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Remote Debt Collector Jobs in Gurnee, IL (NOW HIRING)

Staples, Inc.

Customer Service Representative

Kansasville, WI · On-site +1

$15.50 - $21/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. Youre what binds us together. At ...

Staples, Inc.

Customer Service Representative

Waukegan, IL · On-site +1

$15.25 - $20.75/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. Youre what binds us together. At ...

Staples, Inc.

Customer Service Representative

Grayslake, IL · On-site +1

$15.50 - $21.25/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ...

Staples, Inc.

Customer Service Representative

Zion, IL · On-site +1

$15.50 - $21/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ...

Staples, Inc.

Customer Service Representative

Waukegan, IL · On-site +1

$15.25 - $20.75/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. Youre what binds us together. At ...

Staples, Inc.

Customer Service Representative

Schaumburg, IL · On-site +1

$15.50 - $21.25/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. Youre what binds us together. At ...

Staples, Inc.

Customer Service Representative

Lake Bluff, IL · On-site +1

$16 - $21.50/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ...

Staples, Inc.

Customer Service Representative

Gurnee, IL · On-site +1

$15.25 - $21/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. Youre what binds us together. At ...

Staples, Inc.

Customer Service Representative

Kansasville, WI · On-site +1

$15.50 - $21/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ...

Staples, Inc.

Customer Service Representative

Grayslake, IL · On-site +1

$15.50 - $21.25/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. Youre what binds us together. At ...

Staples, Inc.

Customer Service Representative

Waukegan, IL · On-site +1

$15.25 - $20.75/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. Youre what binds us together. At ...

Staples, Inc.

Customer Service Representative

Lake Forest, IL · On-site +1

$15.75 - $21.50/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ...

Staples, Inc.

Customer Service Representative

Schaumburg, IL · On-site +1

$15.75 - $21.25/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ...

Staples, Inc.

Customer Service Representative

Wadsworth, IL · On-site +1

$15.25 - $20.75/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ...

Staples, Inc.

Customer Service Representative

Palatine, IL · On-site +1

$16 - $21.50/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. Youre what binds us together. At ...

Staples, Inc.

Customer Service Representative

North Chicago, IL · On-site +1

$15.50 - $21/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ...

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All JobsDebt Collector JobsRemote Debt Collector JobsRemote Debt Collector Jobs in Gurnee, IL

Remote Debt Collector information

See Gurnee, IL salary details

$7

$17

$25

How much do remote debt collector jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote debt collector in Gurnee, IL is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.13 per hour, depending on experience, location, and employer.

What is a remote debt collector?

A Remote Debt Collector is responsible for contacting individuals or businesses to recover overdue payments, typically via phone, email, or other digital communication methods. They negotiate payment plans, provide information on outstanding debts, and maintain records of interactions. Working remotely, they must be self-motivated, have strong communication skills, and follow legal guidelines related to debt collection. Many roles require prior customer service or collections experience, along with proficiency in relevant software tools.

What are the key skills and qualifications needed to thrive as a remote debt collector?

To thrive as a Remote Debt Collector, you need strong communication, negotiation, and organizational skills, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, payment processing tools, and call center technology is typically required. Persistence, professionalism, and the ability to stay calm under pressure are valuable soft skills in this role. These competencies are essential to efficiently recover outstanding debts while maintaining positive client relationships and complying with industry regulations.

What are some common challenges faced when working as a remote debt collector?

Remote Debt Collectors often encounter challenges such as reaching reluctant debtors, handling difficult conversations, and meeting collection targets independently. Since the position is remote, staying self-motivated and managing time effectively are key to balancing workload and maintaining productivity. Many companies provide thorough training and ongoing support, but the ability to adapt communication styles and use digital systems efficiently helps overcome daily obstacles. Successfully managing these challenges can also open up opportunities for career advancement within collections or broader customer service roles.

What are popular job titles related to Remote Debt Collector jobs in Gurnee, IL?

For Remote Debt Collector jobs in Gurnee, IL, the most frequently searched job titles are:

What job categories do people searching Remote Debt Collector jobs in Gurnee, IL look for?

The top searched job categories for Remote Debt Collector jobs in Gurnee, IL are:

What cities near Gurnee, IL are hiring for Remote Debt Collector jobs?

Cities near Gurnee, IL with the most Remote Debt Collector job openings:

Remote Debt Collector jobs near you
Infographic showing various Remote Debt Collector job openings in Gurnee, IL as of June 2026, with employment types broken down into 2% As Needed, 64% Full Time, 9% Part Time, and 25% Contract. Highlights an 41% Physical, 4% Hybrid, and 55% Remote job distribution, with an average salary of $36,712 per year, or $17.6 per hour.

Customer Service Representative

Staples, Inc.

Kansasville, WI • On-site, Remote

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Staples rating

5.7

Company rating: 5.7 out of 10

Based on 639 frontline employees who took The Breakroom Quiz

458th of 739 rated retailers

Job description

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays.

Staples is business to business. Youre what binds us together.

At Quill, we make it easy for businesses to get the products they need to succeed. We help organizations of all sizes simplify purchasing while delivering an outstanding customer experience.

We're looking for motivated, sales-driven professional who enjoy building relationships, solving customer challenges, and closing business. As a Category Inside Sales Specialist, Print & Promotional, you'll work with existing and prospective customers, uncover opportunities, recommend solutions, and help drive revenue growth. If you're competitive, goal-oriented, and energized by earning incentives for your success, this role offers an exciting opportunity to build your sales career with a trusted industry leader.

Why Join Quill?

  • Competitive base salary plus incentive opportunity
  • Established brand with a strong reputation and loyal customer base
  • Career development and growth opportunities within sales
  • Collaborative team environment with ongoing coaching and support
  • Opportunity to make a direct impact on customer success and company growth

What You'll Do

  • Convert leads and opportunities into profitable sales while delivering exceptional customer service.
  • Partner with Account Managers and Key Account Managers to support high-value customer accounts and strategic projects.
  • Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads.
  • Build relationships with customers to identify needs and recommend tailored solutions.
  • Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.
  • Collaborate with cross-functional partners including sales teams, merchants, and vendors to deliver customer solutions.
  • Increase customer spend and share of wallet through consultative selling and trusted advisor relationships.
  • Consistently achieve or exceed sales, revenue, and margin goals.

What You Bring

  • A competitive spirit and passion for achieving results.
  • Strong communication, negotiation, and relationship-building skills.
  • Confidence engaging customers and influencing purchasing decisions.
  • Ability to thrive in a fast-paced, performance-driven environment.
  • Strong organizational and time management skills.
  • Resilience, persistence, and a positive attitude when facing challenges.
  • Customer-focused mindset with a commitment to delivering value.
  • Desire to learn, grow, and contribute to team success.

Basic Qualifications

  • Minimum 1 year of sales, business development, customer service, or related experience.
  • Strong verbal and written communication skills.
  • Proven ability to influence, present, and engage customers effectively.
  • Self-motivated with a track record of meeting goals.
  • High School Diploma or GED.

Prefered Qualifications

  • Experience selling or supporting print and promotional products and solutions.

What We Offer

  • Competitive base pay plus incentive opportunity
  • 112 hours of PTO
  • 7 paid holidays plus 1 floating holiday
  • 401(k) with company match
  • Medical, dental, vision, and wellness programs
  • Associate-led Business Resource Groups
  • Employee discounts across Staples and retail offerings

  • Professional development and career advancement opportunities

The salary rangerepresentsthe expected compensation for this role at the time of posting. The specificbasepay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.Some roles may also be eligible for overtime pay,in accordance withfederal and state requirements.

At Staples, inclusion is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers expectations through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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      Job Industries
      • Customer Service

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      About Staples

      Sourced by ZipRecruiter

      Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

      Industry

      Retail

      Company size

      10,000+ Employees

      Headquarters location

      Framingham, MA, US

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