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Remote Customer Support Jobs in Rohnert Park, CA

MonetizeNow

Senior Software Engineer (backend)

Bodega Bay, CA · Remote

$145K - $191K/yr

... support their rapid growth. We are building the first elegant solution for API-centric Saas ... Ensure our software is working correctly and fix any customer issues with passion and dedication.

ONRAD, inc.

Radiology Physician

Novato, CA · On-site +1

$375K - $469K/yr

Blue Chip Hospital Customers with superb imaging quality * Terrific work/life balance * 100% Med ... Remote reading from your home(s) * Leading-edge reading environment, including AI capabilities

ABB

Commercial Proposal Engineer

CA · Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

ABB

Protection and Control Engineer

CA · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...

ABB

Senior Project Engineer

CA · Remote

$112K - $146K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... witness tests (FWT), and FAT support with customers to ensure compliance with project ...

Block

Manager, SMB Sales

Bodega Bay, CA · Remote

You'll use insights and data to support and coach your AEs, while building a team culture of high ... We expect this individual to work with a team of remote AEs to co-sell and generate revenue for ...

Essential Oxygen

People & Culture Director

Novato, CA · Remote

$40 - $50/hr

Novato, CA (remote/hybrid; MUST reside in California, Bay Area strongly preferred) COMPENSATION ... Develop and implement people strategies that support company growth * Advise leadership on employee ...

Essential Oxygen

People & Culture Director

Novato, CA · Remote

$40 - $50/hr

Novato, CA (remote/hybrid; MUST reside in California, Bay Area strongly preferred) COMPENSATION ... Develop and implement people strategies that support company growth * Advise leadership on employee ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Rohnert Park, CA

Remote Customer Support information

See Rohnert Park, CA salary details

$11

$25

$63

How much do remote customer support jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for remote customer support in Rohnert Park, CA is $25.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $29.28 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Support professional, and why are they important?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support representative differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a Remote Customer Support job?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.
What are popular job titles related to Remote Customer Support jobs in Rohnert Park, CA? For Remote Customer Support jobs in Rohnert Park, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support jobs in Rohnert Park, CA look for? The top searched job categories for Remote Customer Support jobs in Rohnert Park, CA are:
What cities near Rohnert Park, CA are hiring for Remote Customer Support jobs? Cities near Rohnert Park, CA with the most Remote Customer Support job openings:
Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Rohnert Park, CA as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $53,388 per year, or $25.7 per hour.
Senior Software Engineer (backend)

Senior Software Engineer (backend)

MonetizeNow

Bodega Bay, CA • Remote

$145K - $191K/yr

Full-time

Posted 9 days ago

Job description

Company Description

B2B Product Led Growth Enterprises are struggling in their Go-To-Market as they don't have systems in place to support their rapid growth. We are building the first elegant solution for API-centric Saas Monetization Platform to allow our customers to monetize their products across all channels with a single system.

Job Description

Overview
Our team is building a modern microservices-based multi-tenant SaaS platform that needs to be highly scalable and performant. We are looking for an engineer who has done this before to help us architect and build it right from the start. We are using Java/Spring, AWS, Lambda, Postgres, NoSQL, Kafka, and much more. Our company is still young so this role will get a chance to work across the entire backend and help bring our product to market. This is a high-impact/high ownership role and is expected to grow as our company does.

What you'll do

  • Design, architect, and build Java/Kotlin microservices in an API first way

  • Collaborate with design, product, and other engineers to execute on our product roadmap

  • Assist in setting up testing, pipeline, infrastructure, and deployment pipelines to ensure we can build and deploy fast and predictably

  • Ensure our software is working correctly and fix any customer issues with passion and dedication.

Qualifications

Who you are

  • Someone who builds microservices-based cloud products and platforms.

  • A creator of beautiful REST API and someone who's willing to debate the most RESTFul way to describe an API

  • You live and breath automation, can't live without a robust deployment pipeline, and can prove your code will work when it gets to production

  • 8+ years of software engineering experience

  • 5+ years recent experience Java

  • 3+ years AWS experience with some combo of EC2/ECS/RDS/Lambda/DynamoDb

  • Comfortable modeling data in both relational and non-relational databases, and know when to use them

  • A person who's obsessed with customers and takes ownership for putting the customer first

Things we'd like you to have, but it's ok if you don't

  • 3+ years working on enterprise, billing, CPQ, finance, or other business software

  • Have deployed a GraphQL API to production

  • Experience working with remote teams on complex software experiences

  • Experience with JavaScript/React and how a modern frontend interacts with APIs

Additional Information

We are also proud partners of Pledge 1% and have pledged 1% of equity, 1% of the product, 1% of profits, and 1% of employee time for giving back.

We believe in an open, remote-first culture that fosters creativity, individual ownership, and team collaboration.

Apply