ZipRecruiter

Log In

2

Remote Customer Support Jobs in Slatington, PA (NOW HIRING)

All Steel Service

Be Seen First

Office Support-REMOTE

Allentown, PA · Remote

$22/hr

In operation since 2000, we serve customers throughout the mid-Atlantic region. We process steel ... This position is completely remote and would not require any travel to Allentown, PA. (Of course ...

HB Travels

Client Care Coordinator - Remote

Bethlehem, PA · Remote

$17.75 - $23.25/hr

... support Qualifications * Strong communication skills * Excellent organization * Customer-focused ... Remote Environment: Coordinate client support remotely * Flexible Scheduling: Organize your ...

HB Travels

Client Care Coordinator - Remote

Bethlehem, PA · Remote

$30K - $70K/yr

... support Qualifications * Strong communication skills * Excellent organization * Customer-focused ... Remote Environment: Coordinate client support remotely * Flexible Scheduling: Organize your ...

previous pagenext page

Showing results 21-40

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Slatington, PA

Remote Customer Support information

See Slatington, PA salary details

$8

$18

$45

How much do remote customer support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote customer support in Slatington, PA is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $9.52 and $20.91 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the most commonly searched types of Customer Support jobs in Slatington, PA?

The most popular types of Customer Support jobs in Slatington, PA are:

What job categories do people searching Remote Customer Support jobs in Slatington, PA look for?

The top searched job categories for Remote Customer Support jobs in Slatington, PA are:

What cities near Slatington, PA are hiring for Remote Customer Support jobs?

Cities near Slatington, PA with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Slatington, PA as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $38,103 per year, or $18.3 per hour.

Office Support-REMOTE

All Steel Service

Allentown, PA • Remote

$22/hr

Part-time

PTO

Posted 29 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

OVERVIEW

All Steel Service is a family-owned business based in Allentown, Pennsylvania. In operation since 2000, we serve customers throughout the mid-Atlantic region. We process steel parts for clients in the commercial and industrial sectors.

We are hiring part-time office workers to help with data entry, PDF sorting, and document organization. This position is completely remote and would not require any travel to Allentown, PA. (Of course, if you want to come see our shop, you are more than welcome to visit anytime!!)

HOURS

We can be flexible with the hours, although they should fall between 10am–8pm Eastern. We do not work on the weekends. We are looking for someone to work approximately 25 hours per week.

COMPENSATION
The pay will be $550/week, which works out to $22/hour (assuming a 25-hour work week).

OFFICE CULTURE

We have a good office culture here that is family-friendly and prioritizes kindness. We do not like grumpy people! As such: Please do not apply if you are a grumpy person!


REQUIREMENTS
You do not need a background in steel for this role. The only things we absolutely require are: kindness, willingness to learn new things, and good WiFi. A math background, although not essential, could be helpful for certain tasks. (However: If you don't like math, that is OK! We can easily put you in non-mathematical roles.)