely, or work out of any Olsson office location in the Nebraska region.

Applicants should have the ability to travel to our Nebraska office locations for in-office activities, client and site visits as needed.

Qualifications

You are passionate about:

  • Working collaboratively with others.
  • Having ownership in the work you do.
  • Using your talents to positively affect communities.

You bring to the team:

  • Strong communication skills
  • Ability to contribute and work well on a team
  • Bachelor's degree in Civil Engineering or Landscape Architecture
  • Project management experience including scope, schedule, and budget control
  • 8+ years of experience in site design and development
  • Must be a registered Professional Engineer (PE) or Landscape Architect
  • Experience with AutoCAD Civil 3D

#LI-DNP

Additional Information

Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.

As an Olsson employee, you will:

  • Receive a competitive 401(k) match
  • Be empowered to build your career with tailored development paths
  • Have the possibility for flexible work arrangements
  • Engage in work that has a positive impact on communities
  • Participate in a wellness program promoting balanced lifestyles

In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.

Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.

Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.

For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here.