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Remote Desktop Support Engineer Jobs in Kearney, NE

We engineer and design solutions that improve the world around us. As a company, we promise to ... This role offers flexible work options, including remote and hybrid opportunities, to accommodate ...

Remote Desktop Support Engineer information

See Kearney, NE salary details

$9

$25

$43

How much do remote desktop support engineer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote desktop support engineer in Kearney, NE is $25.43, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $28.99 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
What are popular job titles related to Remote Desktop Support Engineer jobs in Kearney, NE? For Remote Desktop Support Engineer jobs in Kearney, NE, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Engineer jobs in Kearney, NE look for? The top searched job categories for Remote Desktop Support Engineer jobs in Kearney, NE are:
What cities near Kearney, NE are hiring for Remote Desktop Support Engineer jobs? Cities near Kearney, NE with the most Remote Desktop Support Engineer job openings:
Infographic showing various Remote Desktop Support Engineer job openings in Kearney, NE as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $52,895 per year, or $25.4 per hour.

Senior AV Technology Engineer (Located in Kearney NE)

University of Nebraska Medical Center

Kearney, NE • On-site, Remote

$66K - $100K/yr

Full-time

Re-posted 11 days ago


University Of Nebraska Medical Center rating

8.5

Company rating: 8.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

53rd of 1,058 rated hospitals


Job description

Requisition Details
GENERAL REQUISITION INFORMATION
EEO Statement:
UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.
Location
Kearney, NE
Requisition Number:
Staff_14436
Department
Business and Finance 50000111
Business Unit
Business & Finance
Reg-Temp
Full-Time Regular
Work Schedule
Monday - Friday, 8:00AM - 5:00PM
Remote/Telecommuting
No remote/telecommuting opportunity
Position Summary
LOCATED IN KEARNEY, NE
Senior AV Technology Engineer is responsible for the planning, design, administration, and maintenance of audio/visual equipped spaces. Individual assumes the role of project lead on a variety of different assignments including the development and organization of AV installations, system programming/configuration, management of computers/end-user devices in the academic environment, and advanced system troubleshooting.
Position Details
Additional Information
Posting Category
Operations
Working Title
Senior AV Technology Engineer (Located in Kearney NE)
Job Title
Information Technology Associate (Prof)
Salary Grade
IT16S
Appointment Type
B1 - REG MGR PROF SALARY
Salary Range
$66,700 - $100,100/annual
Job Requisition Begin Date
02/02/2026
Application Review Date
02/09/2026
Review Date Information:
Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
Required and Preferred Qualifications
Required Education:
Bachelor's degree or equivalent
If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)
AVIXA Certified Technology Specialist (CTS)
(Will consider seven years related education/experience)
Required Experience
2 years
If any experience is required, please specify what kind of experience:
Experience in the service and installation of audio, video, and presentation systems. Individual shall have an advanced working knowledge of the equipment, technique, and practices of technical production for classroom and live events.
(Will consider seven years related education/experience)
Required License
No
If yes, what is the required licensure/certification?
Required Computer Applications:
Microsoft Outlook
Required Other Computer Applications:
Microsoft Office Suite, Windows & iOS operating systems
Required Additional Knowledge, Skills and Abilities:
* Knowledgeable of industry video standards, firewall and security technologies, a variety of video conferencing equipment, knowledge of electronics, video, audio and communications standards.
* Desktop and Video Conference Systems.
Critical thinking and independent decision making.
* Excellent customer service, interpersonal, telephone and organization skills. Ability to maintain positive relationships with colleagues.
* Multimedia equipment includes workstations (PC/Windows), projectors, Smart Boards, video/audio conferencing equipment, and a variety of software Microsoft Office suite, IE.
* Proficient speaking and written skills.
Preferred Education:
None Preferred
If any degree/training is preferred, please specify the type:
Manufacturer training in Shure, QSYS, Sennheiser, Crestron
Preferred Experience:
Completion of the level 1 manufacturers training for Crestron, QSC, and Biamp.
Preferred License:
No
If yes, what is the preferred licensure/certification?:
Preferred Computer Applications:
Microsoft Excel, Microsoft Word
Preferred Other Computer Applications:
Experience writing code for Crestron Control Systems
Preferred Additional Knowledge, Skills and Abilities:
Mac hardware, OS and software.
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https://unmc.peopleadmin.com/postings/95925

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