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Remote Data Center Jobs in Alabama (NOW HIRING)

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support ...

Network Engineer 3

Birmingham, AL · On-site +1

$70K - $140K/yr

... Network, Data Center Network and/or Voice Network Technologies. * Perform network equipment ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Network Engineer 3

Hoover, AL · On-site +1

$70K - $140K/yr

... Network, Data Center Network and/or Voice Network Technologies. * Perform network equipment ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

... Missile Center . Please note this role is fully remote. * The candidate for this position will ... Integrate applications with SQL databases, ensuring proper data models and efficient queries

... Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and ... This is a structured, call center-style role that goes beyond casual or conversational bilingualism.

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Remote Data Center information

See Alabama salary details

$9

$41

$83

How much do remote data center jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote data center in Alabama is $41.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.74 and $65.26 per hour, depending on experience, location, and employer.

How does working in a remote data center role typically differ from on-site data center positions in terms of daily collaboration and communication?

In a remote data center role, much of the collaboration with on-site technicians, network engineers, and IT support teams is conducted through digital platforms such as video conferences, ticketing systems, and chat applications. While you may not physically interact with hardware, you'll often coordinate troubleshooting, manage configurations, and monitor systems remotely. Effective communication and clear documentation are especially critical, as you rely on local staff for hands-on tasks and need to ensure instructions are precise. This setup offers flexibility but also demands strong self-discipline and proactive engagement to stay aligned with the team.

What are the key skills and qualifications needed to thrive as a remote data center technician?

To thrive as a Remote Data Center Technician, you need strong knowledge of server hardware, networking, and data center operations, often supported by certifications like CompTIA Server+ or Cisco CCNA. Familiarity with remote monitoring tools, ticketing systems, and infrastructure management platforms is typically required. Excellent problem-solving, time management, and communication skills help technicians address issues efficiently and coordinate with on-site teams. These skills ensure smooth data center operations, minimize downtime, and support critical business functions from a remote environment.

What is the difference between Remote Data Center vs Data Center Technician?

AspectRemote Data CenterData Center Technician
CredentialsIT certifications, network, and server management skillsIT certifications, hardware, and network skills
Work EnvironmentRemote, often from home or remote officeOn-site at data center facilities
Industry UsageIT, cloud services, remote managementData center operations, hardware maintenance
Search & Comparison IntentUnderstanding remote data center roles and responsibilitiesTechnical hardware troubleshooting and maintenance

Remote Data Center roles focus on managing data center operations remotely, often involving cloud and network management from a distance. Data Center Technicians work on-site, handling hardware installation, troubleshooting, and maintenance within physical data centers. While both roles require similar technical certifications, their work environments and daily tasks differ significantly, catering to different industry needs.

What is a remote data center?

A remote data center is a facility that houses computer systems, servers, and related components, located offsite and managed remotely rather than on the primary business premises. These data centers are accessed and operated through network connections, enabling businesses to store, process, and manage data without maintaining physical infrastructure onsite. Remote data centers provide benefits such as increased security, scalability, disaster recovery, and cost savings for organizations that need reliable IT resources but want to minimize direct management. They are commonly used for cloud computing, backup, and hosting large-scale applications.
What are the most commonly searched types of Data Center jobs in Alabama? The most popular types of Data Center jobs in Alabama are:
What cities in Alabama are hiring for Remote Data Center jobs? Cities in Alabama with the most Remote Data Center job openings:
Infographic showing various Remote Data Center job openings in Alabama as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $86,432 per year, or $41.6 per hour.

Data Centre Remote Field Service Engineer (L1)

Nttlimited

Remote

Full-time

Posted 12 days ago


Job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA
The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.

Key responsibilities:
  • Maintains the support process and ensures that requests for support are handled according to the procedures.
  • Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
  • Identifies and resolves problems following agreed procedures.
  • Carries out agreed maintenance tasks.
  • Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
  • Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
  • Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
  • Prioritises and diagnoses incidents according to agreed procedures.
  • Investigates causes of incidents and seeks resolution.
  • Escalates unresolved incidents and follows up until incident is resolved.
  • Provides service recovery, following resolution of incidents.
  • Documents and closes resolved incidents according to agreed procedures.
  • Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
  • Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
  • Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
  • Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
  • Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
  • Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
  • Identifies problems and errors prior to or when they occur.
  • Logs all such incidents in a timely manner with the required level of detail with all the necessary.
  • Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.

Knowledge, Skills and Attributes:
  • Ability to communicate and work across different cultures and social groups.
  • Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
  • Ability to maintain a positive outlook at work.
  • Ability to work well in a pressurized environment.
  • Ability to work hard and put in longer hours when it is necessary.
  • Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
  • Ability to adapt to changing circumstances.
  • Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
  • Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc.
  • Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.

Academic qualifications and certifications:
  • Bachelor's degree or equivalent in Information Technology or Computing or related field.
  • Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:
  • Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
  • Entry level experience in technical support to clients.
  • Entry level experience in diagnosis and troubleshooting.
  • Entry level experience providing remote support in Data Center technologies.
  • Entry level experience in relevant technology.

Workplace type:

On-site Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today