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Remote Switch Data Center Jobs in Alabama (NOW HIRING)

Nttlimited

... switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing ... remote support in Data Center technologies. * Entry level experience in relevant technology.

CSAA

$42.75 - $58.75/hr

Partner with data experts in center of excellence to validate feasibility of proposals. * With ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

Huntington

Network Engineer 3

Birmingham, AL · On-site +1

$70K - $140K/yr

... Network, Data Center Network and/or Voice Network Technologies. * Perform network equipment ... Hands-on experience with technologies like Cisco and/or Arista (routing, switching, firewalls, etc)

Huntington

Network Engineer 3

Hoover, AL · On-site +1

$70K - $140K/yr

... Network, Data Center Network and/or Voice Network Technologies. * Perform network equipment ... Hands-on experience with technologies like Cisco and/or Arista (routing, switching, firewalls, etc)

Peraton

Virtual Desktop Engineer

Huntsville, AL · On-site +1

$80K - $128K/yr

Strong understanding of data center networking (TCP/IP, switching/routing, ports and protocols, firewall concepts, load-balancing). * Strong Scripting experience in one or more of the following:

TransPerfect

... Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and ... This is a structured, call center-style role that goes beyond casual or conversational bilingualism.

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Remote Switch Data Center information

What are some typical challenges faced by professionals working in a Remote Switch Data Center role?

Professionals in Remote Switch Data Center roles often encounter challenges such as troubleshooting network or hardware issues without physical access to equipment, which requires strong problem-solving and remote diagnostic skills. Coordinating with on-site technicians and other IT teams across different locations can also be complex, requiring excellent communication abilities. Additionally, maintaining high availability and uptime for critical systems while managing security protocols can be demanding, making adaptability and attention to detail essential for success in this environment.

What is the difference between Remote Switch Data Center vs Remote Network Technician?

AspectRemote Switch Data CenterRemote Network Technician
CertificationsCCNA, Data Center certificationsCCNA, Network+
Work EnvironmentData centers, server roomsOffices, client sites, data centers
Industry UsageData center operations, infrastructure managementNetwork troubleshooting, maintenance

Remote Switch Data Center and Remote Network Technician roles share certifications like CCNA and work in data centers. However, the Data Center role focuses on managing switch infrastructure within data centers, while the Network Technician handles broader network troubleshooting across various environments. Both roles are essential in network infrastructure but differ in scope and specific responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Switch Data Center Technician, and why are they important?

To excel as a Remote Switch Data Center Technician, you need a strong understanding of networking fundamentals, hardware troubleshooting, and data center operations, often supported by relevant certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with remote monitoring tools, ticketing systems, and network management platforms is typically required. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills for this role. These skills and qualifications are crucial for ensuring reliable data center performance, minimizing downtime, and facilitating seamless remote operations.

What are Remote Switch Data Centers?

Remote Switch Data Centers are specialized facilities that house networking equipment, such as switches and routers, which can be managed and monitored remotely. These centers enable organizations to control network traffic, ensure connectivity, and maintain infrastructure without requiring on-site personnel. They play a crucial role in supporting cloud services, business continuity, and network scalability by providing secure and reliable environments for critical hardware. Remote management tools and automation help IT teams efficiently handle issues and upgrades from any location.
What are popular job titles related to Remote Switch Data Center jobs in Alabama? For Remote Switch Data Center jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Switch Data Center jobs in Alabama look for? The top searched job categories for Remote Switch Data Center jobs in Alabama are:
What cities in Alabama are hiring for Remote Switch Data Center jobs? Cities in Alabama with the most Remote Switch Data Center job openings:
Remote Switch Data Center jobs near you

Data Centre Remote Field Service Engineer (L1)

Nttlimited

Remote

Full-time

Posted 5 days ago

Job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA
The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.

Key responsibilities:
  • Maintains the support process and ensures that requests for support are handled according to the procedures.
  • Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
  • Identifies and resolves problems following agreed procedures.
  • Carries out agreed maintenance tasks.
  • Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
  • Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
  • Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
  • Prioritises and diagnoses incidents according to agreed procedures.
  • Investigates causes of incidents and seeks resolution.
  • Escalates unresolved incidents and follows up until incident is resolved.
  • Provides service recovery, following resolution of incidents.
  • Documents and closes resolved incidents according to agreed procedures.
  • Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
  • Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
  • Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
  • Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
  • Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
  • Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
  • Identifies problems and errors prior to or when they occur.
  • Logs all such incidents in a timely manner with the required level of detail with all the necessary.
  • Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.

Knowledge, Skills and Attributes:
  • Ability to communicate and work across different cultures and social groups.
  • Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
  • Ability to maintain a positive outlook at work.
  • Ability to work well in a pressurized environment.
  • Ability to work hard and put in longer hours when it is necessary.
  • Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
  • Ability to adapt to changing circumstances.
  • Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
  • Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc.
  • Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.

Academic qualifications and certifications:
  • Bachelor's degree or equivalent in Information Technology or Computing or related field.
  • Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:
  • Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
  • Entry level experience in technical support to clients.
  • Entry level experience in diagnosis and troubleshooting.
  • Entry level experience providing remote support in Data Center technologies.
  • Entry level experience in relevant technology.

Workplace type:

On-site Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

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