Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...
Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...
We design, manufacture, market, install and service high performance products and solutions that ... REMOTE
We design, manufacture, market, install and service high performance products and solutions that ... REMOTE
We design, manufacture, market, install and service high performance products and solutions that ... REMOTE
We design, manufacture, market, install and service high performance products and solutions that ... REMOTE
$42.75 - $58.75/hr
Translate business requirements into functional design specifications. * With guidance, identifies ... Partner with data experts in center of excellence to validate feasibility of proposals. * With ...
$42.75 - $58.75/hr
Translate business requirements into functional design specifications. * With guidance, identifies ... Partner with data experts in center of excellence to validate feasibility of proposals. * With ...
CAD Implementer (REMOTE-US)
Madison, AL · On-site +1
CAD Implementer (REMOTE-US) Job Location (Short): Madison, Alabama-USA Workplace Type: Remote Req ... Lead simple data modeling and data conversion definition activities * Performs complex ...
CAD Implementer (REMOTE-US)
Madison, AL · On-site +1
CAD Implementer (REMOTE-US) Job Location (Short): Madison, Alabama-USA Workplace Type: Remote Req ... Lead simple data modeling and data conversion definition activities * Performs complex ...
Job Title Senior Data Science Consultant, Insurance - Remote Requisition Number R7828 Senior Data ... Lead the design, development, and validation of simulation models (discrete-event, agent-based ...
Job Title Senior Data Science Consultant, Insurance - Remote Requisition Number R7828 Senior Data ... Lead the design, development, and validation of simulation models (discrete-event, agent-based ...
CAD Implementer, Remote- US
Madison, AL · On-site +1
CAD Implementer, Remote- US Job Location (Short): Madison, Alabama-USA Workplace Type: Remote Req ... Turning complex operational data into actionable intelligence, Octave connects expertise, real ...
CAD Implementer, Remote- US
Madison, AL · On-site +1
CAD Implementer, Remote- US Job Location (Short): Madison, Alabama-USA Workplace Type: Remote Req ... Turning complex operational data into actionable intelligence, Octave connects expertise, real ...
VDC Engineer
Bridgeport, AL · On-site +1
... Firms - Design-Build Contractor (Top 5). * 2025 ENR Top 100 Green Contractors - Green Contractor (Top 3). * 2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3). Benefits
VDC Engineer
Bridgeport, AL · On-site +1
... Firms - Design-Build Contractor (Top 5). * 2025 ENR Top 100 Green Contractors - Green Contractor (Top 3). * 2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3). Benefits
Data Quality Engineer
Birmingham, AL · Remote
$107K - $128K/yr
... Remote-OH, Remote-PA, Remote-RI, Remote-VA Details Kemper is one of the nation's leading ... Design and Develop Data Testing Solutions Build, maintain, and optimize automated data testing ...
Data Quality Engineer
Birmingham, AL · Remote
$107K - $128K/yr
... Remote-OH, Remote-PA, Remote-RI, Remote-VA Details Kemper is one of the nation's leading ... Design and Develop Data Testing Solutions Build, maintain, and optimize automated data testing ...
Senior Healthcare Data Analyst - Remote
Centre, AL · Remote
$81K - $102K/yr
This position is fully remote. Overview The Healthcare Data Analyst Senior provides data analysis ... Supports design of programmatic analyses and reporting capabilities in addition to business ...
Senior Healthcare Data Analyst - Remote
Centre, AL · Remote
$81K - $102K/yr
This position is fully remote. Overview The Healthcare Data Analyst Senior provides data analysis ... Supports design of programmatic analyses and reporting capabilities in addition to business ...
Vice President of Sales
Birmingham, AL · Remote
Develop and lead a high-performance remote field-based sales team and strong accountability culture ... center. * Design and implement a sales training program that builds technical product fluency ...
Vice President of Sales
Birmingham, AL · Remote
Develop and lead a high-performance remote field-based sales team and strong accountability culture ... center. * Design and implement a sales training program that builds technical product fluency ...
Vice President of Sales
Birmingham, AL · Remote
Develop and lead a high-performance remote field-based sales team and strong accountability culture ... center. * Design and implement a sales training program that builds technical product fluency ...
Quick apply
Vice President of Sales
Birmingham, AL · Remote
Develop and lead a high-performance remote field-based sales team and strong accountability culture ... center. * Design and implement a sales training program that builds technical product fluency ...
Vice President of Sales
Birmingham, AL · Remote
Develop and lead a high-performance remote field-based sales team and strong accountability culture ... center. * Design and implement a sales training program that builds technical product fluency ...
Vice President of Sales
Birmingham, AL · Remote
Develop and lead a high-performance remote field-based sales team and strong accountability culture ... center. * Design and implement a sales training program that builds technical product fluency ...
Develops and analyzes data related to complex actuarial functions * Evaluates analytical work done by others and makes decisions and recommendations that take into account internal and external ...
Develops and analyzes data related to complex actuarial functions * Evaluates analytical work done by others and makes decisions and recommendations that take into account internal and external ...
Vice President of Sales
Birmingham, AL · Remote
Develop and lead a high-performance remote field-based sales team and strong accountability culture ... center. * Design and implement a sales training program that builds technical product fluency ...
Vice President of Sales
Birmingham, AL · Remote
Develop and lead a high-performance remote field-based sales team and strong accountability culture ... center. * Design and implement a sales training program that builds technical product fluency ...
Design Engineers - Structures
Birmingham, AL · On-site +1
... remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is ... Communicate engineering data to customers both internal and external * Assisting sales with pricing ...
Design Engineers - Structures
Birmingham, AL · On-site +1
... remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is ... Communicate engineering data to customers both internal and external * Assisting sales with pricing ...
$130K - $150K/yr
You have knowledge of governance frameworks, control design, risk management principles, and ... remote (if non-local) or hybrid work arrangement where you'll spend 2 days per week on-site in ...
$130K - $150K/yr
You have knowledge of governance frameworks, control design, risk management principles, and ... remote (if non-local) or hybrid work arrangement where you'll spend 2 days per week on-site in ...
$130K - $150K/yr
You have knowledge of governance frameworks, control design, risk management principles, and ... remote (if non-local) or hybrid work arrangement where you'll spend 2 days per week on-site in ...
$130K - $150K/yr
You have knowledge of governance frameworks, control design, risk management principles, and ... remote (if non-local) or hybrid work arrangement where you'll spend 2 days per week on-site in ...
Spanish Bilingual Healthcare Call Center Representative Location: Remote (Virtual Environment ... Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.
Spanish Bilingual Healthcare Call Center Representative Location: Remote (Virtual Environment ... Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.
United States (Remote) Interested applicants must reside in one of the following approved states ... You'll lead the design of architecture standards and domain-aligned data structures that power ...
United States (Remote) Interested applicants must reside in one of the following approved states ... You'll lead the design of architecture standards and domain-aligned data structures that power ...
Remote Data Center Design information
How does a remote data center design professional typically collaborate with cross-functional teams during a project?
What is remote data center design?
What are the key skills and qualifications needed to thrive in remote data center design, and why are they important?
What is the difference between Remote Data Center Design vs Data Center Technician?
| Aspect | Remote Data Center Design | Data Center Technician |
|---|---|---|
| Primary Focus | Planning and designing data center infrastructure remotely | Maintaining and troubleshooting data center hardware onsite or remotely |
| Required Skills | Network architecture, system design, project management | Hardware installation, troubleshooting, equipment maintenance |
| Work Environment | Office or remote, involving collaboration with engineers and clients | Data center facilities, often onsite, with some remote support |
| Certifications | CCNP, Cisco Data Center certifications, PMP | CompTIA Server+, Cisco CCNA, Data Center certifications |
Remote Data Center Design involves planning and designing data center infrastructure remotely, focusing on architecture and project management. Data Center Technicians handle hardware setup, maintenance, and troubleshooting, often onsite. While both roles require technical certifications, their daily tasks and work environments differ significantly.
Full-time
Posted 17 days ago
Job description
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.
The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.
- Maintains the support process and ensures that requests for support are handled according to the procedures.
- Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
- Identifies and resolves problems following agreed procedures.
- Carries out agreed maintenance tasks.
- Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
- Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
- Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
- Prioritises and diagnoses incidents according to agreed procedures.
- Investigates causes of incidents and seeks resolution.
- Escalates unresolved incidents and follows up until incident is resolved.
- Provides service recovery, following resolution of incidents.
- Documents and closes resolved incidents according to agreed procedures.
- Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
- Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
- Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
- Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
- Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
- Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
- Identifies problems and errors prior to or when they occur.
- Logs all such incidents in a timely manner with the required level of detail with all the necessary.
- Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.
- Ability to communicate and work across different cultures and social groups.
- Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
- Ability to work hard and put in longer hours when it is necessary.
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
- Ability to adapt to changing circumstances.
- Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
- Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc.
- Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.
- Bachelor's degree or equivalent in Information Technology or Computing or related field.
- Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.
- Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
- Entry level experience in technical support to clients.
- Entry level experience in diagnosis and troubleshooting.
- Entry level experience providing remote support in Data Center technologies.
- Entry level experience in relevant technology.
Workplace type:
On-site WorkingEqual Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today