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Remote Desktop Support Engineer Jobs in Jasper, TN

Signal Energy

Senior Electrical Engineer

Chattanooga, TN · On-site +1

$92K - $120K/yr

... support, and commissioning. Reports to: Principal Engineer Location: Chattanooga, TN (preferred) - Remote (U.S.) considered Collaborates with : Clients, AHJs, 3rd party consultants, vendors ...

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All JobsDesktop Support Engineer JobsRemote Desktop Support Engineer JobsRemote Desktop Support Engineer Jobs in Jasper, TN

Remote Desktop Support Engineer information

See Jasper, TN salary details

$8

$22

$38

How much do remote desktop support engineer jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for remote desktop support engineer in Jasper, TN is $22.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $26.01 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What Does a Remote Desktop Support Engineer Do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What does a Remote Desktop Support Engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are some common challenges a Remote Desktop Support Engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.
More about Remote Desktop Support Engineer jobs
What cities near Jasper, TN are hiring for Remote Desktop Support Engineer jobs? Cities near Jasper, TN with the most Remote Desktop Support Engineer job openings:
Remote Desktop Support Engineer jobs near you
Infographic showing various Remote Desktop Support Engineer job openings in Jasper, TN as of June 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 41% Physical, 2% Hybrid, and 57% Remote job distribution, with an average salary of $47,450 per year, or $22.8 per hour.

Software Engineer

BlueCross BlueShield of Tennessee

Chattanooga, TN • On-site, Remote

Full-time

Re-posted 8 days ago

Job description

We are hiring a React Native Mobile Software Engineer on our Mobile Solutions team at BCBST!
In this role, you will design, build, and support customer-facing enterprise mobile applications that power critical user experiences across iOS and Android platforms. You'll work in a fast-paced, highly collaborative environment, partnering with product, design, and backend teams to deliver scalable and high-performing solutions using React Native. This role requires a hands-on engineer who can write clean, maintainable JavaScript/TypeScript code, develop reusable components, and optimize application performance across devices. You'll troubleshoot complex issues in distributed systems, integrate APIs and third-party services, and contribute to engineering best practices through code reviews and continuous improvement.
To be successful in this role, in addition to the core job requirements, you'll bring strong cross-platform mobile development expertise, a deep understanding of React architecture and state management, and a proactive, problem-solving mindset. You will be a strong candidate for this role if you have experience publishing apps to both the Apple App Store and Google Play Store, working with native integrations such as push notifications, biometrics, and device APIs, and using tools like Postman or Fiddler for API debugging. Experience with CI/CD pipelines, native mobile development (Swift, Kotlin, or Java), and a passion for staying current with emerging mobile technologies will set you apart.
Note:
  • This is a remote, work-from-home position aligned to Eastern working hours.
  • This is remote, work-from-home position, but the final round of interviews will take place on-site in our Chattanooga, TN office.
  • This role includes an on-call rotation of 1 week every 6-7 weeks.
  • Sponsorship is not available for this role.

Job Responsibilities
  • Formulates and defines system scope and objectives through research and fact-finding to design, develop, modify, or integrate complex information systems.
  • Devises or modifies application systems and procedures to optimize functional requirements including capacity, operating time, response time, and form of desired results.
  • Designs, codes, tests, debugs, and documents programs, subroutines, and scripts.
  • May serve one or more project team roles, such as project lead, business systems analyst, or technical lead, for small to medium efforts or manage phases of medium to large efforts.
  • Maintains technical skill set for software languages, databases, platforms, operating systems, utilities and networks needed to support work assignments.
  • Responds to system failures and performance events by taking appropriate measures to reduce system downtime and eliminate recurrence of problems.
  • Regularly provides guidance and training to less-experienced analysts/programmers.

Job Qualifications
Education
  • Bachelors Degree in Computer Science or equivalent work experience required. Equivalent years of experience are determined as one year of technical experience for every year of college requested.

Experience
  • 1 year - Experience with information technology concepts, application development methodology, terminology, and standards required
  • 3 years - Systems and programming experience required
  • 1 year - Expert working knowledge of at least one programming language in use at BCBST.

Skills/Certifications
  • Proven skill with information technology in use at BCBST is required
  • Proven analysis, design, and coding skills, and demonstrated success in leading large and complex projects
  • Demonstrated ability to interpret and translate technical and/or or complex concepts into information meaningful to project team members and/or business personnel.
  • Be organized, reliable, and able to manage multiple tasks with exceptional work ethic.
  • Leadership skills
  • Must be able to communicate effectively with both technical and non-technical co-workers

Number of Openings Available
1
Worker Type:
Employee
Company:
BCBST BlueCross BlueShield of Tennessee, Inc.
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

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