CX Engineer
Utica, NY · On-site +1
Collect and analyze customer functions' performance and delivery data, taking action regarding ... Analyzing the order entry process and recommend automation solutions * Measure and help to improve ...
CX Engineer
Utica, NY · On-site +1
Collect and analyze customer functions' performance and delivery data, taking action regarding ... Analyzing the order entry process and recommend automation solutions * Measure and help to improve ...
Remote Data Entry Inventory information
See Utica, NY salary details
$11.30 - $12.90
1% of jobs
$12.90 - $14.51
5% of jobs
$14.51 - $16.12
13% of jobs
$16.65 is the 25th percentile. Wages below this are outliers.
$16.12 - $17.73
19% of jobs
The median wage is $18.80 / hr.
$17.73 - $19.33
19% of jobs
$19.33 - $20.94
15% of jobs
$21.66 is the 75th percentile. Wages above this are outliers.
$20.94 - $22.55
9% of jobs
$22.55 - $24.16
8% of jobs
$24.16 - $25.76
6% of jobs
$25.76 - $27.37
3% of jobs
$27.37 - $28.98
2% of jobs
$11
$19
$28
How much do remote data entry inventory jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for remote data entry inventory in Utica, NY is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.36 per hour, depending on experience, location, and employer.
What is a remote data entry inventory job?
Remote data entry inventory jobs involve tracking, recording, and managing inventory information using digital systems, all while working from a remote location. Professionals in this role input inventory data, update records, and ensure the accuracy of stock levels for businesses. The job typically requires attention to detail, basic computer skills, and familiarity with inventory management software. Remote data entry inventory workers help companies maintain organized and up-to-date records, which is essential for efficient supply chain operations.
How does a remote data entry inventory specialist typically collaborate with warehouse or inventory teams to ensure data accuracy?
As a Remote Data Entry Inventory specialist, you will regularly communicate with on-site warehouse or inventory teams through email, instant messaging, or scheduled virtual meetings. You may need to clarify discrepancies, request verification of stock counts, or confirm shipment details to ensure the accuracy of inventory records. Building effective digital collaboration skills is important, as clear and timely communication helps prevent errors and keeps inventory data up to date. You'll often use shared databases or inventory management software, so being comfortable with these tools is essential for seamless teamwork.
What are the key skills and qualifications needed to thrive as a remote data entry inventory specialist, and why are they important?
To thrive as a Remote Data Entry Inventory specialist, you need strong attention to detail, accuracy, and proficiency in data entry, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, spreadsheets (such as Microsoft Excel or Google Sheets), and basic database software is typically required. Excellent time management, self-motivation, and effective communication are crucial soft skills for remote collaboration and meeting deadlines. These skills and qualities ensure reliable inventory records, minimize errors, and support efficient operations in a remote work environment.
What is the difference between Remote Data Entry Inventory vs Remote Data Entry Clerk?
| Aspect | Remote Data Entry Inventory | Remote Data Entry Clerk |
|---|---|---|
| Primary Focus | Managing and updating inventory data | Entering various types of data into systems |
| Required Skills | Inventory management, attention to detail | Typing speed, accuracy, data entry skills |
| Work Environment | Primarily inventory databases, spreadsheets | Various data systems, CRM, spreadsheets |
| Common Certifications | None typically required, inventory knowledge helpful | None typically required |
Remote Data Entry Inventory roles focus on managing inventory data, while Remote Data Entry Clerk positions involve general data entry tasks across different systems. Both roles require accuracy and attention to detail but differ in their specific focus and skill sets.
What are popular job titles related to Remote Data Entry Inventory jobs in Utica, NY?
For Remote Data Entry Inventory jobs in Utica, NY, the most frequently searched job titles are:
What job categories do people searching Remote Data Entry Inventory jobs in Utica, NY look for?
The top searched job categories for Remote Data Entry Inventory jobs in Utica, NY are:
What cities near Utica, NY are hiring for Remote Data Entry Inventory jobs?
Cities near Utica, NY with the most Remote Data Entry Inventory job openings:
Full-time
Re-posted 13 days ago
Job description
Position Summary:
The Customer Experience Engineer will partner with the leaders of the technology and contact center business units to deliver customer-facing value. This candidate will leverage interpersonal and cross-functional skills, product expertise and various technologies to ensure back-end technologies and processes validate and optimize our internal and external customers' front-end needs and overall experience.
The ideal candidate has a history of success in collaborating with internal stakeholders, using data-driven insights to influence decisions and developing permanent process-driven solutions. This person will be focused on measuring and managing the department to service metrics and supporting inquiries from both external and internal customers.
This is a hybrid role that will report to the Technology Business Unit Lead and will require both onsite and remote work. The CX Engineer acts as a key interface that is focused on maintaining a service culture and delivering customer operational excellence.
Job Requirements and Responsibilities:
• Provide backup support for other 3rd party tools utilized within the organization.
Project initiation and execution:
• Manages and monitors relationships with and between key stakeholders; clarifies mutual needs and commitments through the consultation and consideration of impacts. Seeks to push through existing paradigms to create innovative solutions.
• Service Transition - ensures operational readiness by reviewing and approving documented handover procedures, instructions and other collateral for all projects to ensure day-one operational excellence for new/modified services
Skills and Competencies:
Education and Experience:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.
The Customer Experience Engineer will partner with the leaders of the technology and contact center business units to deliver customer-facing value. This candidate will leverage interpersonal and cross-functional skills, product expertise and various technologies to ensure back-end technologies and processes validate and optimize our internal and external customers' front-end needs and overall experience.
The ideal candidate has a history of success in collaborating with internal stakeholders, using data-driven insights to influence decisions and developing permanent process-driven solutions. This person will be focused on measuring and managing the department to service metrics and supporting inquiries from both external and internal customers.
This is a hybrid role that will report to the Technology Business Unit Lead and will require both onsite and remote work. The CX Engineer acts as a key interface that is focused on maintaining a service culture and delivering customer operational excellence.
Job Requirements and Responsibilities:
- Provides relevant performance scorecard reporting KPIs / Performance Metrics aligned to Business Unit needs.
- Assist with and advocate for the design and rollout of new support channels and service offerings
- Create support workflows and make suggestions to improve efficiency and effectiveness
- Evaluate 3rd party solutions, drive implementations and support process optimization
- Collect and analyze customer functions' performance and delivery data, taking action regarding responses, and reporting to the organization.
• Provide backup support for other 3rd party tools utilized within the organization.
- Analyzing the order entry process and recommend automation solutions
- Measure and help to improve overall customer experience levels
- Keep up with industry best practices, trends, and standards
Project initiation and execution:
• Manages and monitors relationships with and between key stakeholders; clarifies mutual needs and commitments through the consultation and consideration of impacts. Seeks to push through existing paradigms to create innovative solutions.
• Service Transition - ensures operational readiness by reviewing and approving documented handover procedures, instructions and other collateral for all projects to ensure day-one operational excellence for new/modified services
- Perform other duties as assigned
Skills and Competencies:
- Excellent organizational skills and attention to detail.
- Ability to work independently with little supervision.
- Strong interpersonal, analytical, and problem-solving skills.
- Ability to clearly communicate operation and/or staffing concerns to management with clear solution-driven recommendations.
- In-depth understanding in Call Center operations including technologies and data management.
- Demonstrated Project Management experience.
- Ability to manage program budgets, create meaningful projections, and presents them to strategic decision makers.
- Strong verbal and written communication skills.
- Excellent time management skills with a proven ability to meet deadlines.
Education and Experience:
- BA/BS degree in Business Administration, MIS or relevant field preferred but not required
- 10+ years of total experience
- 5+ years of experience with CRM administration/support and contact center software operations solutions
- 3+ years of project management work including but not limited to discovery, gathering business requirements, interfacing with IT and other functions, planning, implementing and supporting new solutions
- Preferred experience with the NICE or Five9 contact center product suite, but not required
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rising Phoenix Holdings Corporation is an Equal Employment Opportunity Employer.