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Remote Customer Support Jobs in Tyler, TX (NOW HIRING)

micro1 AI

Bioinformatics Software Engineer

Tyler, TX · Remote

$80 - $110/hr

Remote micro1 is engaging Computational Biology & Cheminformatics Experts to contribute their ... a customer's computational drug discovery project. In this role, you'll apply your expertise to ...

Kibo Commerce

Technical Account Manager

Chandler, TX · Remote

... a remote-friendly environment. Whether your job is to build, sell, or support Kibo's commerce solutions, we tackle challenges together with the approach of trust, growth mindset, and customer ...

micro1 AI

Biostatistician

Tyler, TX · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... customer project focused on AI-assisted clinical research. In this role, you'll apply your ...

micro1 AI

Director of Biostatistics

Tyler, TX · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... customer project focused on AI-assisted clinical research. In this role, you'll apply your ...

micro1 AI

Senior Scientific Reviewer - Physics

Tyler, TX · On-site +1

$80 - $150/hr

Remote (US, Canada, UK focused) micro1 is engaging Physics Experts (Postdoc / Junior professor) to participate in a high-impact project supporting a customer in the science and technology sector. In ...

micro1 AI

AI Training Specialist - Physics

Tyler, TX · On-site +1

$80 - $150/hr

Remote (US, Canada, UK focused) micro1 is engaging Physics Experts (Postdoc / Junior professor) to participate in a high-impact project supporting a customer in the science and technology sector. In ...

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Showing results 21-40

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Tyler, TX

Remote Customer Support information

See Tyler, TX salary details

$10

$21

$53

How much do remote customer support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote customer support in Tyler, TX is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $11.35 and $24.90 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the most commonly searched types of Customer Support jobs in Tyler, TX?

The most popular types of Customer Support jobs in Tyler, TX are:

What are popular job titles related to Remote Customer Support jobs in Tyler, TX?

For Remote Customer Support jobs in Tyler, TX, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Tyler, TX look for?

The top searched job categories for Remote Customer Support jobs in Tyler, TX are:

What cities near Tyler, TX are hiring for Remote Customer Support jobs?

Cities near Tyler, TX with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Tyler, TX as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,417 per year, or $21.8 per hour.

Commercial Lines Account Manager

Independent Insurance Agents of Texas

Tyler, TX • On-site, Remote

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

Overview:
We are seeking an experienced and highly skilled Commercial Insurance Account Manager to join our team. This role is ideal for a professional with at least 5 years of experience managing complex commercial accounts, specifically within the trucking and oil & gas sectors. The successful candidate will be responsible for servicing and managing a diverse portfolio of accounts, ensuring superior client service, and collaborating with producers and underwriters to deliver tailored insurance solutions.
Key Responsibilities:
  • Manage and service commercial insurance accounts with a focus on clients in the trucking and oil & gas industries.
  • Provide expert guidance on insurance coverages, risk management strategies, policy changes, claims handling, and billing inquiries.
  • Develop and maintain strong relationships with clients, producers, and carriers to ensure effective account servicing.
  • Analyze client exposures, recommend appropriate coverage options, and assist with policy placements and renewals.
  • Monitor industry trends and regulatory changes to provide proactive advice to clients.
  • Assist clients with claims processes, working closely with carriers and adjusters to ensure timely and fair resolutions.
  • Utilize agency management systems (such as AMS360 and ImageRight) to maintain accurate records and documentation.
  • Support producers in identifying cross-selling opportunities and enhancing client retention.
  • Coordinate with underwriting teams to negotiate policy terms, pricing, and coverage enhancements.

Qualifications & Skills:
  • Minimum of 5 years of experience in commercial insurance account management (Required).
  • Active Property & Casualty License (Required).
  • Proficiency in insurance agency management systems, including AMS360 and ImageRight (Preferred).
  • Strong understanding of industry-specific risks and regulatory requirements.
  • Excellent communication skills with a client-centric approach.
  • Ability to multi-task, prioritize, and manage a high volume of work efficiently.
  • Strong analytical skills with attention to detail and problem-solving capabilities.
  • Team-oriented mindset with the ability to collaborate effectively with internal and external stakeholders.

Benefits:
  • 401(k) with company match
  • Health, vision, and dental insurance
  • Disability and life insurance coverage
  • Paid time off and flexible work schedules
  • Professional development and career advancement opportunities

Job Type: Full-time
Schedule: Standard 8-hour workday, with flexibility as needed.
Location: Hybrid-Remote or Fully Remote in Texas
If you have a passion for delivering outstanding service in the commercial insurance industry and thrive in a fast-paced, client-focused environment, we encourage you to apply!
This is a remote position.
Compensation: $60,000.00 - $75,000.00 per year
If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIAT member agency is a great career choice!
IIAT members are Trusted Choice® independent insurance agencies. Independent insurance agents don't work for an insurance company; they partner with multiple insurance companies. As such, they offer more options to their customers-more personalized policies, more affordable policies, and more. Independent agents focus on the satisfaction of their customers and community.
IIAT serves nearly 1,500 independent agencies and tens of thousands of employees in Texas. The demand for insurance professionals is growing - is this the right career for you?

Apply