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Remote Customer Support Jobs in Spring Hill, TN (NOW HIRING)

Liveops

Remote Spanish Bilingual Customer Service

Franklin, TN · Remote

$15.25 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Smyrna, TN · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Stryker

Customer Success Manager (Remote)

Nashville, TN · Remote

$116K - $193K/yr

Work Flexibility: Remote The Customer Success Manager helps customers achieve their strategic ... They drive solution adoption post-deployment for defined customers, support retention and expansion ...

InsuraTec

Sales Representative (Remote)

Smyrna, TN · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Columbia, TN · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Franklin, TN · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

ABB

Utility Sales Support

TN · Remote

$17.75 - $23.25/hr

... of daily customer activities including order entry, tracking, and order management with local ... While this is a remote position, candidates must be located in the United States. You will be ...

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Showing results 21-40

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Spring Hill, TN

Remote Customer Support information

See Spring Hill, TN salary details

$10

$21

$53

How much do remote customer support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote customer support in Spring Hill, TN is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $24.86 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are popular job titles related to Remote Customer Support jobs in Spring Hill, TN?

For Remote Customer Support jobs in Spring Hill, TN, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Spring Hill, TN look for?

The top searched job categories for Remote Customer Support jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Remote Customer Support jobs?

Cities near Spring Hill, TN with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Spring Hill, TN as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 24% In-person, and 76% Remote job distribution, with an average salary of $45,319 per year, or $21.8 per hour.

Customer Care Representative

NDI OFFICE FURNITURE LLC

Nashville, TN • On-site, Remote

$23 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Customer Support Representative (Remote or In Office)

Full-Time | Monday–Friday | 8:30 AM – 5:00 PM

Location: Nashville, TN

Join the NDI Family

NDI Office Furniture, LLC has been a trusted wholesale office furniture distributor since 1980. Headquartered in Nashville, Tennessee, with distribution centers in Dallas, Texas, Birmingham, Alabama, and Ocala, Florida, we proudly serve office furniture dealers across 18+ states.

Our reputation has been built on exceptional customer service, dependable delivery, and a commitment to treating our customers like family. We are looking for a motivated, customer-focused professional who shares those values and wants to grow with our team.

Position Summary

As a Customer Support Representative, you will be the primary point of contact for our dealers and sales team. This role requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you enjoy solving problems, helping customers, and working as part of a supportive team, we'd love to hear from you.

Responsibilities

  • Answer a high volume of inbound phone calls and emails professionally and efficiently.
  • Enter and process customer orders accurately.
  • Research products and provide product information and recommendations.
  • Track and follow up on customer orders.
  • Expedite orders and resolve customer concerns promptly.
  • Provide daily support to Territory Managers.
  • Coordinate with warehouse and logistics teams to ensure customer satisfaction.
  • Maintain accurate customer records and documentation.
  • Deliver the friendly, professional customer service NDI is known for.

Qualifications

  • Outstanding customer service skills with a positive, team-oriented attitude.
  • Strong verbal and written communication skills.
  • Excellent organizational and time management abilities.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Strong attention to detail and problem-solving skills.
  • Proficiency with Microsoft Office applications.
  • Experience with Prophet 21 (P21) ERP software is preferred but not required.
  • Previous customer service, order entry, or office support experience is preferred.

What We Offer

  • Competitive pay
  • Remote work opportunity
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k) with company benefits
  • Paid Time Off (PTO)
  • Paid Holidays
  • Supportive team environment
  • Opportunities for growth and advancement

If you're looking for a company that values integrity, teamwork, and exceptional customer service, we'd love to welcome you to the NDI family.

Job Type: Full-time

Schedule: Monday–Friday, 8:30 AM – 5:00 PM

  • Outstanding customer service skills with a positive, team-oriented attitude.
  • Strong verbal and written communication skills.
  • Excellent organizational and time management abilities.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Strong attention to detail and problem-solving skills.
  • Proficiency with Microsoft Office applications.
  • Experience with Prophet 21 (P21) ERP software is preferred but not required.
  • Previous customer service, order entry, or office support experience is preferred.

Apply