Los Angeles, CA · Remote
$17 - $22/hr
Job Description Job Summary The Customer Service Representative (CSR) is responsible for providing timely, professional, and accurate support to customers by resolving inquiries, addressing concerns,
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Los Angeles, CA · Remote
$17 - $22/hr
Job Description Job Summary The Customer Service Representative (CSR) is responsible for providing timely, professional, and accurate support to customers by resolving inquiries, addressing concerns,
Los Angeles, CA · On-site +1
$17.25 - $23.50/hr
Now Hiring: Remote Jobs | Entry Level Leadership | Flexible Hours | Quick Hire | Start ASAP Position: Entry Level Leadership Location: Work from Home Start Date: ASAP Employment Type: Full-Time /
Los Angeles, CA · On-site +1
$17.25 - $23.50/hr
Now Hiring: Remote Jobs | Entry Level Leadership | Flexible Hours | Quick Hire | Start ASAP Position: Entry Level Leadership Location: Work from Home Start Date: ASAP Employment Type: Full-Time /
$8.55 - $10.31
4% of jobs
$10.31 - $12.07
0% of jobs
$12.07 - $13.83
3% of jobs
$13.83 - $15.59
9% of jobs
$16.39 is the 25th percentile. Wages below this are outliers.
$15.59 - $17.35
18% of jobs
The median wage is $18.29 / hr.
$17.35 - $19.11
28% of jobs
$20.43 is the 75th percentile. Wages above this are outliers.
$19.11 - $20.87
16% of jobs
$20.87 - $22.63
9% of jobs
$22.63 - $24.39
7% of jobs
$24.39 - $26.15
3% of jobs
$26.15 - $27.91
1% of jobs
$8
$19
$27
A Remote Debt Collector is responsible for contacting individuals or businesses to recover overdue payments, typically via phone, email, or other digital communication methods. They negotiate payment plans, provide information on outstanding debts, and maintain records of interactions. Working remotely, they must be self-motivated, have strong communication skills, and follow legal guidelines related to debt collection. Many roles require prior customer service or collections experience, along with proficiency in relevant software tools.
To thrive as a Remote Debt Collector, you need strong communication, negotiation, and organizational skills, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, payment processing tools, and call center technology is typically required. Persistence, professionalism, and the ability to stay calm under pressure are valuable soft skills in this role. These competencies are essential to efficiently recover outstanding debts while maintaining positive client relationships and complying with industry regulations.
Remote Debt Collectors often encounter challenges such as reaching reluctant debtors, handling difficult conversations, and meeting collection targets independently. Since the position is remote, staying self-motivated and managing time effectively are key to balancing workload and maintaining productivity. Many companies provide thorough training and ongoing support, but the ability to adapt communication styles and use digital systems efficiently helps overcome daily obstacles. Successfully managing these challenges can also open up opportunities for career advancement within collections or broader customer service roles.
$17 - $22/hr
Full-time, Part-time
Medical, Retirement, PTO
Posted 6 days ago
Job Description
Job Summary
The Customer Service Representative (CSR) is responsible for providing timely, professional, and accurate support to customers by resolving inquiries, addressing concerns, and ensuring a positive customer experience. This role serves as a key point of contact between the company and its customers and plays an essential role in customer retention and satisfaction.
Key Responsibilities
Respond to customer inquiries via phone, email, chat, or ticketing system in a courteous and professional manner.
Resolve customer issues efficiently while following company policies and procedures.
Accurately document customer interactions, issues, and resolutions in internal systems.
Escalate complex or unresolved issues to appropriate teams or management when necessary.
Maintain a strong understanding of company products, services, and processes.
Meet or exceed service level expectations, including response time and quality standards.
Collaborate with internal teams (Sales, Operations, Product, etc.) to improve customer experience.
Identify recurring issues and provide feedback to leadership for continuous improvement.
Required Qualifications
High school diploma or equivalent (associate's or bachelor's degree preferred)
1+ year of customer service or related experience (call center or support environment preferred)
Strong verbal and written communication skills
Ability to handle customer concerns calmly and professionally
Basic computer proficiency and comfort learning new systems
Strong organizational skills and attention to detail.
Preferred Skills
Experience using CRM or ticketing systems (e.g., Zendesk, Salesforce, Freshdesk)
Ability to multitask and manage time effectively in a fast‑paced environment
Problem‑solving mindset with a customer‑first attitude
Work Environment & Schedule
Full‑time or part‑time position (as applicable)
Fully remote
May require occasional evenings, weekends, or holidays based on operational needs
Compensation & Benefits
Competitive hourly rate or salary, based on experience
Benefits may include health insurance, paid time off, paid holidays, and retirement plan participation (where applicable)
Equal Employment Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Chemical manufacturing
11 - 50 Employees
Los Angeles, CA, US
2008
