Raleigh, NC · Remote
$35 - $45/hr
Epic EHR Helpdesk Analyst * Location: Raleigh, NC (Fully remote, 1st shift (7AM-3:30PM EST ... Provide basic remote desktop support for computers, printers, mobile devices, and peripherals ...
Raleigh, NC · Remote
$35 - $45/hr
Epic EHR Helpdesk Analyst * Location: Raleigh, NC (Fully remote, 1st shift (7AM-3:30PM EST ... Provide basic remote desktop support for computers, printers, mobile devices, and peripherals ...
Raleigh, NC · Remote
$45 - $50/hr
Provide basic remote desktop support for computers, printers, mobile devices, and peripherals ... Collaborate with clinical informatics, application analysts, and technical teams to ensure ...
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Raleigh, NC · Remote
$45 - $50/hr
Provide basic remote desktop support for computers, printers, mobile devices, and peripherals ... Collaborate with clinical informatics, application analysts, and technical teams to ensure ...
Raleigh, NC · On-site +1
The Support Analyst will be accountable for driving the resolution of product issues from start to ... This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do:
Raleigh, NC · On-site +1
The Support Analyst will be accountable for driving the resolution of product issues from start to ... This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do:
Raleigh, NC · On-site +1
The Support Analyst will be accountable for driving the resolution of product issues from start to ... This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do:
Raleigh, NC · On-site +1
The Support Analyst will be accountable for driving the resolution of product issues from start to ... This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do:
Raleigh, NC · On-site +1
The Support Analyst will be accountable for driving the resolution of product issues from start to ... This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do:
Quick apply
Raleigh, NC · On-site +1
The Support Analyst will be accountable for driving the resolution of product issues from start to ... This position will be located at our office in Raleigh, NC, Austin, TX, or remote. What You'll Do:
Raleigh, NC · On-site +1
This role may be based in its Raleigh, NC office or remote. Key Responsibilities Resolve Real ... Accurately document all customer issues, resolution steps, and gather feedback in support tracking ...
Raleigh, NC · On-site +1
This role may be based in its Raleigh, NC office or remote. Key Responsibilities Resolve Real ... Accurately document all customer issues, resolution steps, and gather feedback in support tracking ...
Raleigh, NC · On-site +1
This role may be based in its Raleigh, NC office or remote. Key Responsibilities Resolve Real ... Accurately document all customer issues, resolution steps, and gather feedback in support tracking ...
Raleigh, NC · On-site +1
This role may be based in its Raleigh, NC office or remote. Key Responsibilities Resolve Real ... Accurately document all customer issues, resolution steps, and gather feedback in support tracking ...
Raleigh, NC · On-site +1
This position can be located in our Raleigh, NC office or as a remote employee. East Coast and ... What will I do as a Customer Solutions Analyst at SoftPro? * In this position, you will resolve ...
Raleigh, NC · On-site +1
This position can be located in our Raleigh, NC office or as a remote employee. East Coast and ... What will I do as a Customer Solutions Analyst at SoftPro? * In this position, you will resolve ...
Durham, NC · On-site +1
$20.75 - $28.50/hr
... remote desktop software, Microsoft Active Directory Users and Computer, and Microsoft Entra ... analytical and organizational skills along with written and oral communication skills, excellent ...
Durham, NC · On-site +1
$20.75 - $28.50/hr
... remote desktop software, Microsoft Active Directory Users and Computer, and Microsoft Entra ... analytical and organizational skills along with written and oral communication skills, excellent ...
SoftPro, a leading provider of real estate closing software, seeks a customer support specialist in Raleigh or remote settings. You will resolve application issues and assist with CDF/file balancing ...
SoftPro, a leading provider of real estate closing software, seeks a customer support specialist in Raleigh or remote settings. You will resolve application issues and assist with CDF/file balancing ...
SoftPro, a leading provider of real estate closing software, seeks a customer support specialist in Raleigh or remote settings. You will resolve application issues and assist with CDF/file balancing ...
SoftPro, a leading provider of real estate closing software, seeks a customer support specialist in Raleigh or remote settings. You will resolve application issues and assist with CDF/file balancing ...
Raleigh, NC · Remote
$66.50/hr
As the Product Expert, you will analyze both business and technical aspects of product changes ... Supporting the Product team in evaluating technology solutions and collaborating with vendors to ...
Raleigh, NC · Remote
$66.50/hr
As the Product Expert, you will analyze both business and technical aspects of product changes ... Supporting the Product team in evaluating technology solutions and collaborating with vendors to ...
Raleigh, NC · Remote
$68K - $93K/yr
Experience supporting Microsoft technologies such as Windows Server, Active Directory, Remote Desktop, and server administration. * Experience installing, maintaining, and troubleshooting IT infrastr ...
Raleigh, NC · Remote
$68K - $93K/yr
Experience supporting Microsoft technologies such as Windows Server, Active Directory, Remote Desktop, and server administration. * Experience installing, maintaining, and troubleshooting IT infrastr ...
Raleigh, NC · Remote
$64K - $88K/yr
As a Technical Support Specialist within Care Communications, you will provide remote technical ... Working knowledge of Microsoft Active Directory, Windows Server environments, and Remote Desktop ...
New
Raleigh, NC · Remote
$64K - $88K/yr
As a Technical Support Specialist within Care Communications, you will provide remote technical ... Working knowledge of Microsoft Active Directory, Windows Server environments, and Remote Desktop ...
New
... supporting the successful delivery of endpoint, mobile, and virtual desktop technologies and ... The position is remote; however, occasional travel to FCB Hub Locations may be required.
... supporting the successful delivery of endpoint, mobile, and virtual desktop technologies and ... The position is remote; however, occasional travel to FCB Hub Locations may be required.
... supporting the successful delivery of endpoint, mobile, and virtual desktop technologies and ... The position is remote; however, occasional travel to FCB Hub Locations may be required.
... supporting the successful delivery of endpoint, mobile, and virtual desktop technologies and ... The position is remote; however, occasional travel to FCB Hub Locations may be required.
... Remote/Onsite with at least 1 day per week onsite in the Durham, NC office location. Responsibilities: - The Virtual Desktop Infrastructure Operator will perform Level 3 Support for the Citrix and ...
... Remote/Onsite with at least 1 day per week onsite in the Durham, NC office location. Responsibilities: - The Virtual Desktop Infrastructure Operator will perform Level 3 Support for the Citrix and ...
... remote technical support for Thermo Fisher Scientific's Ion Chromatography (IC), Sample Preparation (SP), Liquid Chromatography (LC/HPLC), and Discrete Industrial Analyzer (DIA) product portfolio. As ...
... remote technical support for Thermo Fisher Scientific's Ion Chromatography (IC), Sample Preparation (SP), Liquid Chromatography (LC/HPLC), and Discrete Industrial Analyzer (DIA) product portfolio. As ...
Morrisville, NC · On-site +1
$47.90 - $68.86/hr
Analyze platform performance and usage data to support capacity planning and root cause analysis ... Remote Work Schedule: Day Job Location of Job: US:NC:Morrisville Exempt From Overtime: Exempt: Yes ...
Morrisville, NC · On-site +1
$47.90 - $68.86/hr
Analyze platform performance and usage data to support capacity planning and root cause analysis ... Remote Work Schedule: Day Job Location of Job: US:NC:Morrisville Exempt From Overtime: Exempt: Yes ...
Raleigh, NC · Remote
$42.50 - $50/wk
Kennedy ABA is looking for an experienced Remote Board Certified Behavior Analyst (BCBA) to join ... Supervise RBTs and provide ongoing training and support. * Conduct assessments and adjust treatment ...
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Raleigh, NC · Remote
$42.50 - $50/wk
Kennedy ABA is looking for an experienced Remote Board Certified Behavior Analyst (BCBA) to join ... Supervise RBTs and provide ongoing training and support. * Conduct assessments and adjust treatment ...
$10.02 - $12.45
0% of jobs
$12.45 - $14.88
1% of jobs
$14.88 - $17.31
4% of jobs
$17.31 - $19.74
13% of jobs
$20.73 is the 25th percentile. Wages below this are outliers.
$19.74 - $22.17
17% of jobs
The median wage is $24.06 / hr.
$22.17 - $24.60
19% of jobs
$24.60 - $27.03
19% of jobs
$27.33 is the 75th percentile. Wages above this are outliers.
$27.03 - $29.46
13% of jobs
$29.46 - $31.89
7% of jobs
$31.89 - $34.32
4% of jobs
$34.32 - $36.74
2% of jobs
$10
$24
$36
A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.
As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.
To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.
The top searched job categories for Remote Desktop Support Analyst jobs in Cary, NC are:
Cities near Cary, NC with the most Remote Desktop Support Analyst job openings:
$35 - $45/hr
Contractor
Re-posted 29 days ago
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Key Responsibilities
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11 - 50 Employees
Topeka, KS, US
2010
