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At Lightwell Insurance Advisors, we believe great people can learn the insurance business. If you bring strong customer service skills, attention to detail, a willingness to learn, and a heart for helping others, we'll provide the training, support, and development opportunities to help you build a rewarding career.

No insurance license is required to start. We simply ask that you be willing to obtain your insurance license within 12–18 months of employment.

Location: Remote (Preference given to candidates residing in Nebraska, Colorado, Kansas, Montana, Wyoming, North Dakota, or South Dakota)

Position Type: Full-Time

Schedule: Monday-Friday | Standard Business Hours

Do you enjoy helping people, staying organized, solving problems, and being part of a team that makes a difference? At Lightwell Insurance Advisors, we're looking for a Client Support Specialist who thrives behind the scenes, enjoys creating exceptional client experiences, and wants to build a long-term career with a growing organization.

If you're detail-oriented, dependable, and enjoy helping others, this could be the perfect opportunity for you.

Lightwell Insurance Advisors is an independent insurance agency serving churches, ministries, schools, nonprofit organizations, and businesses throughout the Midwest and beyond.

Our mission is simple: Protecting What Matters So Others Can Focus on Their Purpose

We believe insurance should be about relationships, trust, and providing peace of mind. Our team partners closely with clients to deliver exceptional service while living out our core values of integrity, excellence, stewardship, and care.

At Lightwell, you're more than an employee. You're part of a team that supports one another, celebrates successes, and genuinely enjoys working together.

As a Client Support Specialist, you'll play a critical role in supporting our Client Advisors and helping ensure our clients receive outstanding service.

Your responsibilities may include:

• Assisting with client requests and service needs
• Preparing policy documents, certificates, and insurance forms
• Supporting policy renewals and account management activities
• Processing endorsements, policy changes, and updates
• Maintaining accurate client records and documentation
• Coordinating communications between clients, carriers, and team members
• Assisting with data entry and agency management systems
• Helping ensure deadlines and service commitments are met
• Providing administrative support for client service initiatives
• Learning insurance concepts and industry knowledge to support future growth

Every day brings something different, and you'll have opportunities to continually learn and develop new skills.

At Lightwell, we don't just fill positions. We invest in people. We are committed to helping our team members grow professionally, expand their insurance knowledge, and build long-term careers.

Client Support - Client Support II - Senior Client Support - Client Support Manager

As you gain experience, develop your skills, and obtain your insurance license, you'll have opportunities to increase your responsibilities, strengthen your expertise, and advance within the organization.

• United States Citizen
• High school diploma or equivalent
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Ability to prioritize tasks and manage multiple responsibilities
• Strong customer service mindset
• Proficiency with Microsoft Office and common business technology
• Ability to work independently while collaborating with a remote team
• Willingness to obtain an insurance license within 12–18 months of employment

• Previous administrative, customer service, client support, or office experience
• Experience working in insurance, financial services, nonprofit organizations, education, or professional services
• Reside in Nebraska, Colorado, Kansas, Montana, Wyoming, North Dakota, or South Dakota

At Lightwell, we believe great people deserve great opportunities.

You'll enjoy:

• A supportive and collaborative team environment
• Opportunities for professional growth and advancement
• Insurance licensing support and industry training
• Meaningful work serving ministries, churches, schools, nonprofits, and businesses
• Flexible remote work environment
• A company culture built on trust, integrity, teamwork, and servant leadership
• The opportunity to make a real impact on the clients and communities we serve

If you're excited about helping people, learning new skills, and becoming part of a growing organization that values relationships, service, and personal growth, we'd love to hear from you.

Join Lightwell Insurance Advisors and start building a career that matters.