Summary
This position is located in the Department of Homeland Security (DHS), Office of the Chief Readiness Support Officer (OCRSO).
The primary purpose of this position is to identify, collect, and analyze data, performing data extracts, conducting analysis, briefing results to stakeholders, and generating reports using visual applications and analytical software tools.
Non-BU: This is a non-bargaining unit position.
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Duties
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As a IT Data Analyst, GS-2210-12, your typical work assignments may include:
- Provide enterprise-wide data analysis and reporting support by developing queries, reports, visualizations, graphical data representations, and decision-support products using tools such as OBIEE Virtual Analyzer, ArcGIS/Portal, Tableau, and other platforms.
- Support data stewardship and data governance activities by assisting with data plans, documenting methods to assess data quality, defining data standards, and helping ensure OCRSO data is reliable, accurate, accessible, secure, timely, and mission-relevant.
- Coordinate functional and system requirements throughout the systems development lifecycle by translating business processes into system and data requirements, documenting use cases and user stories, supporting requirements generation, and assisting development teams with business requirements.
- Provide data analysis, systems support, training, and stakeholder coordination by supporting change management activities, developing user training materials, communicating with technical and non-technical audiences, facilitating meetings, and preparing ad hoc or recurring reports.
- Develop and deliver information briefings and communication products by preparing written and oral reports, briefings, visualizations, and other materials that present data analysis results to OCRSO, MGMT, Component stakeholders, leadership, auditors, Congress, and other audiences.
All DHS-HQ announcements have a 5 business day open period due to the number of applications received. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first.
View common definitions of terms found in this announcement: Common Definitions.
Requirements
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Conditions of employment
- You must be a U.S. citizen to apply for this position.
- Males born after 12/31/1959 must be registered for Selective Service.
- You must successfully pass a background investigation.
- You must submit to a pre-employment drug test.
- You may be required to serve a one-year probationary period.
- Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
- You will be required to complete an OGE 450, Confidential Financial Disclosure Form.
Qualifications
Applicants can meet the minimum qualification through certification, licensure, registration(s), or A substantial record of experience, achievement, and publications that demonstrate eminence in the appropriate profession/technical field or evidence in their resume of the below competencies.
Basic Qualification
Individuals must have IT-related experience demonstrating each of the four competencies listed below.
- Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
- Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
- Information Management: Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
- Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.
- Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
- Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
- Technical Competence: Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
MINIMUM QUALIFICATIONS
Specialized Experience:
You qualify for the GS-12 grade level if you possess one year of specialized experience, equivalent to the GS-11 grade level in the Federal government, performing duties such as:
- Promoting data-driven decision making, and providing analysis for total asset visibility for the policy and program offices across organizations;
- Identifying, collecting and analyzing data, briefing results to stakeholders; and
- Supporting the development of standard operating procedures, reports, and other program and project documentation.
Substitution of education in lieu of specialized experience may not be used for this grade level.
All qualifications and eligibility requirements must be met by the closing date of the announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Education
There is no substitution of education for experience for this position.
Additional information
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement.
Pursuant to Executive Order 12564 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration of Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for SECRET CLEARANCE as a condition of placement in this NONCRITICAL SENSITIVE position. This review may include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.