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Remote Customer Support Jobs in Tooele, UT (NOW HIRING)

Customer Service Representative

Salt Lake City, UT · On-site +1

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Customer Service Representative will be responsible for answering phone calls, replying to ... supports occasional in-person meetings, team collaboration, or site visits as needed. #LI-Remote

Customer Service Specialist

South Jordan, UT · On-site +1

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Pay $17.00 per hour DESCRIPTION Customer Service Specialists support our customers across multiple ... Monday-Thursday in office (South Jordan, UT area), Friday remote.

Customer Success Advocate

Draper, UT · On-site +1

$15 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Ownership of your development with support from leaders dedicated to fostering growth * Bi-annual ... United States Remote Hourly Range $15-$21 USD

Showing results 21-40

Remote Customer Support information

See Tooele, UT salary details

$10

$21

$53

How much do remote customer support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote customer support in Tooele, UT is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $24.81 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the most commonly searched types of Customer Support jobs in Tooele, UT?

The most popular types of Customer Support jobs in Tooele, UT are:

What are popular job titles related to Remote Customer Support jobs in Tooele, UT?

For Remote Customer Support jobs in Tooele, UT, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Tooele, UT look for?

The top searched job categories for Remote Customer Support jobs in Tooele, UT are:

What cities near Tooele, UT are hiring for Remote Customer Support jobs?

Cities near Tooele, UT with the most Remote Customer Support job openings:

Infographic showing various Remote Customer Support job openings in Tooele, UT as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,249 per year, or $21.8 per hour.

Medical Support Assistant (MSA), Remote - West Valley City, UT

CLFC Healthcare and Communications

West Valley City, UT • On-site, Remote

$21.49 - $22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Job description

Quick Facts
  • Location: Fully remote (work from home). You must reside within 50 miles of a VISN 19 VA Medical Center. VA furnishes the computer equipment.
  • Employment Type: Full-time with benefits (W-2)
  • Compensation: Hourly base set to the Service Contract Act prevailing wage for your location (see the pay range on this posting), plus a $5.55 per hour Health and Welfare benefit and a quarterly performance bonus up to $2,080 per year.
  • Schedule: Monday through Friday, 8:00 AM to 4:30 PM local time (excluding federal holidays)
Position Overview
CLF Consultants LLC is hiring entry-level, fully remote Medical Support Assistants to support the VA VISN 19 Office of Community Care. You work from home and serve Veterans and their families across the VISN 19 region, scheduling primary care visits, specialty clinic appointments, community care consults, and follow-up engagements. Every scheduling interaction directly supports a Veteran accessing healthcare. This is an entry-level federal healthcare role open to candidates with at least six months of customer service experience, basic computer skills, and a high school diploma or GED.
CLFC provides structured onboarding, federal cybersecurity orientation, VA system training (VistA and CPRS), scheduling protocols under VHA Directive 1230, and ongoing coaching to set every team member up for success. The role offers stable weekday scheduling on a long-term federal healthcare program and a genuine gateway into federal healthcare administration.
Key Responsibilities
  • Schedule Veteran appointments for primary care, specialty clinics, and community care in accordance with VHA Directive 1230; meet scheduling accuracy and timeliness standards each shift.
  • Verify and update patient demographics, next of kin, emergency contact, and insurance information with the precision federal records standards require.
  • Document interactions in CPRS and VistA at the volume and accuracy the contract requires, averaging at least 20 cases per day over the week.
  • Coordinate with the Lead Scheduler and care teams; escalate stalled referrals and system issues through defined channels.
  • Provide professional, empathetic customer service to Veterans, family members, and VA staff by phone and secure channels.
  • Complete annual cybersecurity, Privacy Act, and HIPAA training, and maintain strict confidentiality on every record.
Required Qualifications
  • United States citizenship.
  • High school diploma or GED equivalent.
  • Oral and written proficiency in English; basic computer skills.
  • Typing speed of at least 50 words per minute.
  • Minimum 6 months of customer service experience.
  • Ability to pass a federal background investigation (NACI, Low Risk).
  • A quiet, private home workspace within 50 miles of a VISN 19 VA Medical Center, with reliable high speed internet.
Strongly Preferred Qualifications
  • Prior experience in a federal healthcare setting (VA, military health system, federal contractor, or community health center).
  • Familiarity with VistA, CPRS, or VA community care referral systems.
  • Background in healthcare scheduling, medical office administration, insurance verification, or a healthcare call center.
  • Bilingual ability (Spanish or another language spoken across the VISN 19 service area).
  • Military service or military-spouse remote-workforce background.
Compensation and Engagement Details
  • Hourly base pay set to the federal Service Contract Act Wage Determination for your location (see the pay range on this posting).
  • Quarterly performance bonus: Tier 1 up to $520 per quarter, Tier 2 up to $260 per quarter (up to $2,080 annually).
  • Service Contract Act Health and Welfare benefits (health, dental, vision), plus paid sick leave under Executive Order 13706.
  • Paid time off and the federal holiday schedule; retirement plan eligibility after a qualifying period.
  • Structured federal onboarding: cybersecurity attestation, VA system training (VistA, CPRS), and HIPAA compliance.
  • A dedicated CLFC Program Manager and mentor support, with a path to Lead roles as the program grows.
  • Multi-year contract potential: base year plus four option years.
  • Fully remote: no commute, VA-furnished equipment, and a mission-impact role supporting Veteran healthcare access.
About CLFC Healthcare and Communications
CLF Consultants LLC (DBA: CLFC Healthcare and Communications) is a nationwide healthcare staffing and language access services organization supporting federal, state, and local government agencies. With a network of 500 plus healthcare professionals and 200 plus interpreters across the United States, CLFC is a Self-Certified Small Disadvantaged Business. Equal Opportunity Employer.