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Remote Customer Support Jobs in Trinity, NC (NOW HIRING)

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Remote Customer Support Representative

Salisbury, NC · Remote

$14/hr

Growing transportation support team based in North Carolina is hiring full-time Remote Customer Support Representatives. In this role, you'll be the first point of contact for customers navigating ...

ForgeFit

Remote Customer Service Specialist

Winston Salem, NC · On-site +1

$15.75 - $20.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Greensboro, NC · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Liveops

Remote Customer Service Agent

High Point, NC · Remote

$13.75 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Lexington, NC · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Winston Salem, NC · Remote

$14.25 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Salisbury, NC · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

InsuraTec

Sales Representative (Remote)

Lexington, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Archdale, NC · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Trinity, NC

Remote Customer Support information

See Trinity, NC salary details

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How much do remote customer support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote customer support in Trinity, NC is $20.32, according to ZipRecruiter salary data. Most workers in this role earn between $10.53 and $23.17 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are popular job titles related to Remote Customer Support jobs in Trinity, NC? For Remote Customer Support jobs in Trinity, NC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Trinity, NC look for? The top searched job categories for Remote Customer Support jobs in Trinity, NC are:
What cities near Trinity, NC are hiring for Remote Customer Support jobs? Cities near Trinity, NC with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Trinity, NC as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,276 per year, or $20.3 per hour.

Remote Customer Support Representative

OnHires

Salisbury, NC • Remote

$14/hr

Full-time

Medical

This job post has expired today. Applications are no longer accepted.

Job description

Job description

Growing transportation support team based in North Carolina is hiring full-time Remote Customer Support Representatives. In this role, you'll be the first point of contact for customers navigating their daily transportation needs — answering calls, solving problems, and making sure every interaction feels personal and professional.

No call center background required. We'll train you from day one — you just need to bring solid work experience (any industry) and a genuine willingness to learn.

Responsibilities

  • Handle inbound customer calls with patience and professionalism
  • Support customers through transportation-related questions and issues
  • Keep customer records accurate and up to date in company systems
  • Follow quality and compliance standards on every call
  • Show up reliably for training and your scheduled shifts
  • Communicate clearly, calmly, and respectfully — even under pressure

Compensation & Benefits

  • Full-time, W-2 role
  • 100% remote — work from home
  • Fully paid training program
  • Choice of schedule, including 2nd and 3rd shift availability
  • Health insurance and additional benefits for eligible employees
  • Room to grow within an established company
  • Backed by a call center running 24/7/365

What You Need

  • Home address within a 50-mile straight-line radius of Salisbury, NC (North Carolina or South Carolina residents only)
  • Ability to commit to 40 hours/week on a fixed full-time schedule
  • Verifiable prior work history (any field)
  • Strong verbal communication skills
  • Reliable high-speed internet and a quiet, private workspace at home
  • Comfortable on camera during virtual training sessions
  • Available for one mandatory in-person training day at the Salisbury, NC office
  • Dependable attendance — this is non-negotiable

Training

Roughly three weeks of paid, instructor-led remote training covering our systems, processes, and service standards. Includes one required in-person day at our North Carolina office; camera-on participation is expected throughout.

Location Requirement

This is remote work with a hard geographic boundary: you must live within 50 straight-line miles of Salisbury, NC, in either North Carolina or South Carolina. If you're close to the edge of that radius, apply anyway — we'll confirm eligibility during the process.