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Remote Customer Support Jobs in Rohnert Park, CA

Endsight

Client Strategy Associate

Napa, CA · Remote

Remote, Must be local to the Napa, CA Area You're the kind of person who brings clarity to ... Supporting executive business reviews (EBRs) and client check-ins through scheduling, preparation ...

American AgCredit

Capital Markets Loan Processor

Santa Rosa, CA · On-site +1

$20.50 - $27.25/hr

Is a member of and provides support to customer deal teams. Leads and directs deal teams with ... Qualified applicant's are encouraged to apply that are open to work on a part time remote basis at ...

Block

Staff Solutions Engineer

Bodega Bay, CA · On-site +1

... customers. We want to redefine the world's relationship with money to make it more relatable ... Today, Cash App has thousands of employees working globally across office and remote locations ...

First American

Claims Advocate Specialist

Santa Rosa, CA · Remote

$20.34 - $27.12/hr

... support on inbound rotary to review high priority claims, while resolving multiple customer ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

Endsight

Client Strategy Associate

Napa, CA · Remote

$65K - $80K/yr

Remote, Must be local to the Napa, CA Area You're the kind of person who brings clarity to ... Supporting executive business reviews (EBRs) and client check-ins through scheduling, preparation ...

Block

Senior Data Engineer, Risk

Bodega Bay, CA · On-site +1

$125K - $170K/yr

This role will support compliance or risk product data engineering teams. The Compliance Data ... customers while minimizing and potentially eliminating bad activity on our platform. The Risk ...

ABB

Program Leader Critical Industries

CA · Remote

... customer engagements globally. This is a remote position for candidates based in the United States ... Health Advocate support resources for mental/behavioral health, general health navigation and ...

Doxel

Full Stack Software Engineer

Bodega Bay, CA · Remote

$150K - $165K/yr

... to support better decisions and faster delivery. Our platform is trusted by industry leaders ... This enables our customers to deliver projects, on average, 11% ahead of schedule with up to 16 ...

Block

Senior Solutions Engineer

Bodega Bay, CA · On-site +1

$142K - $195K/yr

... customers. We want to redefine the world's relationship with money to make it more relatable ... Today, Cash App has thousands of employees working globally across office and remote locations ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Rohnert Park, CA

Remote Customer Support information

See Rohnert Park, CA salary details

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$63

How much do remote customer support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote customer support in Rohnert Park, CA is $25.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $29.28 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are popular job titles related to Remote Customer Support jobs in Rohnert Park, CA?

For Remote Customer Support jobs in Rohnert Park, CA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Rohnert Park, CA look for?

The top searched job categories for Remote Customer Support jobs in Rohnert Park, CA are:

What cities near Rohnert Park, CA are hiring for Remote Customer Support jobs?

Cities near Rohnert Park, CA with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Rohnert Park, CA as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,388 per year, or $25.7 per hour.

Municipal Water Works Sales Representative - Santa Rosa, CA

AMERICAN Cast Iron Pipe Company

Santa Rosa, CA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

We're seeking a Sales Representative to join our esteemed American Flow Control (AFC) Sales Division to play a pivotal role in shaping the success of our AFC Division products across the water, wastewater, and sewer markets. The primary responsibility of this role is to drive business growth and enhance market presence by generating new leads while effectively managing and expanding our existing client base. If you're a results-oriented professional with a passion for technical sales, join us as we build our nation's water infrastructure and deliver our most valuable resource.

Ideal Candidate:

  • Strategic Problem Solver: Demonstrates skills in analytical thinking and strategic problem-solving.
  • Effective Public Speaker: Possesses strong communication skills and enjoys public speaking.
  • Engaging Professional: Outgoing, personable, and natural ability to build professional relationships during frequent travel (overnight travel required).
  • Goal-Getter: Excels in developing and executing strategic plans to achieve goals for organizational success. Driven by self-motivation and an entrepreneurial mindset, always seeking opportunities for growth.
  • Mechanically Inclined: Exhibits skills in troubleshooting, assembling, and understanding technical aspects.

Key Responsibilities:

  1. Account Management and Relationship Building: Establish and cultivate long-term, influential relationships with key decision-makers at municipalities, engineering firms, contractors, distributors, private utility companies, and water and sewer authorities.
  2. Market Advancement: Promote and sell AFC Division products to water and sewer markets in the assigned territory. Conduct promotional calls and specification development with water and sewer authorities and consulting engineering firms.
  3. Product Consultation: Provide expert consultation on specifications for hydrants, valves, and other products. Enhance personal sales skills through effective communication, negotiation, and presentation techniques.
  4. Customer Service: Respond promptly to customer inquiries, coordinate orders, expedite shipments, review and write customer specifications, provide literature, furnish quotes, and address pricing concerns.
  5. Travel and Territory Management: Travel within the assigned territory to build relationships and work collaboratively with distributors. Provide post-sale support for our products in the field.

Minimum Qualifications:

  • Must possess a Bachelor's Degree from a four-year university or 3 years of municipal water works product experience
  • Must be able and willing to live within the assigned territory
  • Must be available to travel a minimum of 60% of the time. More travel may be required depending on sales territory
  • Must exhibit the ability to learn and interpret specifications for projects involving our products.
  • Must exhibit a working knowledge of word processing, spreadsheet, and presentation software such as Word, Excel, PowerPoint, etc..

Benefits:

  • Remote work (with travel)
  • Company Vehicle and Insurance
  • Paid Vacation and Holidays
  • Quarterly Profit Sharing Bonus Plan
  • Medical, Dental and Supplemental Vision
  • Generous 401k and Savings Plan (company match)
  • Wellness Program
  • Tuition Reimbursement
  • Employee Assistance Program

About AMERICAN

Founded in Birmingham, Alabama in 1905, AMERICAN is a manufacturer of fire hydrants, valves, ductile iron and spiral-welded steel pipe for the waterworks industry, and high-frequency-welded steel pipe for the oil and natural gas industries. AMERICAN's diversified product line also includes fire pumps, structural casing and piling, castings for waterworks products and large machinery, and specialty rubber products. For more than a century, AMERICAN has been committed to doing things The Right Way by applying the Golden Rule in life and in business, always exceeding customer expectations, by empowering and supporting our team members, and by being a good neighbor in our communities.

EOE/VETS/DISABILITY

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