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Remote Customer Support Jobs in Toronto, ON (NOW HIRING)

Tali AI

Bilingual Customer Success Specialist

Toronto, ON · On-site +1

CA$60K - CA$75K/yr

You have previous experience in customer support including Tier II support, and experience in a ... Remote and hybrid work options & flexible work hours * Comprehensive health and wellness coverage ...

Tali AI

Bilingual Customer Success Specialist

Toronto, ON · On-site +1

CA$55K - CA$75K/yr

You have previous experience in customer support including Tier II support, and experience in a ... Remote and hybrid work options & flexible work hours * Comprehensive health and wellness coverage ...

Marlowhire Talent Inc

Computer User Support

Toronto, ON · Remote

$25 - $31/hr

... and/or customers. Key Responsibilities * Provide technical support and troubleshoot computer ... Familiar with remote support tools * Reliable internet for remote work Benefits * Health and ...

New

Wing Assistant

GTM Sales Associate

Toronto, ON · Remote

... support, customer support, sales support, recruiting support, operations support, and other ... Educate prospects who may not have considered remote assistants, virtual assistants, offshore ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Toronto, ON

Remote Customer Support information

See Toronto, ON salary details

$10

$16

$33

How much do remote customer support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote customer support in Toronto, ON is $16.32, according to ZipRecruiter salary data. Most workers in this role earn between $11.93 and $15.14 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What job categories do people searching Remote Customer Support jobs in Toronto, ON look for?

The top searched job categories for Remote Customer Support jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Remote Customer Support jobs?

Cities near Toronto, ON with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Toronto, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $33,936 per year, or $16.3 per hour.

Customer Sales Representative - 100% Remote

AO Globe Life

Mississauga, ON • Remote

$70K - $120K/yr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Job description

Are you a skilled communicator who enjoys guiding clients toward solutions while providing excellent support? We’re seeking motivated individuals to join our remote team. This role blends client-focused service with sales opportunities, allowing you to make a meaningful impact while advancing your career.
This position is 100% remote allowing you to work in the comfort of your home.
With a flexible schedule so you achieve personal growth plus financial success.
No hard selling, no organic sales, purely working with our clients and leads.

What You’ll Do

  • Connect with clients in a remote virtual setting via phone, video, or email
  • Follow our sales process to present financial protection solutions
  • Address client questions, concerns, and service need promptly
  • Build lasting client relationships through trust and support

What We’re Looking For
We welcome applicants who bring empathy, professionalism, and a strong desire to make a positive impact:

  • Strong communication and problem-solving skills
  • Self-motivated, organized, and client-focused
  • Comfortable working in a remote environment
  • Willingness to obtain a professional license

What We Offer

  • 100% Remote / Flexible schedule for better work-life balance
  • Competitive commission paid weekly plus long-term residual income potential
  • Recognition, bonuses, and all-expense-paid incentive trips
  • Comprehensive training program provided — no prior experience required
  • Health benefits available after 90 days
  • Opportunities for career growth and leadership development
  • Be part of a supportive, award-winning team culture

Apply Today
If you’re ready to grow professionally in a role focused on sales while helping families, submit your resume—we’d love to connect with you.

This role is 100% commission based

Company Description

Our actions today have a lasting impact on tomorrow. Therefore, we aim to inspire everyone in our network to help Make Tomorrow Better.

At AO Globe Life, everything we do revolves around helping Make Tomorrow Better. We empower our customers to Make Tomorrow Better by offering products that help secure their financial future and protect them when tragedy strikes. We offer sales agents the opportunity to Make Tomorrow Better by protecting more lives and, in doing so, leaving a legacy. We give our employees the chance to Make Tomorrow Better by giving back, supporting initiatives with a service-first mindset, and promoting from within.