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Remote Customer Support Jobs in Pullman, WA (NOW HIRING)

InsuraTec

Sales Representative (Remote)

Moscow, ID · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Pullman, WA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Lewiston, ID · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

ABB

VFD Technical Support Specialist

Lewiston, ID · Remote

... support to ABB Customers/ End users, Sales Channel, Product Management Teams, and ABB Drive ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...

HSS Careers

Remote Sales Agent

Clarkston, WA · Remote

$69K - $175K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Sales Agent

Pullman, WA · Remote

$69K - $175K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Workiva

Spring 2027 Intern - Customer Success

Moscow, ID · On-site +1

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

ABB

Sales Partner Effectiveness Leader

Lewiston, ID · Remote

This is a fully remote position based in the United States in the assigned region This role is ... customer support, expand market reach, and achieve business objectives related to growth ...

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All JobsCustomer Support JobsRemote Customer Support JobsRemote Customer Support Jobs in Pullman, WA

Remote Customer Support information

See Pullman, WA salary details

$10

$22

$55

How much do remote customer support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for remote customer support in Pullman, WA is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $25.82 per hour, depending on experience, location, and employer.

What is a remote customer support?

A Remote Customer Support job involves assisting customers with their inquiries, issues, and requests from a location outside of a traditional office, usually from home. This role typically uses communication channels like email, chat, or phone to resolve problems, provide product information, and ensure customer satisfaction. Remote Customer Support representatives need strong communication skills, patience, and the ability to troubleshoot issues efficiently. The flexibility of remote work allows employees to work from various locations, but it also requires self-discipline and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote customer support?

To thrive as a Remote Customer Support professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat platforms is typically required. Patience, active listening, and the ability to work independently are standout soft skills in this role. These qualities ensure efficient resolution of customer issues, high satisfaction rates, and effective remote collaboration.

How does working as a remote customer support differ from an in-office support role in terms of communication and collaboration?

Working remotely as a customer support representative often requires stronger written communication skills and proactive engagement, as most interactions with teammates and supervisors occur through digital channels like chat or video calls. You'll likely use various collaboration tools to stay connected, participate in virtual team meetings, and share updates. While you may have more flexibility, it's important to be self-motivated and organized to maintain productivity and ensure customers receive timely assistance. Building rapport with both customers and colleagues remotely can be a challenge, but many companies offer training and resources to help remote support teams succeed.

What is the difference between Remote Customer Support vs Remote Technical Support?

AspectRemote Customer SupportRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service skillsTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, help desks, online chatHelp desks, technical support centers, online platforms
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT, software, hardware companies, tech services
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT support jobs

Remote Customer Support focuses on assisting customers with general inquiries, billing, and product issues, requiring strong communication skills. Remote Technical Support involves troubleshooting technical problems, often requiring technical certifications or knowledge. While both roles are remote and customer-facing, technical support demands more technical expertise, whereas customer support emphasizes customer service skills.

What are the most commonly searched types of Customer Support jobs in Pullman, WA?

The most popular types of Customer Support jobs in Pullman, WA are:

What are popular job titles related to Remote Customer Support jobs in Pullman, WA?

For Remote Customer Support jobs in Pullman, WA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Support jobs in Pullman, WA look for?

The top searched job categories for Remote Customer Support jobs in Pullman, WA are:

What cities near Pullman, WA are hiring for Remote Customer Support jobs?

Cities near Pullman, WA with the most Remote Customer Support job openings:

Remote Customer Support jobs near you
Infographic showing various Remote Customer Support job openings in Pullman, WA as of September 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $47,089 per year, or $22.6 per hour.

Remote Customer Service & Sales Representative

Moscow, ID • Remote

McQuade Organization
See more jobs at McQuade Organizationexternal

Full-time

Re-posted 13 days ago

Job description

  1. Provide professional customer service and support to clients
  2. Conduct virtual client appointments and consultations
  3. Identify client needs and recommend appropriate benefit solutions
  4. Educate clients on available programs and coverage options
  5. Follow established customer service and sales processes
  6. Complete client enrollment and follow-up activities
  7. Maintain accurate client records and documentation
  8. Participate in virtual team meetings, training, and coaching
  9. Work toward individual and team performance goals
  1. Strong verbal and written communication skills
  2. Reliable, professional, and organized
  3. Comfortable working in a remote environment
  4. Willing to complete required state licensing
  5. Own a laptop/desktop, reliable internet, and a quiet workspace

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