Hastings Insurance is seeking a Property Claims Representative (Desk Adjuster) to join our Claim ... Experienced property adjusters may be considered for remote work within our five-state footprint of ...
Hastings Insurance is seeking a Property Claims Representative (Desk Adjuster) to join our Claim ... Experienced property adjusters may be considered for remote work within our five-state footprint of ...
Field Adjuster - Detroit, MI (Local Only)
Detroit, MI · On-site +1
$64K - $85K/yr
The primary duties of a field adjuster are to inspect the loss and prepare documents detailing the ... Communicate with desk examiners, insureds, attorneys, and other experts to gather information on ...
Field Adjuster - Detroit, MI (Local Only)
Detroit, MI · On-site +1
$64K - $85K/yr
The primary duties of a field adjuster are to inspect the loss and prepare documents detailing the ... Communicate with desk examiners, insureds, attorneys, and other experts to gather information on ...
Commercial Senior Auto Claims Adjuster- Remote
Three Rivers, MI · Remote
$60K - $78K/yr
Job Title Commercial Senior Auto Claims Adjuster- Remote Requisition Number R7890 Commercial Senior Auto Claims Adjuster- Remote (Open) Location Nevada - Home Teleworkers Additional Locations Alabama ...
Commercial Senior Auto Claims Adjuster- Remote
Three Rivers, MI · Remote
$60K - $78K/yr
Job Title Commercial Senior Auto Claims Adjuster- Remote Requisition Number R7890 Commercial Senior Auto Claims Adjuster- Remote (Open) Location Nevada - Home Teleworkers Additional Locations Alabama ...
$59K - $77K/yr
Job Title Commercial Senior Auto Claims Adjuster- Remote Requisition Number R7890 Commercial Senior Auto Claims Adjuster- Remote (Open) Location Nevada - Home Teleworkers Additional Locations Alabama ...
$59K - $77K/yr
Job Title Commercial Senior Auto Claims Adjuster- Remote Requisition Number R7890 Commercial Senior Auto Claims Adjuster- Remote (Open) Location Nevada - Home Teleworkers Additional Locations Alabama ...
Property Claims Adjuster
Troy, MI · On-site +1
Property Claims Adjuster Location ... Remote / Hybrid (dependent upon on proximity of office location) Reports To: Katie Toman Employment ...
New
Property Claims Adjuster
Troy, MI · On-site +1
Property Claims Adjuster Location ... Remote / Hybrid (dependent upon on proximity of office location) Reports To: Katie Toman Employment ...
New
Senior Property Claims Adjuster (Complex, Large Loss) Location ... Remote (MA, GA, MS, UT, AL, FL, IN, IA, LA, MO, NC, OK, PA, TX, WI)/ Hybrid (in Troy, MI ...
Senior Property Claims Adjuster (Complex, Large Loss) Location ... Remote (MA, GA, MS, UT, AL, FL, IN, IA, LA, MO, NC, OK, PA, TX, WI)/ Hybrid (in Troy, MI ...
Senior Workers' Compensation Claims Adjuster (REMOTE)
Farmington Hills, MI · Remote
$64K - $84K/yr
Amerisure is currently recruiting for a Senior Workers' Compensation Claims Adjuster working REMOTE. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office ...
Senior Workers' Compensation Claims Adjuster (REMOTE)
Farmington Hills, MI · Remote
$64K - $84K/yr
Amerisure is currently recruiting for a Senior Workers' Compensation Claims Adjuster working REMOTE. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office ...
Senior Workers' Compensation Claims Adjuster (REMOTE)
Farmington Hills, MI · Remote
$64K - $84K/yr
Amerisure is currently recruiting for a Senior Workers' Compensation Claims Adjuster working REMOTE. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office ...
Senior Workers' Compensation Claims Adjuster (REMOTE)
Farmington Hills, MI · Remote
$64K - $84K/yr
Amerisure is currently recruiting for a Senior Workers' Compensation Claims Adjuster working REMOTE. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office ...
Senior Workers' Compensation Claims Adjuster (Remote)
Farmington Hills, MI · Remote
$64K - $84K/yr
Amerisure is currently recruiting for a Senior Workers' Compensation Claims Adjuster. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations will ...
Senior Workers' Compensation Claims Adjuster (Remote)
Farmington Hills, MI · Remote
$64K - $84K/yr
Amerisure is currently recruiting for a Senior Workers' Compensation Claims Adjuster. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations will ...
Senior Workers' Compensation Claims Adjuster (Remote)
Farmington Hills, MI · Remote
$64K - $84K/yr
Amerisure is currently recruiting for a Senior Workers' Compensation Claims Adjuster. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations will ...
Senior Workers' Compensation Claims Adjuster (Remote)
Farmington Hills, MI · Remote
$64K - $84K/yr
Amerisure is currently recruiting for a Senior Workers' Compensation Claims Adjuster. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations will ...
As a Field Property Adjuster, you will be dedicated to providing exceptional service to our ... desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB ...
As a Field Property Adjuster, you will be dedicated to providing exceptional service to our ... desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB ...
Large Loss Property Adjuster - Field Estimating - Grand Rapids, MI A day in the life of a Large ... desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB ...
Large Loss Property Adjuster - Field Estimating - Grand Rapids, MI A day in the life of a Large ... desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB ...
Claims Adjuster II
Detroit, MI · On-site +1
Summary As a Claims VSC Adjuster II, you will play a key role in our operations by adjudicating multicomponent, moderately complex claims. This position is ideal for someone with a strong background ...
Claims Adjuster II
Detroit, MI · On-site +1
Summary As a Claims VSC Adjuster II, you will play a key role in our operations by adjudicating multicomponent, moderately complex claims. This position is ideal for someone with a strong background ...
Property Field Claims Adjuster (Detroit, MI)
Detroit, MI · On-site +1
$57K - $94K/yr
Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters. * Responds to customer inquiries, makes appropriate ...
Property Field Claims Adjuster (Detroit, MI)
Detroit, MI · On-site +1
$57K - $94K/yr
Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters. * Responds to customer inquiries, makes appropriate ...
Sr. TLE Auto Appraiser
Ann Arbor, MI · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Investigates claim damages including communicating with the insured, internal claims adjusters, and ...
Sr. TLE Auto Appraiser
Ann Arbor, MI · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Investigates claim damages including communicating with the insured, internal claims adjusters, and ...
Sr. TLE Auto Appraiser
Kalamazoo, MI · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Investigates claim damages including communicating with the insured, internal claims adjusters, and ...
Sr. TLE Auto Appraiser
Kalamazoo, MI · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Investigates claim damages including communicating with the insured, internal claims adjusters, and ...
Sr. TLE Auto Appraiser
Grand Rapids, MI · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Investigates claim damages including communicating with the insured, internal claims adjusters, and ...
Sr. TLE Auto Appraiser
Grand Rapids, MI · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Investigates claim damages including communicating with the insured, internal claims adjusters, and ...
Sr. TLE Auto Appraiser
Saginaw, MI · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Investigates claim damages including communicating with the insured, internal claims adjusters, and ...
Sr. TLE Auto Appraiser
Saginaw, MI · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Investigates claim damages including communicating with the insured, internal claims adjusters, and ...
Sr. TLE Auto Appraiser
Jackson, MI · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Investigates claim damages including communicating with the insured, internal claims adjusters, and ...
Sr. TLE Auto Appraiser
Jackson, MI · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Investigates claim damages including communicating with the insured, internal claims adjusters, and ...
Sr. TLE Auto Appraiser
Detroit, MI · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Investigates claim damages including communicating with the insured, internal claims adjusters, and ...
Sr. TLE Auto Appraiser
Detroit, MI · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Investigates claim damages including communicating with the insured, internal claims adjusters, and ...
Remote Desk Adjuster information
See Michigan salary details
$27.5K - $32.7K
9% of jobs
$32.7K - $38K
5% of jobs
$38K - $43.3K
3% of jobs
$45.5K is the 25th percentile. Wages below this are outliers.
$43.3K - $48.5K
19% of jobs
The median wage is $53.8K / yr.
$48.5K - $53.8K
14% of jobs
$53.8K - $59.1K
5% of jobs
$59.1K - $64.3K
4% of jobs
$67.2K is the 75th percentile. Wages above this are outliers.
$64.3K - $69.6K
29% of jobs
$69.6K - $74.9K
3% of jobs
$74.9K - $80.1K
4% of jobs
$80.1K - $85.4K
4% of jobs
$27.5K
$56.6K
$85.4K
How much do remote desk adjuster jobs pay per year?
What does a remote desk adjuster do?
As a Remote Desk Adjuster, your day typically involves reviewing insurance claims, investigating supporting documentation, and communicating with policyholders and third parties via phone, email, or video calls. You'll often assess property damage or liability claims remotely, utilize specialized software to document findings, and collaborate with field adjusters or other departments when necessary. The role is largely independent but often features regular virtual team meetings for updates and case reviews. Balancing a steady caseload while providing prompt, professional service is central to succeeding in this position.
What is a remote desk adjuster?
A Remote Desk Adjuster is an insurance professional who evaluates and processes claims from a remote location, rather than in the field. They review policy details, assess damages through photos and reports, and determine appropriate settlements based on the policyholder’s coverage. Using phone calls, emails, and video conferencing, they communicate with claimants, contractors, and other stakeholders to ensure accurate claim resolutions. This role requires strong analytical, communication, and negotiation skills, along with proficiency in claims management software.
What skills and qualifications are needed to be a remote desk adjuster?
To thrive as a Remote Desk Adjuster, you need strong analytical skills, attention to detail, and a solid understanding of insurance policies, typically paired with previous claims adjusting experience or relevant certifications. Proficiency with claims management software, digital communication platforms, and familiarity with industry standards like Xactimate or Symbility is often required. Excellent communication, empathy, and time management skills help you interact effectively with policyholders and team members while handling multiple claims. These abilities are vital for delivering accurate assessments, ensuring timely resolutions, and maintaining customer satisfaction in a fast-paced remote environment.

Property Claims Representative (Desk Adjuster)
Hastings, MI • On-site, Remote
Full-time
Retirement, PTO
Re-posted 27 days ago
Job description
Hastings Insurance is seeking a Property Claims Representative (Desk Adjuster) to join our Claim team. This role is responsible for investigating, evaluating, and resolving property claims from initial report through final settlement, all within a desk-based environment. You will play a key role in delivering a smooth and supportive claim experience, balancing customer service with sound decision-making and attention to detail.
Location & Work Eligibility Requirements:
- This position is posted at our base claim representative level, with flexibility to consider more experienced property adjusters for alignment at a higher level based on background and expertise.
- Candidates newer to property claims should be located within a reasonable distance of our Hastings, Michigan headquarters to support in-person training and onboarding.
- Experienced property adjusters may be considered for remote work within our five-state footprint of Michigan, Ohio, Indiana, Illinois, or Wisconsin.
- Regardless of location, this role follows a standard Monday through Friday schedule during our core business hours of 8:00 a.m. to 4:30 p.m.
What You'll Do:
- Manage a personal caseload of property claims from initial assignment through resolution.
- Investigate losses by reviewing claim details, gathering documentation, and assessing coverage.
- Evaluate damages and determine appropriate settlement outcomes within authority.
- Communicate clearly and consistently with policyholders, agents, and vendors throughout the claim process.
- Review estimates, invoices, and supporting documentation to ensure accuracy and completeness.
- Coordinate with contractors, adjusters, and other service providers as needed.
- Identify and pursue salvage and subrogation opportunities when applicable.
- Establish and maintain appropriate reserves throughout the life of each claim.
- Document all claim activity thoroughly and accurately within the claim system.
- Identify potential fraud indicators and refer as appropriate.
- Collaborate with internal partners across underwriting, loss control, and other departments.
- Participate in ongoing learning and development to build claim knowledge and expertise.
What You'll Bring:
- Bachelor's degree preferred or equivalent combination of education and experience.
- Prior experience in property claims adjusting preferred for more experienced candidates.
- Strong customer service and communication skills.
- Ability to make sound decisions and apply critical thinking in claim situations.
- Comfort managing multiple tasks and priorities in a structured environment.
- Basic computer skills, including Microsoft Office.
- Strong organizational skills and attention to detail.
- Ability to work both independently and as part of a team.
About Hastings Insurance:
For more than 135 years, Hastings Insurance has helped individuals, families, and businesses protect what matters most. As a trusted partner to independent agents and policyholders, we've earned a reputation for financial strength, exceptional service, and long-term stability, including an A (Excellent) financial strength rating from A.M. Best.
While we're proud of our history, we're equally focused on the future. We're investing in technology, strengthening partnerships with independent agents, and continuously evolving our products and services to meet the changing needs of our customers.
Just as importantly, we're investing in our people. Employees enjoy a collaborative, down-to-earth culture where initiative is valued, growth is encouraged, and good work is recognized. We offer competitive pay and benefits, including a 401(k) with company matching contributions, generous paid time off, tuition and professional development assistance, and company performance-based incentive compensation opportunities.
Our Organizational Commitment:
At Hastings Insurance, we believe our people are our greatest strength. We foster a workplace where employees are treated with respect, supported in their growth, and empowered to contribute. We know that diverse perspectives lead to stronger collaboration, better decisions, and better outcomes for our customers and communities.
We are proud to be an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any legally protected characteristic.
If you require a reasonable accommodation during the application or interview process, please contact our Talent Acquisition team at 800-442-8277.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About Hastings Mutual Insurance
Sourced by ZipRecruiter
Industry
Insurance services
Company size
201 - 500 Employees
Headquarters location
Hastings, MI, US
Year founded
1885