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Remote Desktop Support Engineer Jobs in Mobile, AL

Spherion

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VP of Operations

Mobile, AL · Remote

$150K - $200K/yr

Remote (Corporate office located in Nashville, TN; position is primarily remote with company ... · Support same-store sales and organic growth initiatives. · Lead operational integration of ...

ABB

Global Product Manager - Transformers

AL · Remote

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... If remote, candidates should be located near a major metro area. This role is contributing to the ...

Moderna

Intern, CMC Development (Summer 2027)

Mobile, AL · On-site +1

$20 - $60/hr

Perform process scale-up, support technology transfer and provide manufacturing support at internal ... Strong fundamental scientific and engineering skills for the evaluation of experimental data

Amteck, LLC

BIM Technician - Electrical

Theodore, AL · On-site +1

... to support our construction and engineering teams through advanced 3D modeling and coordination ... This position is eligible to be fully remote or for work out of our Lexington, KY HQ or our ...

ABB

Senior Leader, U.S. Trade Compliance Program

AL · Remote

Remote {#LI-Remote} This role is contributing to the Country Trade Compliance group in the United ... procurement, engineering, sales, and legal teams to support the implementation of compliance ...

Workiva

Spring 2027 Intern - Customer Success

Mobile, AL · On-site +1

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

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Remote Desktop Support Engineer information

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How much do remote desktop support engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote desktop support engineer in Mobile, AL is $26.79, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $30.53 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

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The top searched job categories for Remote Desktop Support Engineer jobs in Mobile, AL are:

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Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Mobile, AL as of August 2026, with employment types broken down into 1% As Needed, 58% Full Time, 37% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,720 per year, or $26.8 per hour.

Territory Support Representative -US & Canada West

AL • On-site, Remote

Continental
Automobile Dealers • 51 - 200 employees
Learn more about Continentalexternal

Full-time

Re-posted 22 days ago

Job description

Territory Support Representative -US & Canada West
About Continental:
Continental Aerospace Technologies™ has been a leader in aviation innovation for more than 120 years, continually pushing the limits of general aviation and shaping the evolution of aircraft performance and reliability. Today, we are a global force with a full range of gasoline and Jet-A engines, across three continents. Built on a legacy of engineering excellence, technological advancement, and a strong commitment to safety, Continental continues to deliver industry-leading engine solutions while opening the door to exciting careers for those who want to help shape the future of flight.
At Continental, you're not just joining an industry leading aviation company-you're joining a team that truly loves what we do. Our T.E.A.M. values-Transparency, Efficiency, Accountability, and Morality-which guide how we work, collaborate, and support one another. We're proud to foster an environment where every voice matters, every idea is valued, and every employee has room to grow. If you're driven by progress and passionate about shaping the future, Continental Aerospace Technologies™ offers a career path that lets you grow and make a difference.
SUMMARY
Responsible for outside sales and customer support activities and promotion of Continental Aerospace Technologies product lines within a specified territory. Primary focus is on revenue generation, business growth, and customer satisfaction, by engaging with customers and effectively managing the relationships and performance of distribution and support partners in the assigned region. Also responsible for promoting and conducting Continental Factory Training, warranty disposition activities, engaging with customers to provide on-site and remote technical support, as well as supporting clinics and seminars in assigned territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Actively manage customers, distribution and service partners to maximize customer support and sales growth.
  • Develop strategic customer pursuits and manage all stages of the sales
  • Meet or exceed assigned Key Performance Indicators (KPls) and sales targets.
  • Research, develop, and capture of new business opportunities for all Continental product lines, to meet monthly, quarterly, and annual forecasts.
  • Report status of business pipelines, and support sales forecasting
  • Support existing customers as their primary Continental contact for sales and technical support within the region.
  • Train, partner with, and monitor sales and support personnel from distribution partners, both remotely and on-site.
  • Create and/or customize and execute sales and training
  • Develop, capture, and share sales strategies and best
  • Manage both internal and external escalations to reasonable
  • Communicate with internal and external customers, management, service providers, and business partner representatives by phone, e-mail or in person.
  • Provide technical trouble-shooting assistance for all Continental product lines in accordance with approved procedures and policies, both remotely from the main base, and on-site at customer's locations when necessary.
  • Investigate customer complaints regarding quality, tolerances, specifications, and delivered condition of products, communicating internally with designated departments for investigation, and following up until completion.
  • Work closely with the Quality Assurance personnel to report and follow up on suspected quality issues.
  • Develop and provide technical training to internal and external
  • Represent Continental at tradeshows and special events.
  • Support marketing initiatives and the execution and monitoring of campaigns.
  • Populate and maintain Customer Relationship Management (CRM) databases, in accordance with company policies.
  • Partner with and/or assist other outside sales personnel when necessary.
  • Other duties as assigned.

Travel
Average: 50%. Must be willing and able to travel regularly throughout the assigned territory, as well as other regions (including the US), sometimes in short-notice and/or for extended periods of
Education and/or Experience Required
  • Bachelor's degree (B.A) from four-year university; or 10 years related experience and/or training; or equivalent combination of education and experience.
  • Proven track record in sales and/or support functions in the aviation industry, preferably
  • Valid and current FAA A&P License and/or local equivalent required to legally perform airframe and powerplant maintenance tasks.
  • FAA IA and/or local equivalent, private pilot License or higher, CFI, CFII ratings are a

Skills Required
  • Be customer focused, while properly representing the company.
  • Ability to remain objective and facilitate positive resolution to issues, even on stressful conditions.

Communication
  • Full technical level language proficiency in English (verbal and written). Proficiency in additional languages spoken throughout the assigned region preferred.
  • Ability to effectively convey information and respond to questions, both in written and verbal form, from executive leadership, colleagues, internal and external customers, and the public.
  • Must be able to communicate timely and effectively through real-time messaging
  • Cross-cultural awareness and communication sensitivity.
  • Ability to read, analyze, and interpret aviation service publications, technical procedures, and governmental regulations.
  • Ability to write objective and concise reports, business correspondence, and procedures.

Problem Solving
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Mathematical
  • Ability to calculate figures and amounts such as length, torque, tolerances, distances, proportions, percentages,
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages,

Information Technology
  • Advanced user-level proficiency in at least the following software and/or systems: Windows, iOS, MS Outlook, MS Power Point, MS Word, MS Excel, and web browsers.
  • Advanced user-level proficiency in ERP/CRM preferred.

PHYSICAL REQUIREMENTS
  • Ability to sit or stand for extended periods of time, including long-range air
  • Ability to effectively adapt to time-zone changes.
  • Ability to work and transverse safety sensitive manufacturing, assembly and/or aviation services work areas.
  • Ability to lift 10 pounds repeatedly and lift up to 60
  • Ability to bending, reaching, and kneeling repeatedly

Location:
Remote in the US or Canada West
Travel Required
Yes.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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