ZipRecruiter

Log In

2

Remote Customer Support Jobs in Pullman, WA (NOW HIRING)

ScionHealth

Patient Account Rep II (Remote)

Lewiston, ID · On-site +1

$18 - $23.75/hr

... II supports the revenue cycle functions of hospital and/or physician practices through advanced responsibilities in billing, collections, cash posting, and customer service. The role involves ...

ABB

Regional Sales Manager HVACR - West

Lewiston, ID · Remote

$100K - $160K/yr

... and Commercial OEM customers in support of ABB's HVAC Drives product portfolio and market ... The work model for the role is: remote in the United States. There is a preference for the ...

ABB

Program Leader Critical Industries

Lewiston, ID · Remote

... customer engagements globally. This is a remote position for candidates based in the United States ... Health Advocate support resources for mental/behavioral health, general health navigation and ...

ABB

Strategic Segment Proposal Engineer

Lewiston, ID · Remote

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

previous page

Showing results 21-36

All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Pullman, WA

Remote Customer Support information

See Pullman, WA salary details

$10

$22

$55

How much do remote customer support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote customer support in Pullman, WA is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $25.82 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the most commonly searched types of Customer Support jobs in Pullman, WA?

The most popular types of Customer Support jobs in Pullman, WA are:

What are popular job titles related to Remote Customer Support jobs in Pullman, WA?

For Remote Customer Support jobs in Pullman, WA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Pullman, WA look for?

The top searched job categories for Remote Customer Support jobs in Pullman, WA are:

What cities near Pullman, WA are hiring for Remote Customer Support jobs?

Cities near Pullman, WA with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Pullman, WA as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 23% In-person, and 77% Remote job distribution, with an average salary of $47,089 per year, or $22.6 per hour.

Patient Account Rep II (Remote)

ScionHealth

Lewiston, ID • On-site, Remote

$18 - $23.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

ScionHealth rating

5.6

Company rating: 5.6 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

803rd of 891 rated healthcare providers

Job description

Join St. Joseph Regional Medical Center in Lewiston, Idaho-where nationally recognized quality meets small-town heart. We're proud to be recognized for excellence and patient safety, including an "A" Hospital Safety Grade from The Leapfrog Group, inclusion in Becker's list of "Great Community Hospitals," and U.S. News & World Report accolades for maternity care. Here, you'll find a teamwork-first culture, leaders who support you, and coworkers who genuinely have your back. New grads are welcome-we're committed to training, mentoring, and helping you build confidence as you grow. And because we know great care starts with taking care of our people, we offer competitive benefits and a workplace you can feel good about. If you're looking for a place to do meaningful work, build a career, and feel proud serving your community-you belong at St. Joe's.
Job Summary
The Patient Account Representative II supports the revenue cycle functions of hospital and/or physician practices through advanced responsibilities in billing, collections, cash posting, and customer service. The role involves financial documentation, compliance with payer requirements, and internal coordination across departments. Representatives at this level demonstrate leadership, train staff, and contribute to continuous improvement efforts.
Essential Functions
  • Accurately processes patient accounts through billing, collections, and payment posting.
  • Works complex A/R, claim rejections, edits, and follow-up tasks across systems.
  • Files appeals, reconsideration requests, and manages payer correspondence.
  • Identifies and reconciles overpayments and unidentified payments.
  • Coordinates with other departments to resolve billing, denial, or cash application issues.
  • Supports claim submission, including secondary billing as necessary.
  • Provides training to new or existing team members.
  • Assists in identifying process improvements to streamline operations and reduce denials or call volume.
  • Demonstrates initiative and leadership in daily responsibilities and projects.
  • Participates in A/R clean-up and revenue recovery initiatives.
  • Maintains required productivity and accuracy standards.

Knowledge/Skills/Abilities/Expectations
  • Strong verbal and written communication skills.
  • Ability to work independently and provide team leadership.
  • High level of customer service and interpersonal interaction.
  • Proficient in general accounting and bookkeeping.
  • Thorough understanding of billing regulations, medical terminology, and payer guidelines.
  • Proficient with Microsoft Office applications (Excel, Word, Outlook) and systems such as Epic and SSI (preferred).
  • Operates 10-key pad efficiently (for cash posting functions).
  • Able to analyze root causes of errors or delays to improve efficiency.
  • Demonstrates professionalism, ownership, and a commitment to quality.

Qualifications
Education
  • High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred)

Licenses/Certifications
  • None Specified Upon Hire

Experience
  • 2+ years hospital and/or physician business office experience (Preferred)

What ScionHealth employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply