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Remote Debt Collector Jobs in Norwich, CT (NOW HIRING)

EASTERN ACCOUNT SYSTEMS

Collector

Portland, CT · Remote

$14/hr

**This will be a fully remote position** Please note, while we are able to work fully remote, this ... the industry leaders in debt collection. Eastern has over thirty years of proven success ...

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Remote Debt Collector information

See Norwich, CT salary details

$8

$18

$26

How much do remote debt collector jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote debt collector in Norwich, CT is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.00 per hour, depending on experience, location, and employer.

What is a remote debt collector?

A Remote Debt Collector is responsible for contacting individuals or businesses to recover overdue payments, typically via phone, email, or other digital communication methods. They negotiate payment plans, provide information on outstanding debts, and maintain records of interactions. Working remotely, they must be self-motivated, have strong communication skills, and follow legal guidelines related to debt collection. Many roles require prior customer service or collections experience, along with proficiency in relevant software tools.

What are the key skills and qualifications needed to thrive as a remote debt collector?

To thrive as a Remote Debt Collector, you need strong communication, negotiation, and organizational skills, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, payment processing tools, and call center technology is typically required. Persistence, professionalism, and the ability to stay calm under pressure are valuable soft skills in this role. These competencies are essential to efficiently recover outstanding debts while maintaining positive client relationships and complying with industry regulations.

What are some common challenges faced when working as a remote debt collector?

Remote Debt Collectors often encounter challenges such as reaching reluctant debtors, handling difficult conversations, and meeting collection targets independently. Since the position is remote, staying self-motivated and managing time effectively are key to balancing workload and maintaining productivity. Many companies provide thorough training and ongoing support, but the ability to adapt communication styles and use digital systems efficiently helps overcome daily obstacles. Successfully managing these challenges can also open up opportunities for career advancement within collections or broader customer service roles.

What are popular job titles related to Remote Debt Collector jobs in Norwich, CT?

For Remote Debt Collector jobs in Norwich, CT, the most frequently searched job titles are:

What job categories do people searching Remote Debt Collector jobs in Norwich, CT look for?

The top searched job categories for Remote Debt Collector jobs in Norwich, CT are:

What cities near Norwich, CT are hiring for Remote Debt Collector jobs?

Cities near Norwich, CT with the most Remote Debt Collector job openings:

Remote Debt Collector jobs near you
Infographic showing various Remote Debt Collector job openings in Norwich, CT as of June 2026, with employment types broken down into 49% Full Time, 50% Part Time, and 1% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $38,309 per year, or $18.4 per hour.

Collector

Portland, CT • Remote

EASTERN ACCOUNT SYSTEMS
See more jobs at EASTERN ACCOUNT SYSTEMSexternal

$14/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago

Job description

**This will be a fully remote position**

Please note, while we are able to work fully remote, this position is only available for those who will be residing/working in Texas.

Eastern Account System is a collection agency headquartered in Connecticut whose focus in ethics, compliance, and assertive representation of our clients’ interests makes us one of the industry leaders in debt collection. Eastern has over thirty years of proven success representing original creditors and provides a range of services in the areas of consumer collections.

Eastern Account System is seeking a candidate to take full advantage of the commissions and bonus offered in addition to hourly rate - starting payrate is $14 per hour. To that end we seek out driven candidates whose diverse skills, backgrounds, and experiences enable the Eastern team to collaboratively excel in performance.

We encourage and provide lifelong learning and training opportunities for our team members, with the goal of building a strong foundation and successful future with us. We strive to promote from within, offering excellent career advancement opportunities for high achievers.

As Eastern continues to grow, we are seeking reliable, motivated individuals, preferably with experience in a fast-paced customer service oriented, call center, or collections environment to join our dynamic team in our office. Even if you don't have the experience, but feel you would thrive at Eastern, and possess a willingness to learn, we would love to hear from you.

This exciting opportunity also allows for eligible applicants to begin a remote working arrangement from day one. Training will be fully remote, via video meetings. Applicants must complete all training, demonstrate acceptable performance and behavior, have the ability to work in a private location with stable internet service and comply with all telecommuting guidelines as well as firm policies.

Overview of responsibilities:

  • Establish contact with consumers to discuss delinquencies and identify the appropriate repayment programs/options available to them
  • Record accurate and detailed notes
  • Meet or exceed daily, weekly and monthly performance goals
  • Comply with policies and procedures of Eastern Account System.
  • Comply with FDCPA and state consumer protection laws.

We are looking for someone that has the following qualifications/qualities:

  • Self-motivated
  • Well organized
  • Results driven
  • Basic computer skills
  • Phone experience
  • Strong negotiation talent
  • Strong listening and communication abilities
  • Able to sit for the majority of the work day
  • Ability to work in a fast paced, changing environment

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position.

This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, life insurance, compensated time off including paid holidays, and 401K with match.

This an hourly rate position plus the potential for commissions and bonus – commissions and bonuses are not capped.

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