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Remote Customer Support Jobs in Washington, UT (NOW HIRING)

Biostatistician

Saint George, UT · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... customer project focused on AI-assisted clinical research. In this role, you'll apply your ...

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... customer project focused on AI-assisted clinical research. In this role, you'll apply your ...

Remote (US, Canada, UK focused) micro1 is engaging Physics Experts (Postdoc / Junior professor) to participate in a high-impact project supporting a customer in the science and technology sector. In ...

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... supported. * Provide clear and structured written rationales for each assessment, enabling precise ...

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... supported. * Provide clear and structured written rationales for each assessment, enabling precise ...

Remote micro1 is engaging Pharmacovigilance Experts to contribute their advanced drug safety ... customer project. In this role, you'll apply your expertise to help train next-generation AI ...

This is a remote position based in Miami, Florida , supporting Amangiri in Canyon Point, Utah. The ... Experience with CRM systems such as Salesforce or Delphi preferred. Proficiency in PMS systems and ...

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Remote Customer Support information

See Washington, UT salary details

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$51

How much do remote customer support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote customer support in Washington, UT is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $24.04 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What job categories do people searching Remote Customer Support jobs in Washington, UT look for?

The top searched job categories for Remote Customer Support jobs in Washington, UT are:

What cities near Washington, UT are hiring for Remote Customer Support jobs?

Cities near Washington, UT with the most Remote Customer Support job openings:

Infographic showing various Remote Customer Support job openings in Washington, UT as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 23% In-person, and 77% Remote job distribution, with an average salary of $43,775 per year, or $21 per hour.

Biostatistician

micro1 AI

Saint George, UT • Remote

$60 - $65/hr

Part-time

Posted 18 days ago


Job description

Role Title: Biostatistician


Role Type: Contractor


Location: Remote


micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a dynamic customer project focused on AI-assisted clinical research. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


Scope of Work

  1. Author and review evaluation tasks that require deriving, reproducing, or validating statistical outputs from clinical datasets and associated tables, figures, and listings (TFLs).
  2. Apply expert judgment to assess the correctness and consistency of reported estimates, confidence intervals, p-values, analysis populations, and missing data handling in alignment with the statistical analysis plan (SAP).
  3. Identify discrepancies between statistical outputs and their narrative descriptions in clinical study reports (CSR), including subtle errors in population definitions, censoring rules, or multiplicity handling.
  4. Establish defensible ground truth for each evaluation task, documenting the derivation process to enable independent verification.
  5. Provide structured written rationales distinguishing true statistical errors from acceptable methodological alternatives, employing clear and concise communication.
  6. Collaborate with a multidisciplinary project team, providing statistical insights and feedback as needed to refine evaluation tasks and criteria.


Preferred Qualifications

  1. 5+ years as a biostatistician supporting clinical trials at a sponsor, CRO, or academic trials unit.
  2. Hands-on experience producing or quality controlling TFLs for regulatory submissions and working directly from CDISC SDTM/ADaM datasets.
  3. Solid understanding of statistical methods used in confirmatory trials, including survival analysis, mixed models, covariate adjustment, multiplicity control, and estimand and missing-data strategies under ICH E9(R1).
  4. Proficiency in SAS and/or R, with the ability to independently reproduce analyses from written specifications.
  5. Ability to interpret SAPs and ensure reported results are consistent with pre-specified analyses.
  6. Advanced degree (MSc or PhD) in Biostatistics, Statistics, or a closely related quantitative field.
  7. Nice to have: Experience as lead statistician on pivotal/registrational studies, authoring or reviewing CSR statistical sections, oncology endpoint expertise, and exposure to AI-assisted statistical review tools.