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Remote Customer Support Jobs in Trinity, NC (NOW HIRING)

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Work-From-Home Customer Service Agent

Salisbury, NC · Remote

$14/hr

We're expanding our North Carolina-based transportation support team and looking for Work-From-Home ... Willing to appear on camera during remote training * Available for one required in-person training ...

Techcyte, Inc.

Technical Support Specialist

Salisbury, NC · On-site +1

$52K - $58K/yr

We want our customers and partners to rave about our products AND the level of support and ... We are a remote-first company that enables our team members to positively impact their life, family ...

micro1 AI

Senior Counsel - Remote

Winston Salem, NC · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

micro1 AI

Senior Counsel - Remote

Winston Salem, NC · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

Promoted2

Remote Insurance Agent

Winston Salem, NC · Remote

$60K - $110K/yr

Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Greensboro, NC · Remote

$60K - $110K/yr

Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention ... These tools support and do not replace human decision-making. By applying, you consent to the ...

micro1 AI

Senior Counsel - Remote

High Point, NC · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

micro1 AI

Senior Counsel - Remote

Greensboro, NC · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

micro1 AI

Senior Counsel - Remote

Greensboro, NC · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

micro1 AI

Senior Counsel - Remote

High Point, NC · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

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Showing results 41-60

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Trinity, NC

Remote Customer Support information

See Trinity, NC salary details

$9

$20

$50

How much do remote customer support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote customer support in Trinity, NC is $20.32, according to ZipRecruiter salary data. Most workers in this role earn between $10.53 and $23.17 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are popular job titles related to Remote Customer Support jobs in Trinity, NC? For Remote Customer Support jobs in Trinity, NC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Trinity, NC look for? The top searched job categories for Remote Customer Support jobs in Trinity, NC are:
What cities near Trinity, NC are hiring for Remote Customer Support jobs? Cities near Trinity, NC with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Trinity, NC as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,276 per year, or $20.3 per hour.

Customer Service Specialist

CRC (CriminalRecordCheck.com)

Greensboro, NC • On-site, Remote

$17/hr

Full-time

Re-posted 2 days ago

Job description

Customer Service Specialist
Pay Rate: $17.00 per hour
Location: Remote
About the Role
We are seeking a Customer Service Specialist who is passionate about delivering exceptional customer experiences. This role is ideal for a detail-oriented professional who enjoys problem-solving, thrives in a fast-paced environment, and takes pride in helping clients find solutions quickly and professionally.
You will be the front line of communication between our clients, customers, and internal teams, playing a critical role in maintaining trust, accuracy, and service excellence.
What You’ll Do
  • Handle inbound and outbound calls, chats, and emails with professionalism and empathy
  • Resolve customer inquiries and troubleshoot basic issues efficiently
  • Process orders and credit card payments securely and accurately
  • Follow up on orders and send timely updates to internal research teams
  • Maintain clear, accurate records in internal systems
  • Add and manage corporate users’ accounts as needed
  • Ensure compliance with data security and confidentiality standards (especially with sensitive personal information)
  • Consistently meet or exceed service level agreements (SLAs)
What We’re Looking For
Required Qualifications
  • High School diploma or GED
  • Strong computer and multitasking skills
  • Excellent written and verbal communication abilities
  • Ability to manage deadlines and prioritize tasks effectively
Preferred Qualifications
  • Experience in customer service, call center, or administrative support
  • Background in background investigations or compliance-related work
  • FCRA Certification (or willingness to obtain)
Key Skills for Success
  • Exceptional attention to detail and accuracy
  • Strong active listening and problem-solving abilities
  • Ability to work independently and collaboratively
  • High level of professionalism, discretion, and integrity
Work Environment
  • Hybrid/Remote eligible position with a private, secure home workstation
  • Reliable high-speed internet via Ethernet connection required
  • Must be able to work in a quiet, professional setting
  • If working from office: located in an indoor, climate-controlled environment
Why Join Us?
We offer a collaborative, supportive workplace where your work truly matters. You will have the opportunity to grow your career while making a meaningful impact on the clients and communities we serve.

Apply