Remote Cvs Customer Service Jobs in Springfield, MA

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

Health100 is an AInative health technology platform that unifies pharmacies, providers, insurers, PBMs, and digital health solutions into a single, consumerfocused ecosystem. Powered by Google Cloud AI, we're reimagining personalized and connected health experiences.

As a Principal Software Engineer for Health100, you will set the technical direction for cloud-native, event-driven platforms and services. You'll partner with product and architecture leaders to make pragmatic design decisions, mentor senior engineers, and stay hands-on for critical-path components. You will translate prototypes into production systems with clear reliability, security, and performance standards while ensuring strong engineering practices (testing, observability, CI/CD) from day one. Your leadership elevates quality, accelerates delivery, and fosters a culture of craftsmanship and learning.

*Preference is for candidates to work hybrid out of our corporate headquarters in Woonsocket, RI; remote will be considered for candidates not in close proximity to an office.

Responsibilities:

• Set and own technical vision and strategy across cloud, backend, automation, and platform domains, solving complex problems and driving aligned execution.

• Serve as senior technical authority for highimpact initiatives, guiding architecture, shaping engineering processes, and ensuring consistent, highquality delivery across teams and partners.

• Define platform direction and roadmaps by collaborating with engineering leadership, product teams, and the opensource community, influencing frameworks and core system design.

• Lead solutions from prototype to production, contributing to key frameworks and components while ensuring performance, security, reliability, and operational readiness.

• Drive innovation and execution excellence by applying deep technical judgment, navigating competing priorities, fostering crossteam alignment, and staying current with emerging technologies and industry standards.

Required Qualifications

• 10+ years of software development experience, including hands-on Agile delivery and building enterprise-grade distributed systems.

• 5+ years of development experience in Java, Spring Boot, and Microservices, including 2+ years working with Kafka or other event-driven platforms.

• 3+ years of experience with cloud computing technologies (GCP, Azure, or equivalent public cloud).

• 3+ years applying engineering practices for security, resiliency, availability, and scalability in production systems.

• Experience with AI/generative AI solutions and technologies.

Preferred Qualifications

• Experience in the health, wellness, or pharmacy domain.

• Contributions to open-source technology or developed patents.

• Full-stack development capability.

• Strong cross-functional collaboration skills with the ability to achieve broader organizational goals.

Education

• Bachelor's degree in Computer Science, Information Systems, Engineering, related field, or equivalent experience (Highschool diploma plus 4 years relevant work experience).

Pay Range

The typical pay range for this role is:

$144,200.00 - $288,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 07/03/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.