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Remote Cvs Customer Service Jobs in Racine, WI (NOW HIRING)

Getaway

Customer Representative

Milwaukee, WI · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Milwaukee, WI · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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Remote Cvs Customer Service information

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How much do remote cvs customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote cvs customer service in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is a remote CVS customer service?

A Remote CVS Customer Service job involves assisting customers via phone, chat, or email from a home-based location. Responsibilities typically include answering questions about prescriptions, insurance claims, account issues, and CVS services. Agents must provide excellent customer support while following company policies and maintaining confidentiality. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role. Training is usually provided to ensure employees can effectively assist customers.

What are the typical daily responsibilities of a remote CVS customer service representative?

As a Remote CVS Customer Service representative, your main daily responsibilities include responding to customer inquiries via phone, email, or chat, assisting with prescription orders, addressing billing questions, and resolving product or service concerns. You'll be expected to use various software platforms to document interactions and track issues. Collaboration with pharmacists and other CVS departments may be required for complex cases or escalations. Regular performance metrics, such as call resolution times and customer satisfaction scores, help guide your daily priorities and provide opportunities for feedback and growth. This dynamic role is well-suited for individuals who enjoy helping others and thrive in a remote setting.

What are the key skills and qualifications needed to thrive in the remote CVS customer service position?

Success as a Remote CVS Customer Service representative requires strong communication skills, problem-solving abilities, and experience in customer service—often supported by a high school diploma or equivalent. Familiarity with CRM platforms, call center software, and basic computer applications is typically important for effective performance in this virtual environment. Outstanding representatives also demonstrate patience, empathy, active listening, and the ability to manage stress. These competencies enable team members to deliver a consistent, positive customer experience and efficiently resolve issues from a remote setting.

Does CVS allow remote work?

CVS Customer Service roles often offer remote work options, especially for positions involving phone or online support. Candidates typically need strong communication skills and may require specific software or tools to perform their duties remotely.

What are popular job titles related to Remote Cvs Customer Service jobs in Racine, WI?

For Remote Cvs Customer Service jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Remote Cvs Customer Service jobs in Racine, WI look for?

The top searched job categories for Remote Cvs Customer Service jobs in Racine, WI are:

What cities near Racine, WI are hiring for Remote Cvs Customer Service jobs?

Cities near Racine, WI with the most Remote Cvs Customer Service job openings:

Remote Cvs Customer Service jobs near you
Infographic showing various Remote Cvs Customer Service job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.

Fully Remote Beginner Level CSR

American Income Life Insurance Company

Milwaukee, WI • On-site, Remote

$90K - $120K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

AO Globe Life is seeking dedicated, people-focused individuals to join our remote team as Client Support Specialists. This opportunity is ideal for individuals who enjoy helping others, thrive in a structured yet flexible environment, and want to build a long-term professional career while working from home.
In this role, you will assist individuals and families across the United States in understanding and accessing supplemental benefit programs designed to provide financial protection and peace of mind.
You will connect with individuals who have requested information about benefit options, schedule virtual consultations, and guide them through the enrollment process. No cold calling or door-to-door outreach is required.
Our organization provides comprehensive training, mentorship, and a supportive team culture to ensure each team member has the tools and confidence to succeed. Whether you are beginning your career or seeking a meaningful change, this role offers the opportunity to combine professional growth with purpose-driven work.
Responsibilities
As a Remote Client Support Specialist, your responsibilities include:
  • Contacting individuals who have expressed interest in learning about benefit programs
  • Scheduling and conducting virtual consultations via Zoom with individuals and families across the U.S.
  • Listening carefully to client needs and helping identify benefit options that fit their situation
  • Explaining available programs clearly and professionally
  • Guiding clients through the enrollment process from start to finish
  • Maintaining organized and accurate digital records of client interactions and documentation
  • Providing responsive follow-up support to ensure a positive client experience
  • Participating in ongoing professional development, mentorship sessions, and team meetings
  • Collaborating with teammates to share best practices and maintain a service-focused culture

This position requires professionalism, integrity, and strong time management while working independently in a remote environment.
Qualifications
Successful candidates typically demonstrate:
  • Strong communication and active listening skills
  • The ability to build trust and rapport through virtual conversations
  • Strong organization and attention to detail
  • Self-motivation and accountability when working independently
  • Comfort using digital tools including Zoom, email, and CRM systems
  • A positive, team-oriented mindset and willingness to learn

Prior experience in customer service, client relations, or consultative roles is helpful but not required.
Requirements
  • Must be legally authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based laptop or desktop computer with a functioning webcam
  • Quiet and professional workspace suitable for virtual meetings
Training and Support
AO Globe Life provides structured onboarding and mentorship to ensure every team member is prepared for success. New hires receive hands-on guidance for conducting virtual consultations, supporting clients, and navigating compliance requirements.
In addition to initial onboarding, team members participate in ongoing weekly training sessions focused on communication skills, product knowledge, and professional development. Mentorship from experienced leaders is available to support continued growth.
What You Can Expect
Team members enjoy a collaborative remote environment where professionalism, accountability, and service are valued. The position allows for schedule flexibility while maintaining responsibility to client appointments and team objectives.
Because all consultations take place virtually, team members can work from anywhere within the United States while remaining connected through training, mentorship, and team collaboration.
Many professionals in this role find fulfillment in the combination of meaningful client interaction, continuous learning, and opportunities for long-term career growth.
Who Thrives in This Role
This position is well suited for individuals who:
  • Enjoy helping others and providing meaningful service
  • Appreciate a structured environment with independent work
  • Communicate clearly and build rapport easily
  • Value professional development and continuous learning
  • Want to work remotely while remaining connected to a supportive team

No prior experience in the insurance or benefits industry is required. A strong work ethic, willingness to learn, and commitment to helping others are the most important qualities for success.
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States.
Our organization is built on a foundation of service, integrity, and professional development, offering meaningful remote career opportunities for individuals who want to make a lasting impact.
How to Apply
If you're ready to build a career that combines flexibility, professional development, and meaningful service, we encourage you to apply today and learn more about joining our growing remote team.

Apply