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Remote Desktop Support Analyst Jobs in Tulsa, OK

System One

Technical Support Analyst II

Tulsa, OK · Remote

... desktop systems and applications. * System Administration Assistance * Support user account ... Familiarity with networking basics (TCP/IP, DNS, DHCP) and remote support tools. * Excellent ...

Addison Group

Helpdesk Technician

Tulsa, OK · Remote

$20 - $24/hr

Provide occasional support to remote users and field personnel Qualifications: * 1-3 years of IT support, help desk, desktop support, or related experience * Experience supporting Windows operating ...

Addison Group

MSP Technician I

Tulsa, OK · Remote

$45K - $50K/yr

... remote support for local business customers. This role is ideal for a technically minded professional who enjoys troubleshooting, working directly with end users, and managing a variety of desktop ...

New

System One

IT Service Analyst

Tulsa, OK · Remote

$22.58/hr

... experience providing desktop, hardware, or software support. This is a full-time, on-site ... Provide timely technical solutions to in-office and remote workforce regarding hardware and ...

System One

IT Service Analyst

Tulsa, OK · Remote

$22.58/hr

... experience providing desktop, hardware, or software support. This is a full-time, on-site ... Provide timely technical solutions to in-office and remote workforce regarding hardware and ...

System One

IT Service Analyst

Tulsa, OK · Remote

$22.58/hr

... experience providing desktop, hardware, or software support. This is a full-time, on-site ... Provide timely technical solutions to in-office and remote workforce regarding hardware and ...

FMS Inc.

Support Services Executive

Tulsa, OK · Remote

$14 - $18/hr

Desktop & Dual Monitors - 4vCPU with minimum 1.6 GHz or faster processor. For higher video/screen ... Ability to maintain confidentiality and protect patient health information (PHI) in a remote ...

Lancesoft INC

Remote Epic Administrator

Tulsa, OK · Remote

$82K/yr

This role involves hands-on support for Epic Hyperspace, troubleshooting system issues, and ... desktop environments. The ideal candidate should be comfortable working in a remote setup while ...

TalentBurst, Inc.

Epic Application Analyst

Tulsa, OK · On-site +1

Epic Application Analyst Remote 06 Months Job Summary: The Application Analyst has primary responsibility for system design, build, testing, validation, and ongoing support of assigned applications.

System One

Technical Business Analyst

Tulsa, OK · Remote

$135K - $150K/yr

Remote, USA Type: Direct Hire Compensation: $135,000.00 - $150,000.00 Work Model: Remote - offsite ... Support prompt, agent and orchestration design using approved Microsoft and Azure AI tooling where ...

Addison Group

Senior Microsoft 365 Analyst

Tulsa, OK · Remote

$45 - $50/hr

Hybrid schedule (Monday-Thursday onsite, Friday remote) Travel: None required Benefits: This ... Support security and compliance initiatives involving Microsoft Purview, data retention, ...

New

Lantern

Strategy Analyst

Tulsa, OK · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Lantern

Strategy Analyst

Broken Arrow, OK · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

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Remote Desktop Support Analyst information

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How much do remote desktop support analyst jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote desktop support analyst in Tulsa, OK is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.45 per hour, depending on experience, location, and employer.

What is a remote desktop support analyst?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a remote desktop support analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive as a remote desktop support analyst?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are the most commonly searched types of Desktop Support Analyst jobs in Tulsa, OK? The most popular types of Desktop Support Analyst jobs in Tulsa, OK are:
What are popular job titles related to Remote Desktop Support Analyst jobs in Tulsa, OK? For Remote Desktop Support Analyst jobs in Tulsa, OK, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Analyst jobs in Tulsa, OK look for? The top searched job categories for Remote Desktop Support Analyst jobs in Tulsa, OK are:
Remote Desktop Support Analyst jobs near you
Infographic showing various Remote Desktop Support Analyst job openings in Tulsa, OK as of July 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,091 per year, or $24.6 per hour.

Technical Support Analyst II

System One

Tulsa, OK • Remote

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Job description

Overview

We are seeking a skilled and customer-focused Technical Support Analyst II to provide advanced technical support to end-users. This role serves as the escalation point for complex issues that cannot be resolved at the Tier I level. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and the ability to work independently while supporting a wide range of IT systems and applications.

Key Responsibilities

  • Technical Support
    • Provide second-level support for hardware, software, and network issues.
    • Troubleshoot and resolve escalated tickets from Help Desk I staff.
    • Assist with installation, configuration, and maintenance of desktop systems and applications.
  • System Administration Assistance
    • Support user account management, permissions, and access controls.
    • Perform routine maintenance tasks such as updates, patches, and backups.
    • Assist in monitoring system performance and security.
  • Customer Service
    • Communicate effectively with end-users to understand and resolve technical issues.
    • Document solutions and provide clear instructions to users.
    • Deliver training and guidance on IT best practices when needed.
  • Collaboration & Escalation
    • Work closely with Systems Administrators and IT staff to resolve complex problems.
    • Escalate unresolved issues to Tier III or specialized teams as appropriate.
    • Contribute to knowledge base documentation for recurring issues.
  • Continuous Improvement
    • Identify opportunities to improve support processes and efficiency.
    • Stay current with emerging technologies and recommend improvements.
    • Participate in IT projects and system upgrades as assigned.
Qualifications
  • Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • 2–4 years of experience in IT support or help desk roles.
  • Strong knowledge of Windows and/or macOS environments, Microsoft Office, and common business applications.
  • Familiarity with networking basics (TCP/IP, DNS, DHCP) and remote support tools.
  • Excellent problem-solving, communication, and customer service skills.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Desktop Support Technician) are a plus.
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: #208-Rowland Tulsa