Newark, NJ · On-site +1
This is a fully remote role providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary ...
Newark, NJ · On-site +1
This is a fully remote role providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary ...
New York, NY · Remote
$29/hr
Experience with remote server and application support tools & techniques is required (Remote Desktop, WebEx, GoTo Meeting, etc?.) * Demonstrated level of comfort with technology; word processing ...
New York, NY · Remote
$29/hr
Experience with remote server and application support tools & techniques is required (Remote Desktop, WebEx, GoTo Meeting, etc?.) * Demonstrated level of comfort with technology; word processing ...
Brooklyn, NY · On-site +1
$58K - $94K/yr
Knowledge of remote support tools and desktop management platforms. Additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ...
Brooklyn, NY · On-site +1
$58K - $94K/yr
Knowledge of remote support tools and desktop management platforms. Additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ...
This position offers the flexibility to be fully remote while working within reasonable commuting ... Analysts provide technical support to case teams, assist with the preparation and management of ...
This position offers the flexibility to be fully remote while working within reasonable commuting ... Analysts provide technical support to case teams, assist with the preparation and management of ...
New York, NY · Remote
$90K - $110K/yr
End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting * Strong verbal and written communication skills * Support of a primarily Microsoft ...
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New York, NY · Remote
$90K - $110K/yr
End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting * Strong verbal and written communication skills * Support of a primarily Microsoft ...
Manhattan, NY · On-site +1
$97K/yr
JOB SUMMARY This role provides critical sales account support for HM Insurance Groups' Stop Loss ... or Remote Teaches / trains others regularly Occasionally Travel regularly from the office to ...
Manhattan, NY · On-site +1
$97K/yr
JOB SUMMARY This role provides critical sales account support for HM Insurance Groups' Stop Loss ... or Remote Teaches / trains others regularly Occasionally Travel regularly from the office to ...
New York, NY · Remote
$60K - $75K/yr
End User and Desktop Support * Hands-on experience supporting Microsoft Windows desktops and laptops. * Experience with Microsoft 365 applications including Outlook, Word, Excel, and Teams.
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New York, NY · Remote
$60K - $75K/yr
End User and Desktop Support * Hands-on experience supporting Microsoft Windows desktops and laptops. * Experience with Microsoft 365 applications including Outlook, Word, Excel, and Teams.
Jersey City, NJ · On-site +1
... and remote operational IT support within a fast-paced technology environment. This role is ... Required Qualifications * 5+ years of experience in onsite IT support, desktop support, or ...
Jersey City, NJ · On-site +1
... and remote operational IT support within a fast-paced technology environment. This role is ... Required Qualifications * 5+ years of experience in onsite IT support, desktop support, or ...
New York, NY · Remote
$75K - $95K/yr
Qualifications * 3 to 7 years of professional IT experience in roles such as Desktop Support, Systems Engineering, or Systems Administration. * Experience in an MSP or multi-tenant environment ...
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New York, NY · Remote
$75K - $95K/yr
Qualifications * 3 to 7 years of professional IT experience in roles such as Desktop Support, Systems Engineering, or Systems Administration. * Experience in an MSP or multi-tenant environment ...
New York, NY · On-site +1
$80 - $120/hr
... remote day per week. Job Responsibilities: * Develop, configure, and support custom GIS ... Design, test, and maintain ESRI GIS environments (ArcGIS Enterprise, Portal, Server, Desktop ...
New York, NY · On-site +1
$80 - $120/hr
... remote day per week. Job Responsibilities: * Develop, configure, and support custom GIS ... Design, test, and maintain ESRI GIS environments (ArcGIS Enterprise, Portal, Server, Desktop ...
... support tools & techniques is required (Remote Desktop, WebEx, GoTo Meeting, etca.) o Client hardware capture device (scanners, tablets, input and other capture devices) experience is preferred ...
... support tools & techniques is required (Remote Desktop, WebEx, GoTo Meeting, etca.) o Client hardware capture device (scanners, tablets, input and other capture devices) experience is preferred ...
Manhattan, NY · On-site +1
... supported by the organization. • Perform remote fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. • ...
Manhattan, NY · On-site +1
... supported by the organization. • Perform remote fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. • ...
Board Certified Behavior Analyst (BCBA) - Remote (Georgia) We are seeking a Board Certified ... Collaborate with caregivers and interdisciplinary teams to support treatment goals * Maintain ...
Board Certified Behavior Analyst (BCBA) - Remote (Georgia) We are seeking a Board Certified ... Collaborate with caregivers and interdisciplinary teams to support treatment goals * Maintain ...
New York, NY · Remote
$30 - $38/hr
Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems ...
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New York, NY · Remote
$30 - $38/hr
Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems ...
Manhattan, NY · Remote
$110K - $130K/yr
... with PAM and Remote Desktop Solutions. * Knowledge of IGA solutions and deployments (SailPoint ... Support Incident Response globally, contributing to security incident exercises and ensuring a ...
Manhattan, NY · Remote
$110K - $130K/yr
... with PAM and Remote Desktop Solutions. * Knowledge of IGA solutions and deployments (SailPoint ... Support Incident Response globally, contributing to security incident exercises and ensuring a ...
Brooklyn, NY · On-site +1
$93/hr
Board Certified Behavior Analyst (BCBA) - Remote (Georgia) We are seeking a Board Certified ... Collaborate with caregivers and interdisciplinary teams to support treatment goals * Maintain ...
Brooklyn, NY · On-site +1
$93/hr
Board Certified Behavior Analyst (BCBA) - Remote (Georgia) We are seeking a Board Certified ... Collaborate with caregivers and interdisciplinary teams to support treatment goals * Maintain ...
Manhattan, NY · On-site +1
$57.75 - $79/hr
Built to support the complex demands of live broadcast production, this platform spans compute provisioning, dynamic software defined networking, hybrid DNS models, remote Virtual Desktop ...
Manhattan, NY · On-site +1
$57.75 - $79/hr
Built to support the complex demands of live broadcast production, this platform spans compute provisioning, dynamic software defined networking, hybrid DNS models, remote Virtual Desktop ...
Manhattan, NY · On-site +1
$57.75 - $79/hr
Built to support the complex demands of live broadcast production, this platform spans compute provisioning, dynamic software defined networking, hybrid DNS models, remote Virtual Desktop ...
Manhattan, NY · On-site +1
$57.75 - $79/hr
Built to support the complex demands of live broadcast production, this platform spans compute provisioning, dynamic software defined networking, hybrid DNS models, remote Virtual Desktop ...
Brooklyn, NY · On-site +1
$93/hr
Board Certified Behavior Analyst (BCBA) - Remote (Georgia) We are seeking a Board Certified ... Collaborate with caregivers and interdisciplinary teams to support treatment goals * Maintain ...
Brooklyn, NY · On-site +1
$93/hr
Board Certified Behavior Analyst (BCBA) - Remote (Georgia) We are seeking a Board Certified ... Collaborate with caregivers and interdisciplinary teams to support treatment goals * Maintain ...
New York, NY · On-site +1
$57.75 - $79/hr
Built to support the complex demands of live broadcast production, this platform spans compute provisioning, dynamic software defined networking, hybrid DNS models, remote Virtual Desktop ...
Quick apply
New York, NY · On-site +1
$57.75 - $79/hr
Built to support the complex demands of live broadcast production, this platform spans compute provisioning, dynamic software defined networking, hybrid DNS models, remote Virtual Desktop ...
$11 - $13.66
0% of jobs
$13.66 - $16.33
1% of jobs
$16.33 - $19
4% of jobs
$19 - $21.66
13% of jobs
$22.75 is the 25th percentile. Wages below this are outliers.
$21.66 - $24.33
17% of jobs
The median wage is $26.40 / hr.
$24.33 - $26.99
19% of jobs
$26.99 - $29.66
19% of jobs
$29.99 is the 75th percentile. Wages above this are outliers.
$29.66 - $32.33
13% of jobs
$32.33 - $34.99
7% of jobs
$34.99 - $37.66
4% of jobs
$37.66 - $40.33
2% of jobs
$10
$27
$40
A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.
As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.
To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.
Newark, NJ • On-site, Remote
Full-time
Re-posted 26 days ago
