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Remote Debt Collector Jobs in San Ramon, CA (NOW HIRING)

Collector I

Livermore, CA · On-site +1

$28.28 - $30.03/hr

OE Federal is seeking to hire a Collector I! Your Purpose You will be responsible for making and receiving phone calls related to consumer and mortgage loan delinquencies and assisting members to ...

Remote- Customer Experience Service

Oakland, CA · Remote

$18.25 - $25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Collections Specialist (Remote)

Palo Alto, CA · On-site +1

$21.75 - $29.50/hr

This is a remote work environment with occasional in-office visits based on critical business needs, team collaboration, month-end close, or year-end activities. What You Will Do * Client Onboarding ...

Collections Specialist (Remote)

San Francisco, CA · On-site +1

$21.75 - $29.50/hr

This is a remote work environment with occasional in-office visits based on critical business needs, team collaboration, month-end close, or year-end activities. What You Will Do * Client Onboarding ...

Be Seen First

TTEC Mandarin-English Bilingual Healthcare Customer Service Representative - Remote in California Compensation starting : $22.65. Qualifications: * At least 6 months of customer service experience

New

... 100% Remote/Virtual. You must be located in AL, AZ, CA, GA, NY, OR, TX or WA states Compensation : $25.00 to $28.00 per hour. The offered base compensation may vary depending on factors including ...

... 100% Remote/Virtual. You must be located in AL, AZ, CA, GA, NY, OR, TX or WA states Compensation : $25.00 to $28.00 per hour. The offered base compensation may vary depending on factors including ...

Remote Debt Collector information

See San Ramon, CA salary details

$9

$20

$29

How much do remote debt collector jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for remote debt collector in San Ramon, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $22.31 per hour, depending on experience, location, and employer.

What is a Remote Debt Collector job?

A Remote Debt Collector is responsible for contacting individuals or businesses to recover overdue payments, typically via phone, email, or other digital communication methods. They negotiate payment plans, provide information on outstanding debts, and maintain records of interactions. Working remotely, they must be self-motivated, have strong communication skills, and follow legal guidelines related to debt collection. Many roles require prior customer service or collections experience, along with proficiency in relevant software tools.

What are the key skills and qualifications needed to thrive in the Remote Debt Collector position, and why are they important?

To thrive as a Remote Debt Collector, you need strong communication, negotiation, and organizational skills, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, payment processing tools, and call center technology is typically required. Persistence, professionalism, and the ability to stay calm under pressure are valuable soft skills in this role. These competencies are essential to efficiently recover outstanding debts while maintaining positive client relationships and complying with industry regulations.

What are some common challenges faced when working as a Remote Debt Collector?

Remote Debt Collectors often encounter challenges such as reaching reluctant debtors, handling difficult conversations, and meeting collection targets independently. Since the position is remote, staying self-motivated and managing time effectively are key to balancing workload and maintaining productivity. Many companies provide thorough training and ongoing support, but the ability to adapt communication styles and use digital systems efficiently helps overcome daily obstacles. Successfully managing these challenges can also open up opportunities for career advancement within collections or broader customer service roles.

What are popular job titles related to Remote Debt Collector jobs in San Ramon, CA? For Remote Debt Collector jobs in San Ramon, CA, the most frequently searched job titles are:
What cities near San Ramon, CA are hiring for Remote Debt Collector jobs? Cities near San Ramon, CA with the most Remote Debt Collector job openings:
Infographic showing various Remote Debt Collector job openings in San Ramon, CA as of June 2026, with employment types broken down into 51% Full Time, 48% Part Time, and 1% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $42,743 per year, or $20.5 per hour.
Collector I

Collector I

OE Federal Credit Union

Livermore, CA • On-site, Remote

$28.28 - $30.03/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Overview

Join the Best "UNION" Credit Union Around! 

 In 1964, OE Federal Credit Union opened its doors to serve union members with a simple goal of providing a better alternative to banks. A credit union is more than a financial institution. We are a community, a family. Our teams are our greatest asset, we are energetic, dynamic, and passionate about assisting our members with financial wellness. Built on the foundation of union pride, OE Federal is a 1.4 billion company and the country's largest labor-based credit union serving more than 115,000 members nationwide!

Our People Make the Difference!  Are you looking to take on a dynamic and challenging role?  OE Federal is seeking to hire a Collector I!

Your Purpose

You will be responsible for making and receiving phone calls related to consumer and mortgage loan delinquencies and assisting members to resolve the reasons causing the delinquencies.

What You'll Do

To succeed in this position, you must be able to satisfactorily perform common, uncommon and complex occurrences of each of the following under general supervision from your manager:

  • Initiate and receive a large volume of member phone calls dealing with consumer and mortgage loan delinquencies on a daily basis.
  • Analyze the customer's situation and collateral risk to identify alternative solutions, including repayment plans, loan modifications, short sales, forbearance plans and deed-in-lieu agreements.
  • Consult with members to identify, negotiate and pursue the appropriate loss mitigation option that best maximizes member satisfaction and reduces the credit union's loss risk.
  • Prepare and file bankruptcy-related documentation and claims with courts and attorneys.
  • Assign repossession requests and process associated paperwork.
  • Collaborate seamlessly with colleagues across departments and branches to deliver optimal and efficient service to our members. Uphold a standard of professionalism actively fostering positive relationships internally and externally.
  • Develop and maintain a comprehensive understanding of the credit union's products and services, ensuring compliance with applicable Federal and State laws, Credit Union banking regulations, and OE Federal Credit Union's policies and procedures and current promotions.
  • Perform other related duties as assigned.

Ideal Candidate Will Possess

  • High School Diploma/GED AND minimum 1 year of work experience in a similar role required.
  • Excellent interpersonal, verbal and written communication skills required.
  • Excellent attention to detail, time management, and problem-solving skills required.
  • Proficiency with Microsoft Word, Excel and Outlook required.

Salary Range: $28.28 - $30.03/hour

OE Federal Credit Union offers competitive compensation.  The offered salary considers experience, education, training, internal peer equity, job location and other business considerations when extending an offer.  The salary outlined is based on working in Livermore, California. The salary range will adjust to the applicant's work location. In addition to competitive salaries:

We Offer Superior Benefits

  • We emphasize a work/life balance
  • Premium pay for bilingual skills (English/Spanish)
  • Medical, dental and vision benefits that cover the employee, spouse and dependents
  • Retiree medical benefits
  • A defined benefit Pension Plan with employer contributions of $3.50/hour
  • Life Insurance/AD&D
  • 11 Paid Holidays per year
  • 17 days of Paid Time Off (PTO) to start
  • A 401(k) plan
  • Employee loan discounts
  • Casual dress code

Find Your Team, Find Your Fit!

If you think this job is the right fit for you, fill out our online application. Our application is pretty simple - upload your resume and answer a few job-related questions. Once you have completed the application, your information will be sent to our Human Resources team instantly.

OE Federal Credit Union partners with TQC to support our recruiting and hiring needs. TQC is a talent and acquisition firm acting as an extension of our HR team. When applying for a role with OE Federal, you may be contacted by TQC.

Employment Type: FULL_TIME