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Remote Desktop Engineer Jobs in Massachusetts (NOW HIRING)

The Hollister Group LLC

Desktop Engineer

Boston, MA · On-site +1

$25 - $60/hr

Desktop Engineer We are The Hollister Group , the Boston area's leading women-owned staffing firm ... Support remote users via VPN, MDM tools, and remote support platforms. * Collaborate with IT teams ...

Emvia, Inc.

Automation Validation Lead

Andover, MA · On-site +1

Finalize the Automation Validation Plan Work with a team of Engineers and System Integration (SI ... Windows operating systems Windows Terminal Services/Remote Desktop VMWare Dell VRTX familiarity is ...

SAIC

Senior Software Engineer

Holyoke, MA · On-site +1

$120K - $160K/yr

None Potential for Remote Work: ORA_ON_SITE Description SAIC is looking for a Software Engineer to ... autonomous services, desktop applications, web applications, scripts, and utility programs.

Info Way Solutions

Sr Infrastructure Engineer.

Boston, MA · On-site +1

$117.90K - $160.20K/yr

Remote Role. Responsibilities: The ideal candidate will have a strong background in systems ... Desktop RPA and AI Builder technologies. • PowerApps integration with Azure API Apps and REST ...

Braver Technology

Senior IT Field Engineer

Taunton, MA · On-site +1

$65K - $85K/yr

We are seeking an experienced L2/3 Field Engineer to join our IT Staff. This is a great opportunity ... remote support to clients in the Boston, MA area with issues ranging from simple desktop ...

Atlas Technica

Systems Engineer

Boston, MA · On-site +1

Systems Engineer - Hybrid Reports to: Client Technology Manager Location: Boston, MA Type ... End-User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device ...

Code Metal

IT Support Engineer

Boston, MA · On-site +1

Provision, configure, and maintain laptops, desktops, peripherals, and core business software ... Preferred Qualifications * Experience supporting hybrid or remote-first organizations.

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How much do remote desktop engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote desktop engineer in Massachusetts is $49.37, according to ZipRecruiter salary data. Most workers in this role earn between $30.43 and $63.27 per hour, depending on experience, location, and employer.

What is a Remote Desktop Engineer job?

A Remote Desktop Engineer is an IT professional responsible for managing, troubleshooting, and supporting remote desktop environments. They ensure secure and efficient remote access for users, configure remote desktop services, and resolve connectivity or performance issues. Their role often includes working with virtualization technologies, maintaining security protocols, and assisting users with remote access problems.

What are the key skills and qualifications needed to thrive in the Remote Desktop Engineer position, and why are they important?

To thrive as a Remote Desktop Engineer, you need expertise in remote access technologies, IT troubleshooting, networking fundamentals, and typically a degree in computer science or a related field. Familiarity with tools like Microsoft Remote Desktop Services, VMware, Citrix, and certifications such as CompTIA A+, Microsoft Certified: Windows Server, or similar are highly beneficial. Strong problem-solving skills, clear communication, and a customer-focused attitude distinguish top professionals in this role. These abilities are critical for efficiently resolving technical issues, supporting end-users remotely, and maintaining secure, reliable remote desktop environments.

What are some of the most common challenges faced by Remote Desktop Engineers, and how are they addressed in this role?

Remote Desktop Engineers often face challenges such as troubleshooting user issues without physical access to devices, maintaining security while enabling remote access, and supporting a wide variety of operating systems and environments. To overcome these obstacles, employers typically provide robust remote management tools, clear escalation pathways, and detailed documentation to streamline problem resolution. Collaboration with help desk staff, network administrators, and end-users is essential for identifying root causes and delivering timely solutions. Engineers are also encouraged to stay updated on the latest remote access technologies and security protocols to proactively address potential vulnerabilities. These strategies help ensure reliable service delivery and minimize downtime for remote users.
More about Remote Desktop Engineer jobs
What are the most commonly searched types of Desktop Engineer jobs in Massachusetts? The most popular types of Desktop Engineer jobs in Massachusetts are:
What are popular job titles related to Remote Desktop Engineer jobs in Massachusetts? For Remote Desktop Engineer jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Engineer jobs in Massachusetts look for? The top searched job categories for Remote Desktop Engineer jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Desktop Engineer jobs? Cities in Massachusetts with the most Remote Desktop Engineer job openings:
Remote Desktop Engineer jobs near you
Infographic showing various Remote Desktop Engineer job openings in Massachusetts as of May 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $102,681 per year, or $49.4 per hour.
Desktop Engineer

Desktop Engineer

The Hollister Group LLC

Boston, MA • On-site, Remote

$25 - $60/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Engineer
We are The Hollister Group, the Boston area's leading women-owned staffing firm. We guide candidates through the job search process and connect top-tier talent with opportunities that align with their skills and career goals. Our Recruiters help refine your resume, sharpen your interview skills, and identify positions that match your experience and ambition.
Our Technology Staffing team is looking to speak with Boston-area candidates who meet the specifications below:
Responsibilities:
  • Provide technical support for both Windows and Mac endpoints, including desktops, laptops, and peripherals.
  • Troubleshoot and resolve end-user issues related to applications, hardware, network connectivity, and user accounts.
  • Manage and support Active Directory for user accounts, groups, permissions, and policy enforcement.
  • Deploy, configure, and maintain software updates and patches using SCCM, Intune, or other modern endpoint management tools.
  • Support remote users via VPN, MDM tools, and remote support platforms.
  • Collaborate with IT teams to implement best practices in security, application optimization, and business processes.
  • Identify and implement process improvements to enhance service delivery and operational efficiency.
  • Document troubleshooting steps, procedures, and standard operating processes for the Help Desk.
  • Participate in daily standups and provide updates on ongoing issues and projects.
Qualifications:
  • Experience supporting both Windows (10/11) and macOS devices in enterprise environments.
  • Strong knowledge of Active Directory, Group Policy, and endpoint management tools.
  • Experience with SCCM, Microsoft Intune, or other modern software deployment and patch management solutions.
  • Proficiency in troubleshooting Office 365 applications and other enterprise software.
  • Familiarity with remote support tools, VPNs, and MDM solutions for Mac and Windows.
  • Excellent problem-solving skills, strong attention to detail, and effective communication abilities.
Logistics:
  • Candidates must be local to Massachusetts and able to commute to an onsite location.
  • This role requires onsite work; remote work is limited or not available.
  • Pay range: $25 - $60 per hour, depending on experience and technical expertise.
  • Encouragement to apply: If your pay expectations fall outside this range but you meet the technical qualifications, we still encourage you to apply.

Our Commitment to Inclusion & Belonging:
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

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