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Remote Customer Support Jobs in Three Rivers, MI

System One

Sales Support Representative

Portage, MI · Remote

$21/hr

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start/end time as these will vary based on what they are supporting) Responsibilities * Provides customer ...

System One

Customer Service Representative

Portage, MI · Remote

$21.98/hr

Remote Hours: 40.0 (Sun-Thurs 9am to 5:30pm) Overview Leading medical device company looking for an experienced Customer Service Representative. Ideal candidates should have at least 2 years ...

CSAA

Insurance Service Associate - Remote

Three Rivers, MI · Remote

$13.25 - $18.50/hr

... support role communicating with customers via Chat preferred. * Bilingual skills preferred ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

System One

Customer Service Representative

Portage, MI · Remote

$20 - $22.73/hr

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start/end time as these will vary based on what they are supporting) Responsibilities * Provides customer ...

System One

Customer Service Representative

Portage, MI · Remote

$20 - $22.73/hr

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start/end time as these will vary based on what they are supporting) Responsibilities * Provides customer ...

System One

Customer Service Representative

Portage, MI · Remote

$22/hr

Remote Hours: M- F 9am - 5:30pm Responsibilities * Provides customer services relating to sales, sales promotions, installations and communications. * Ensures that good customer relations are ...

Promoted2

Remote Insurance Agent

Kalamazoo, MI · Remote

$60K - $110K/yr

Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention ... These tools support and do not replace human decision-making. By applying, you consent to the ...

HSS Careers

Remote Sales Agent

Niles, MI · Remote

$69K - $175K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Sales Agent

Kalamazoo, MI · Remote

$69K - $175K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Three Rivers, MI

Remote Customer Support information

See Three Rivers, MI salary details

$9

$21

$52

How much do remote customer support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote customer support in Three Rivers, MI is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $11.11 and $24.38 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are popular job titles related to Remote Customer Support jobs in Three Rivers, MI?

For Remote Customer Support jobs in Three Rivers, MI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Three Rivers, MI look for?

The top searched job categories for Remote Customer Support jobs in Three Rivers, MI are:

What cities near Three Rivers, MI are hiring for Remote Customer Support jobs?

Cities near Three Rivers, MI with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Three Rivers, MI as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 23% In-person, and 77% Remote job distribution, with an average salary of $44,450 per year, or $21.4 per hour.

Sales Support Representative

Portage, MI • Remote

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

$21/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 20 days ago

Job description

Job Title: Sales Support Representative Location: Portage, MI Type: Contract Compensation: $21/hr Work Model: Hybrid – onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start/end time as these will vary based on what they are supporting)

Responsibilities • Provides customer services relating to sales, sales promotions, installations and communications. Ensures good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with consumer laws. • Develops organization-wide initiatives to proactively inform and educate customers. • Develops improvement plans in response to customer surveys. • Serves as the primary operational partner for assigned sales regions. • Supports sales representatives by managing orders, resolving issues, coordinating with internal teams, and ensuring high-level customer service with accuracy and compliance. • Processes and supports customer orders with accuracy and urgency. • Researches and resolves order, pricing, delivery, and account-related issues. • Coordinates with cross-functional teams including Operations, Contracts, Finance, Customer Service, Logistics, and Technical Support. • Maintains accurate system records and follows established policies and procedures. • Provides proactive communication and follow-up until requests are resolved. • Identifies opportunities to improve processes and enhance the customer experience.

Requirements • Bachelor's degree preferred. • 2+ years of experience in customer service, sales support, account management, operations, or a related field preferred. • Strong organizational skills and attention to detail. • Excellent written and verbal communication skills. • Proven ability to manage multiple priorities in a fast-paced environment. • Strong problem-solving and critical-thinking abilities. • Proficiency with Microsoft Office and the ability to learn new systems quickly. • Attention to detail and accuracy in work. • Excellent sales partnership and communication skills (oral and written). • Organization and time management skills. • Autonomy in responsibilities; role has measurable metrics but how to meet metrics is up to the candidate. • Learning-oriented, adaptable, and team mindset.

Nice to haves: • Experience working in multiple systems and directly with sales representatives. • Order management experience – systems such as JDE, SAP, Salesforce, Microsoft Suite. • Prior success in high-volume transactional environments (banking, manufacturing, etc.). • Forward-thinking approach to problem solving (proactive).

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #558-Scientific

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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