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Fairfield, CA · On-site +1
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Patient Services Representative I - Remote - Nationwide
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$18.75 - $23.75/hr
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Remote, Nationwide - Seeking RCM Consultant Everybody Has A Role To Play In Transforming Healthcare ... collection agencies, when appropriate. * Maintain compliance with all payer, regulatory, and ...
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Remote Debt Collection Agency information
What is the difference between Remote Debt Collection Agency vs Remote Credit Analyst?
| Aspect | Remote Debt Collection Agency | Remote Credit Analyst |
|---|---|---|
| Required Credentials | Knowledge of debt laws, collection practices; sometimes certifications like ACA International | Financial analysis certifications (e.g., CFA), degree in finance or economics |
| Work Environment | Call centers, online platforms, client offices | Office or remote, analyzing financial data and credit reports |
| Employer & Industry Usage | Debt collection agencies, financial institutions | Banks, credit bureaus, financial services |
| Search & Comparison Intent | Understanding debt recovery roles, collection processes | Assessing creditworthiness, financial risk analysis |
The main difference is that Remote Debt Collection Agencies focus on recovering unpaid debts through communication and legal processes, while Remote Credit Analysts evaluate credit data to determine financial risk. Both roles require financial knowledge but serve different functions within the credit and collections industry.
What are the most commonly searched types of Debt Collection Agency jobs in California? The most popular types of Debt Collection Agency jobs in California are:
What are popular job titles related to Remote Debt Collection Agency jobs in California? For Remote Debt Collection Agency jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Debt Collection Agency jobs in California look for? The top searched job categories for Remote Debt Collection Agency jobs in California are:
What cities in California are hiring for Remote Debt Collection Agency jobs? Cities in California with the most Remote Debt Collection Agency job openings:
$92/hr
Full-time
Re-posted 3 days ago
Job description
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: Patient Financial Services Leader
Type: Contract
Compensation: $92/hour
Location: Remote
Role Responsibilities
- Lead patient collections and self-pay operations, including early-out collections and bad debt management.
- Evaluate AI-generated patient financial communication drafts and self-pay resolution strategies for accuracy.
- Develop and implement self-pay collection strategies across the revenue cycle.
- Manage patient payment plan enrollment, monitoring, and compliance processes.
- Coordinate with financial counseling, billing, and bad debt recovery teams to optimize self-pay revenue capture.
- Monitor self-pay KPIs, including collection rates and patient satisfaction scores.
- Ensure compliance with FDCPA, HIPAA, state collections laws, and internal policies.
- Oversee relationships with collection agencies and early-out vendors.
- Annotate AI outputs and provide structured feedback to support AI training datasets.
Qualifications
Must-Have
- 5+ years of experience in patient collections, self-pay revenue cycle, or patient financial services.
- At least 2 years in a leadership role.
- Deep knowledge of self-pay collection workflows and FDCPA compliance.
- Experience managing early-out and bad debt collection programs.
- Familiarity with propensity-to-pay tools and patient payment technology platforms.
- Proficiency with EHR systems and patient collections/billing platforms.
- Exceptional written and verbal English communication skills.
- High attention to detail with the ability to evaluate collections strategies.
Preferred
- CRCR, CHAM, or similar revenue cycle certification.
- Experience with digital patient payment platforms.
- Background in hospital, health system, or physician group patient financial services.
- Familiarity with AI tools and comfort evaluating AI-generated content.
- Experience implementing propensity-to-pay analytics.
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
- For any help or support, reach out to: support@mercor.com
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.