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Remote Desktop Engineer Jobs in Massachusetts (NOW HIRING)

Emvia, Inc.

Automation Validation Lead

Andover, MA · On-site +1

Finalize the Automation Validation Plan Work with a team of Engineers and System Integration (SI ... Windows operating systems Windows Terminal Services/Remote Desktop VMWare Dell VRTX familiarity is ...

Resource Innovations

Energy Engineer

Needham, MA · On-site +1

Responsibilities may include remote data analysis, desktop engineering review, savings calculations, measure validation, economic analysis, incentive review, field investigation, and documentation of ...

Atlas Technica

Systems Engineer

Boston, MA · On-site +1

Systems Engineer - Hybrid Reports to: Client Technology Manager Location: Boston, MA Type ... End-User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...

United Airlines

Senior Cloud Engineer

Burlington, MA · On-site +1

$70K - $144K/yr

Location Remote based role with preference in Hub Office City. About The Job You're Considering ... Azure Virtual Desktop (AVD) * Plan, deploy, and manage scalable AVD environments in Azure ...

Steady Vision

Web Developer

Boston, MA · On-site +1

... desktop, tablet and mobile) as well as providing CMS customization and support. As a web developer ... Scheduling flexibility and remote working opportunities. * Company sponsored learning opportunities ...

Steady Vision

Web Developer

Boston, MA · Remote

... desktop, tablet and mobile) as well as providing CMS customization and support. As a web developer ... Scheduling flexibility and remote working opportunities. * Company sponsored learning opportunities ...

Generate

$133K - $175K/yr

Previous development of user-facing tools or desktop software. * CAD industry experience (Autodesk ... Generate is remote work first, but we are also willing to discuss relocation to Boston ...

Wood Plc

GIS Analyst

Boston, MA · Remote

... engineering, and environmental applications #LI-Remote Skills / Qualifications Required: * 2 - 5 ... Proficiency using ESRI ArcGIS software (Pro, Desktop, and/or Online) * Proficiency using Microsoft ...

Thrive

Systems Engineer

Foxboro, MA · On-site +1

$45K - $65K/yr

Remote (EST preferred) About Us Thrive is a rapidly growing technology solutions provider focusing ... Our corporate culture, engineering talent, customer-centric approach, and focus upon "next ...

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All JobsDesktop Engineer JobsRemote Desktop Engineer JobsRemote Desktop Engineer Jobs in Massachusetts

Remote Desktop Engineer information

What engineer makes $500,000 a year?

A Remote Desktop Engineer typically does not earn $500,000 annually; such high salaries are more common in executive or specialized roles within the tech industry. Top-tier software engineers, cloud architects, or senior cybersecurity experts may reach this level with extensive experience, advanced skills, and in high-demand environments. Compensation varies widely based on location, company size, and individual expertise.

What is a remote desktop engineer?

A remote desktop engineer is a IT professional who specializes in configuring, maintaining, and troubleshooting remote desktop environments and virtual private networks (VPNs). They ensure secure and efficient remote access to computer systems and networks, often using tools like Remote Desktop Protocol (RDP) or virtual desktop infrastructure (VDI).

How can I make $100,000 a year working from home?

A Remote Desktop Engineer can reach a $100,000 annual salary by gaining advanced certifications, developing strong troubleshooting and network skills, and working for companies that offer remote positions with competitive pay. Building experience in cloud services, cybersecurity, and remote support tools can also increase earning potential. Many remote roles offer flexible schedules and require ongoing skill development to achieve higher salaries.

What is a Remote Desktop Engineer job?

A Remote Desktop Engineer is an IT professional responsible for managing, troubleshooting, and supporting remote desktop environments. They ensure secure and efficient remote access for users, configure remote desktop services, and resolve connectivity or performance issues. Their role often includes working with virtualization technologies, maintaining security protocols, and assisting users with remote access problems.

What are the key skills and qualifications needed to thrive in the Remote Desktop Engineer position, and why are they important?

To thrive as a Remote Desktop Engineer, you need expertise in remote access technologies, IT troubleshooting, networking fundamentals, and typically a degree in computer science or a related field. Familiarity with tools like Microsoft Remote Desktop Services, VMware, Citrix, and certifications such as CompTIA A+, Microsoft Certified: Windows Server, or similar are highly beneficial. Strong problem-solving skills, clear communication, and a customer-focused attitude distinguish top professionals in this role. These abilities are critical for efficiently resolving technical issues, supporting end-users remotely, and maintaining secure, reliable remote desktop environments.

What are some of the most common challenges faced by Remote Desktop Engineers, and how are they addressed in this role?

Remote Desktop Engineers often face challenges such as troubleshooting user issues without physical access to devices, maintaining security while enabling remote access, and supporting a wide variety of operating systems and environments. To overcome these obstacles, employers typically provide robust remote management tools, clear escalation pathways, and detailed documentation to streamline problem resolution. Collaboration with help desk staff, network administrators, and end-users is essential for identifying root causes and delivering timely solutions. Engineers are also encouraged to stay updated on the latest remote access technologies and security protocols to proactively address potential vulnerabilities. These strategies help ensure reliable service delivery and minimize downtime for remote users.

How to make $1000 a week remotely?

A Remote Desktop Engineer can earn $1000 or more weekly by working on multiple client projects, providing remote support, or offering specialized services such as system setup and troubleshooting. Building a strong skill set, obtaining relevant certifications, and managing a consistent schedule can help increase earning potential in remote tech roles.
What are the most commonly searched types of Desktop Engineer jobs in Massachusetts? The most popular types of Desktop Engineer jobs in Massachusetts are:
What are popular job titles related to Remote Desktop Engineer jobs in Massachusetts? For Remote Desktop Engineer jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Engineer jobs in Massachusetts look for? The top searched job categories for Remote Desktop Engineer jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Desktop Engineer jobs? Cities in Massachusetts with the most Remote Desktop Engineer job openings:
Remote Desktop Engineer jobs near you
Infographic showing various Remote Desktop Engineer job openings in Massachusetts as of July 2026, with employment types broken down into 1% Locum Tenens, 72% Full Time, 13% Part Time, 1% Temporary, and 13% Contract. Highlights an 74% Physical, 3% Hybrid, and 23% Remote job distribution.
Security Systems Engineer - Remote Support

Security Systems Engineer - Remote Support

BCM Controls Corporation

Woburn, MA • On-site, Remote

$45 - $55/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Company: BCM Controls / Comfort Systems USA
Location: Woburn, MA
Job Type: Full-Time
Schedule: Monday-Friday, standard business hours; on-call rotation and occasional after-hours support may be required
Pay: $45.00 - 55.00 per hour
Work Location: Inoffice, with remote technical support responsibilities
Job Summary
BCM Controls is seeking a Security Systems Engineer - Remote Support to provide advanced technical support, troubleshooting, configuration, maintenance, and consultation for electronic security systems.
This role supports both customers and internal teams across access control, video surveillance, intrusion detection, intercom, visitor management, and integrated security platforms. The ideal candidate has strong troubleshooting skills, excellent customer service skills, and hands-on experience supporting multiple security manufacturers and software platforms.
Responsibilities
  • Provide remote technical support to customers and field technicians by phone, email, remote desktop, and VPN
  • Diagnose and resolve hardware, software, network, and system integration issues
  • Troubleshoot access control panels, card readers, door hardware, cameras, video servers, intrusion panels, and related devices
  • Perform root cause analysis and document findings, corrective actions, and resolutions
  • Complete system health checks, upgrades, firmware updates, and preventive maintenance reviews
  • Configure users, permissions, schedules, alerts, reports, and system integrations
  • Serve as a trusted technical resource for customers, field technicians, project managers, and internal teams
  • Create detailed service notes, troubleshooting records, and resolution documentation
  • Support system commissioning, maintenance, upgrades, training, and project support as needed
  • Participate in an on-call support rotation and emergency response activities as required

Systems and Technologies Supported
Experience with one or more of the following is strongly preferred:
  • Access Control: C• CURE 9000, Genetec, LenelS2, S2 NetBox, Brivo, Security Expert, DSX, Avigilon Alta
  • Video Management Systems: Milestone XProtect, Genetec, Avigilon Control Center, Eagle Eye Networks, ExacqVision
  • Intrusion detection systems
  • Intercom systems
  • Visitor management platforms
  • Cloud-based security platforms
  • Windows Server environments
  • TCP/IP networking
  • VPN and remote access tools

Qualifications
  • 3-5 years of experience supporting electronic security systems
  • Strong knowledge of access control, video surveillance, and intrusion systems
  • Understanding of Windows Server environments and TCP/IP networking
  • Ability to troubleshoot hardware, software, network, and integration issues
  • Strong communication, documentation, and customer service skills
  • Ability to manage multiple priorities and work independently
  • Strong attention to detail and follow-through

Preferred Experience
  • Enterprise security platform experience
  • SQL database knowledge
  • VMware or Hyper-V experience
  • Security manufacturer certifications
  • Cloud-hosted security application support experience
  • Experience supporting field technicians or customers in a service environment

Why Join BCM Controls?
BCM Controls is part of Comfort Systems USA, a leading provider of building technology and mechanical services. We offer a collaborative team environment, steady work, and the opportunity to support complex security systems across a wide range of customer sites.
Benefits
Eligible employees may receive a competitive benefits package, including:
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and paid holidays
  • Life and disability insurance
  • Employee Assistance Program
  • Career development and training opportunities

Equal Opportunity Employer
BCM Controls / Comfort Systems USA is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law.
Apply Today
If you are an experienced security systems professional with strong troubleshooting skills and a customer-focused approach, we encourage you to apply.

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