Remote Customer Support Jobs in Springfield, OR (NOW HIRING)

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

Within Danaher the work our diagnostic businesses do saves lives-and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

We're accelerating the development of cutting-edge diagnostics to solve some of the world's most pressing health challenges. Across our diagnostics operating companies we are driving innovation through partnerships with top academic institutions and leading players in biopharma and translational research. We're bringing the best minds together to accelerate innovation and unlock the full potential of the latest scientific advances. Together, we're expanding access to precision diagnostics for millions of people worldwide - and we're using our unmatched global scale and proven playbook to make it happen, from hospital labs to mobile clinics. By helping providers, patients, and families get faster, more precise diagnostic results, we're improving treatment options and saving lives.

Learn about the Danaher Business System which makes everything possible.

As a Principal, you will be responsible for leading strategies to win new business for Danaher by selling outcomes-based partnership models. You will have successful experience with and are comfortable at the C-suite level using the right tools to manage value stream business change and value creation. Ideal candidate has executive presence and the expertise to own high-value C-level client relationships, identify desired business outcomes, write partnership agreements, and gain implementation commitment.

This role reports to the Managing Principal of Performance Partnership, North America. and is part of the North America Performance Partnership team and will be fully remote.

In this role, you will have the opportunity to:

• Work directly with senior hospital executives to define linkages between strategic objectives and process improvements, using DBS tools, analytical tools, and consulting techniques.

• Work alongside our Health System Executive (HSE) team to identify and contact potential C-suite clients for new business engagements.

• Lead assessment effort in conjunction with Enterprise Discovery Consultants and Sr. Consultants. Deals with C-suite to clearly understand its needs and opportunities for innovation.

• Provides appropriate solutions to customer challenges. Lead and/or a major contributor to executive VIP presentations with executive clients.

• Architecting outcomes-based solutions with the assistance of Enterprise Discovery Solutions Consultants and Sr. Consultants. Conduct meetings with hospital executives to resolve project scope, budget, and timelines.

• Co-develop business proposals with Health System Executives. Negotiate project terms and conditions with clients as needed. Provide support in developing functional and technical specifications.

• Provides direction and transition of contracts and relationships to the Enterprise Delivery team (post-sale). Acts as a liaison between the C-Suite and the Enterprise Delivery team through the life of the agreement. Builds strong relationships with existing clients. Reviews opportunities to grow business throughout the Danaher Dx portfolio.

The essential requirements of the job include:

• BS or BA Degree from an accredited institution. A degree in Business or healthcare administration is desirable. An MBA is strongly preferred.

• 20+ years of commercial experience with demonstrated success in sales or consulting.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Willingness to travel 60-75%.

Within Danaher Diagnostics, we offer a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Within Danaher Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working within Danaher Diagnostics can provide.

The base salary range for this role is $180,000-$210,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The U.S. EEO posters are available here.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.