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Remote Customer Support Jobs in Pullman, WA (NOW HIRING)

ABB

Protection and Control Engineer

Lewiston, ID · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern ... support to project teams, management, partners, and customers. * Ensure adherence to safety ...

ABB

Global Product Manager - Transformers

Lewiston, ID · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... If remote, candidates should be located near a major metro area. This role is contributing to the ...

ABB

Group Account Manager

Lewiston, ID · Remote

$163K - $261K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Builds deep customer understanding to shape sales strategies, identify risks/opportunities, and ...

Cambia Health Solutions

Escheatment Accountant

Lewiston, ID · On-site +1

$20.49/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Work a remote work schedule while residing in Oregon, Washington, Idaho or Utah. Build a career ... Provide excellent customer service both internally and externally * Experience with AI tools and ...

ABB

Regional Sales Manager HVACR - West

Lewiston, ID · Remote

$100K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... and Commercial OEM customers in support of ABB's HVAC Drives product portfolio and market ... The work model for the role is: remote in the United States. There is a preference for the ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Pullman, WA

Remote Customer Support information

See Pullman, WA salary details

$10

$22

$55

How much do remote customer support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote customer support in Pullman, WA is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $25.82 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

Who is the best company to work for remotely?

The best company for remote customer support jobs varies based on individual preferences, but many well-known companies like Amazon, Apple, and Dell offer remote support roles with flexible schedules and comprehensive training. Job seekers should consider company reputation, work environment, and opportunities for growth when choosing an employer.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the most commonly searched types of Customer Support jobs in Pullman, WA?

The most popular types of Customer Support jobs in Pullman, WA are:

What are popular job titles related to Remote Customer Support jobs in Pullman, WA?

For Remote Customer Support jobs in Pullman, WA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Pullman, WA look for?

The top searched job categories for Remote Customer Support jobs in Pullman, WA are:

What cities near Pullman, WA are hiring for Remote Customer Support jobs?

Cities near Pullman, WA with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Pullman, WA as of August 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,089 per year, or $22.6 per hour.

Customer Care Coordinator - Travel Services

Excitingtravelnow

Pullman, WA • Remote

$17.50 - $23/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Position Overview

We are seeking a Customer Care Coordinator who is passionate about delivering excellent service and building positive client relationships. In this role, you will help guide travelers through the planning process while ensuring each client receives attentive, professional support.

Key Responsibilities

  • Serve as a primary point of contact for travel-related inquiries

  • Provide timely and accurate responses to customer questions

  • Support travel planning coordination and itinerary updates

  • Monitor client needs before, during, and after travel

  • Maintain detailed documentation and follow-up communication

  • Adhere to company procedures and service standards

Qualifications

  • Strong customer service and relationship-building skills

  • Detail-oriented with strong follow-through

  • Self-directed and comfortable working remotely

  • Experience in customer service, sales support, or administration preferred

  • Comfortable learning new systems and online platforms

  • Interest in travel or tourism is a plus

What We Provide

  • Training, tools, and ongoing mentorship

  • Flexible remote work environment

  • Advancement opportunities within the organization

  • Positive, service-focused team culture

Apply