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Remote Dental Customer Service Jobs in Riverside, NJ

HMG Careers

Remote Sales and Service Advisor

Marlton, NJ · Remote

$69K/yr

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Aldan, PA · Remote

$69K/yr

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Bryn Mawr, PA · Remote

$69K/yr

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Rockledge, PA · Remote

$69K/yr

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsDental Customer Service JobsRemote Dental Customer Service JobsRemote Dental Customer Service Jobs in Riverside, NJ

Remote Dental Customer Service information

See Riverside, NJ salary details

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How much do remote dental customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote dental customer service in Riverside, NJ is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote dental customer service representative?

To thrive as a Remote Dental Customer Service Representative, you need a solid understanding of dental terminology, insurance processes, and prior experience in customer support, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) systems, dental practice management software, and call center platforms is typically required. Outstanding communication, active listening, and problem-solving abilities help you address patient concerns and build rapport remotely. These skills ensure efficient resolution of inquiries, patient satisfaction, and seamless coordination between patients and dental offices.

Are there any remote dental customer service jobs in the dental field?

Remote dental customer service jobs are available and typically involve assisting patients with appointment scheduling, insurance questions, and general inquiries via phone or online chat. These roles often require good communication skills, familiarity with dental software, and the ability to work independently in a virtual environment.

What are the most common challenges faced in a remote dental customer service position, and how can I prepare for them?

One of the main challenges in a remote dental customer service role is effectively communicating complex dental information and insurance details to patients over the phone or via email, without face-to-face interaction. You may also need to quickly resolve patient concerns, coordinate with dental offices, and manage sensitive information while maintaining a friendly and professional demeanor. To prepare, it helps to familiarize yourself with dental terminology, practice clear and empathetic communication, and develop strong time-management skills, as you may be handling multiple tasks and inquiries simultaneously.

What is a remote dental customer service representative?

A Remote Dental Customer Service representative is a professional who assists dental patients and clients through phone, email, or online chat from a location outside of a traditional dental office. Their responsibilities often include answering questions about dental services, scheduling appointments, handling billing inquiries, and providing information about dental insurance. They play a crucial role in ensuring a positive patient experience by serving as the first point of contact for dental practices. Remote representatives use specialized software and communication tools to perform their duties efficiently. This position allows for flexible work environments while maintaining high standards of customer care.

What is the difference between Remote Dental Customer Service vs Remote Dental Receptionist?

AspectRemote Dental Customer ServiceRemote Dental Receptionist
CredentialsBasic customer service skills, possibly dental office knowledgeSimilar, may include familiarity with dental software
Work EnvironmentRemote, from homeRemote, from home
Employer & Industry UsageDental practices, dental insurance companiesDental offices, clinics, dental management companies
Common Search & ComparisonCustomer support, patient inquiriesScheduling, patient check-in, appointment management

Remote Dental Customer Service and Remote Dental Receptionist roles both involve working remotely within the dental industry. While customer service focuses on patient inquiries and support, receptionists handle scheduling and administrative tasks. Both positions require similar credentials and are used by dental practices and related companies, but their primary responsibilities differ slightly.

What job categories do people searching Remote Dental Customer Service jobs in Riverside, NJ look for? The top searched job categories for Remote Dental Customer Service jobs in Riverside, NJ are:
What cities near Riverside, NJ are hiring for Remote Dental Customer Service jobs? Cities near Riverside, NJ with the most Remote Dental Customer Service job openings:
Remote Dental Customer Service jobs near you

Customer Service Representative - Work at Home/Remote - Part Time Evenings - PA Area

CareXM

Philadelphia, PA • On-site, Remote

$13/hr

Full-time, Part-time

Life, Retirement, PTO

Posted 15 days ago

Job description

Job Title: Customer Service Representative - Work at Home/Remote - Part Time Evenings
Pay: $13/hour
Training Schedule: Afternoon training Monday to Friday between 11:00 a.m. to 7:30 p.m. (EST) for three weeks
Work Schedule: Part-time - Weekday Evenings (approx. start 3 p.m. EST) & Weekend Afternoons (approx. start 11 a.m. EST)
Summary:
CareXM is hiring Part-Time Patient Support Representatives to provide dedicated after-hours assistance to patients navigating their care. In this role, you will serve as a compassionate guide, taking inbound calls, answering foundational questions, and ensuring families receive clear next steps. We pride ourselves on cultivating a workplace where continuous feedback and employee growth are prioritized. Selected candidates will be invited to complete a brief skills assessment.
Responsibilities:
  • Answer incoming calls from patients and their families
  • Provide support and information about healthcare services
  • Triage calls and route them to the appropriate department
  • Resolve customer issues in a timely and efficient manner
  • Follow up with customers to ensure their satisfaction

Qualifications:
  • Must be 18 years or older
  • High school diploma or GED
  • 6+ months of customer service experience
  • Basic computer skills
  • Strong verbal and written communication skills
  • Ability to work independently and as part of a team
  • Ability to handle stressful situations
  • Willingness to learn and grow
  • Must be able to pass a background check for pre-employment screening

Personal Computer Requirements: You will use your Personal Computer to work. As each system configuration is unique, our requirement specialist and IT team will confirm that your configuration meets the necessary standards.
  • Internet connection (Satellite broadband and mobile hotspots are NOT permitted)
  • Webcam
  • Windows: 11 or MAC OS: 15 (Sequoia) or newer
  • CPU: 2.5 GHz
  • RAM: 6GB

Work Environment Requirements: You will use your Personal Space to work. This includes a separate room from the rest of your living area, providing a quiet, professional work environment free from distractions while maintaining confidentiality.
Part-Time Benefits:
  • Paid training
  • Paid time off
  • Bonus program
  • 401(k) plan
  • Life insurance
  • Employee assistance program

The salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. CareXM considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills as well as market and business considerations when extending an offer.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Military friendly, and Veterans are encouraged to apply!
Pay Range: $13 per hour

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